This review is only for the rental car part. We always go to this place to rent a car when we visit…read moreNebraska. The owner is super nice, and the prices he gives us can't be beat. The cars we have rented are always clean, runs very well and has never disappointed us. I highly recommend this place.

I bought a car from them a few months ago. There are many problems that I had when I first bought…read morethe car. At no point was I informed of any of these problems. First the odometer didn't not work but they did fix that. How do I know how many miles are actually on the car? The coolant gauge does not work properly and most of the warning lights do not work. The check engine light bulb was taken out, which seems pretty questionable. These lights are important. They're there for a reason and if they're not working, how am I going to know if something is wrong? The worst thing by far is I found my airbag diagnostic monitor was disconnected. Both electrical connectors were physically disconnected. The thing that is supposed to deploy the airbags in the event of a crash were disconnected. I've basically been driving around with no airbags. I don't know what kind of car dealership this is but I would not recommend buying a car from them.

Terrible customer service at this location. With plenty of other car rental options available, I'll…read moretake my business elsewhere or exclusively use the O Street location.

Shout out to the service at this location. I rented an Enterprise vehicle in Omaha and as I'm…read moredriving west on I-80 the check engine light came on. I drive to this location at LNK airport and was greeted by asst branch mgr Chance. He was super helpful and got me in to a replacement vehicle no questions asked. I will was super relieved to continue on my travels with a reliable car. Great location and super helpful. Would highly recommend.

I've rented from this location multiple times. Nearly always have gotten upgrades to a better car…read moreclass. The last time I rented a car I had one for personal use but had a back to back rental for a work vehicle. The morning it was due they called and asked if I just wanted to keep the same car and moved everything over to my business account so I didn't even need to go to the airport to fill out paperwork!! 2 thumbs up!!

2 stars because it was easy to get a car…read more However the return was a other story. They have no covered parking or reception area. You have to park on an uncovered lot and drag all of your luggage to the Terminal. Normally it's not a problem if there is no rain or snow and if you travel without your family. In this case The luggage carts where covered in snow and impossible to get out when I told the National Car guy(Lanzó) that i had to pull up to the terminal and unload. He said well you have enough time since your flight is delayed. So I asked if he could help and take the rental and drive it back and he of course said no and sat down. He was so short with his answer and so unwillingly to even get out of his seat and give me good customer service. Oakland, LAX, SFO, NY National is everywhere I go National is my go to. Maybe it time to try another Company with employee like that. Oh yeah, they were so unwilling to leave their chairs that they even ask me if the tank was full and if there was any dents without even going out there to verify for my sake and theirs.

It was amazing customer service, went with my friend to rent a car for the first time and Aziz was…read morevery helpful in making car choice. The price was very pleasing and fitted our student budget.

My daughter rented a vehicle from here. They rented her a vehicle with known defect, including…read moreelectrical issues. When she had an issue with the vehicle she is charged for towing and administration fee. So they either make money off having a defective vehicle towed or you have to pay their daily roadside service. They refuse to answer the reasons that the renter isn't responsible for towing and also why it takes a month to receive a letter regarding these expenses. Took eight days for a letter to be received from the date of print out that says card on file will be charged a week after mailing of the letter. Please use care and research the vehicle they rent before accepting in case there are known common problems. Would absolutely never recommend Avis.

Aaron helped us out quickly and efficiently with trading our car in for another after getting a…read moreflat (especially after getting a runaround with the automated system). Thanks!

Never renting from here or any Enterprise location ever again…read more Rented a van from them because our van was in the shop. The within 30 minutes of renting, my wife opened the front passenger door and because of a misalignment of the front quarter panel, the door caused a dent on the front quarter panel. I took the van back to the location immediately to tell them what happened and they said they'd file a report once we returned the van. After we returned the van, Enterprise told us that we owed them $2,000 to fix the front quarter panel from opening the door. They explained this is their policy but it doesn't make any sense to me that we'd be liable for damage that occurred during normal usage like opening a door. Absolutely ridiculous.

