The decor is super fun, it looks like each restaurant might have its own theme in addition to just 'USA' and in this case it's superheroes in general and Spider-Man in particular. Interestingly they haven't bothered to theme the music accordingly, which is common in American diners that are going for that retro vibe.
Other pluses; bottomless coffee, alcohol and cocktails available, a massive menu that ranges from normal (cheeseburger) to ridiculous (peanut butter cheeseburger), and huge portions.
The burgers all come with steak fries and a side, which can be coleslaw, salad, or corn on the cob. We had the onion rings as an appetizer, which were just okay. The desserts look a bit pricey but again the portions are huge so you can easily share.
I got the waffle burger, which was one of the gimmicky daily specials so it may be that the normal selections are better, but it was a bit tasteless. The bacon (British, not American, but still tasty) was fine but probably needed to be crisped a little to add texture, and the waffles soaked up the syrup so the overall effect ended up a bit dry and the burger patty itself was a little bland.
Prices are a bit high (most of the burgers come in around £9.50) but the portions are certainly generous, so if the food quality was a little higher I think I'd add a star.
Service was mixed, starting with a strangely negative interaction with one server but followed by our server being very sweet and friendly. However he was also clearly overworked and rushing around like mad. read more