Currently visiting family came to the mall to purchase baby shoes. First off the cashier is rude as…read morehell and 2nd you have to wait up to 10 minutes to get the left pair of shoe. YES the left shoe is missing from the box and a sales rep goes to the back the back with the right shoe.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Just had the worst experience at this store. The cashier told us that with each of our shoes we…read morecould get a discount of half off with another pair with white stickers. We go back...each find a pair with a white sticker. Ring them up and she explains that there have been issues with the program discounting them. We pay. Only one pair is discounted. I show this to the other cashier then manager after she send us over to get it put in correctly. The manger tells us that these don't qualify for the half off. That the cashier told us incorrectly,  chastises the cashier that said "I told them this and its always been how they go in" and still refuses to even refund because it has taken the discount off the other pair of shoes and both have to be returned. Call corp number...explain everything to the correct dial in the queue. That person -Mel- transfers me to a recording. Still have not recieved a call back. You never tell an employee they are wrong then not honor when an employee "sells" someone on another purchase EACH! That employee represents your store. You never chastise an employee in front of a customer. You make the repair and re-train on the side out of the public eye. I'm so upset that they incorrectly rang me up, then refused to fix it then refuse to handle my issue till its resolved. Even on the corp level! Still waiting on my callback corporate!

i absolutely love going to this store, the girls are so sweet and helpful and i love the Christian…read moremusic Kylie plays, its so relaxing and i find myself singing. The clothes oh my the clothes, they are organized by color and I love that and they have so many cute clothes, shoes, accessories and gifts. This is definitely the place to shop. Dena Bilberry

Looked at me like "why are you in our store?". So tried on some things and the attitude never…read morechanged even when I purchased some items!! Personally, will not be back!!

My lovely girlfriend is particular about fashion. We have been on and off the Internet but with out…read moretrying them on... well Avenue Shoes changed all that. Exquisite selection and wow! My girlfriend is happy and I'm happy too!

Love shopping at RACM. They carry great quality merchandise and I am always impressed with the…read morevalue that I receive. Over the years, I've purchased multiple suits and sports coats, along with pants, ties, and shirts (including 5 custom made ones). Ron, Joey, and the staff really take wonderful care of their customers!

Everything you'd want in a classic men's shop. Nice selection of top quality brands along with…read moreexcellent customer service. I bought some khakis and they altered them that day. I'll definitely return.