I will NEVER rent from Hertz again based on my experience at the Lincoln, Ne. airport. I'm only…read moregiving one start because it's the lowest. I understand they don't always have the requested automobile. However, they need to tell a person this information BEFORE they walk out to the automobile. It would have also been nice to know I was being charged for the upgrade I DIDN'T ask for. The young lady had zero customer service ability, when I returned the vehicle she was more concerned with playing on her phone then anything else. This experience was so bad that I will gladly pay more the next time I rent an automobile.

I had made a reservation after being in a car accident. I ended up rescheduling for two weeks later…read morecase of a family funeral. when I tried to call about my updated reservation weeks later, no one on the phone could see my updated reservation and only my previous reservatio. the lady on the phone said only the specific location can see the current reservation. but she could she my old one......I had the worst customer service ever trying to get a hold of some after hours! the automated number I tried 5 times and it kept saying it wasnt hearing anything from me or it would cut me off when I tried to sol out my last name or give my confirmation number. when I finally got a real person after yelling representative numerous times she ended up hanging up on me without asking if there is anything else she can help me with.

Can't be trusted. I had used him a few times for medical appointments and he was always great…read more About three or four weeks ago I had a time call for him for the next morning. He assured me he would be there, and he was always good about that in the past. But this time he never showed. He didn't even call, just didn't show up. Because of that I missed my appointment, which was to check the incision on the back of my neck from a recent surgery. Since I missed the appointment I did not know that the incision had become infected, since I couldn't see it. I ended up in the hospital for five nights and had to have another surgery to control the infection and am still on drugs to control it. If he had called I could have taken an Uber and the infection would have been found before it got this bad. DO NOT TRUST THIS GUY!

Wonderful and friendly. Respectful and right on time! Excellent!. Felt so comfortableread more

This place is awful and the works is not patient. I have rent a 4Runner for a week, when I rent urn…read moreback it charges for 250 for the cleaning fee, I think this is unfair, never ever choose this damn place to rent the car, let the works get fired!

I know this frequently happens with rental car companies, but 30 minutes notice of not having the…read morecar reserved for an 8am pick up is not professional. With drop off, I asked for compensation as I paid for a model/style of car that was not available at pick up and attempted to show the manager my confirmation email. He raised his voice and told me I was being disrespectful to him--simply by trying to provide facts regarding my reservation. There are many rental companies out there. Save time, money, effort and avoid unprofessionalism by choosing anyone else.

Rent a Van also serves as a pickup location for Penske box trucks. We had arranged through Penske…read moreto pick up on a Saturday morning but the Rent a Van was closed when we arrived. A rocky start that led to much frustration BUT when we called the phone number on the door they were more than willing to come to the location and get us dispatched in our truck. As we learned, they are open on weekends when a rental has been scheduled but they had not received the dispatch from Penske as of closing on Friday so no one was scheduled to be there on Saturday morning. We were very grateful that the gentleman from Rent A Van interrupted his weekend and family time to help us on our way. And his professional, calm demeanor went a long way to calm our initial discontent when we thought we wouldn't be able to secure our rental. The box truck was in great shape and our weekend move was successful thanks to his help!

I rented a cargo van and drove it to Alaska. Cargo van was clean, had a full tank of gas, and a CD…read moreplayer. The CD player was very important for driving 7000 miles. Van functioned perfectly, driving the endless miles through the Yukon of Canada, the only thing I had to add was windshield washer fluid. Company was very understanding when I was not back in time and had to take five more days, they were exceedingly easy to work with. This is the third time I've rented a van from them, and I would do it again. Price was very reasonable. Also the cheapest I found.

I recently rented a car for a business trip to Wichita and back. The process was fast and easy and…read moreI was out of there with a slick Nissan Altima in about 10 minutes. Dropping it off was a breeze as well. The big bonus was the fact my bill was about $50 less than they had originally quoted me. I'd definitely rent from them again. The one weird thing was that even though I signed up for the rental through National, I actually paid Alamo. But whatever.

I've been part of Emerald Club for awhile but guess I've always failed at using it properly until…read morenow. Finally I got it to work with my company's 3rd party travel booking software and received a magical email the day before my pickup, saying I could skip the line and pick any car in the Emerald Club section. Both rental and return were easy. Didn't have to talk to anyone, lol. Also love that I could grab my favorite rental car, the KIA Soul. Gradually this is becoming my preferred rental agency! Especially because I've had THE WORST experiences at the OMA car rental counter.