The appliances are the same as anywhere else, but BUYER BEWARE when it comes to the hidden costs!…read moreIf you buy a gas appliance, they will NOT install it for you. We paid nearly $400 in extra fees because the installer had to come twice - because Capital Iron couldn't give us a precise time for him to be there, even though I requested, twice, that they look after coordinating it. This was on top of their own delivery and installation fee.

Excellent service! Great variety of furniture and appliances. High quality product. Appliances,…read morefurniture and outdoor areas across three floors in historic building!

We went to three Victoria flooring stores town look for vinyl flooring for our whole house. At…read moreJordan's Sammy was knowledgeable and helpful in getting our large order of Coretec flooring together at a price that was far better than any of the other stores. As we are up island, he arranged to have it shipped to Nanaimo with no additional cost. Very good service throughout.

Was looking for a specific transitions strip from flooring to stairway, guess they are not easy to…read morefind so I had to customize it. I stopped into Jordans and Justin was working it. He was energized and happy to help me gave me some options and I walked away with a piece I needed no charge. Yep will keep that place on my quick Dial. Thanks Gents. Awesome.

I have been shopping at Gardenworks in Colwood for years. I always try to go on the 3rd Thursday of…read morethe month for the 15% off sale. The service has always been great and the staff are very helpful. I find unique plants and lots of interesting gardening supplies every time I go. I like browsing through the shop inside and looking at all the fun tillandsia plants and unusual tropicals. Thank you Gardenworks.

I bought my first PC from Stacey in the late 1990s. I've been back many times over the years for…read moreodds and ends for other computers, service on some of them, just information etc., etc. I've always found Stacey to be polite and helpful and forthcoming with information. I never observed anyone else being treated with less consideration. I'm not sure where the nasty reviews come from, but the contrast between my experience and the claims made, does make me wonder if it's more about rubbishing a competitor than reporting an actual customer service experience...hmm!

brought my computer in for repair and minimal communiation for a month. I finally got ahold of them…read moreas I need it for work, and they offered me a loaner computer. Weeks, then months passed. they won't answer my calls, messages or email. I never got my computer back! it's been over a year.

good product selection, not great value, service was very poor today - not sure I caught them on a…read morebad day but I don't remember the last time I had worse service at a store.

Very happy with products. Staff informative. Not the cheapest place in town but when your looking…read morefor Something specific and there the place that has it. You pay what you have to pay. All in all there a great place to Shop

Friendly staff. Nice product with fair per unit prices…read more But they make up for it by adding an 8% fuel surcharge on the complete order (incl delivery AND product), then add another 5% gst on top of all that! Now the deal's no longer that reasonable.

I have to say that I had a bit of a problem with a staff member in the store but after contacting…read morethe management they emailed me and assured me that they had dealt with the matter. I really appreciated that they responded so quickly to address the matter.

absolutely fantastic. knowledgeable, helpful, friendly…read more great eye for colour matching. highly impressed with the staff and the selection. thank you so much for your help today!

I ordered bed sheet, and down comforter on line. Very good quality product, soft and comfy. The…read morecolor is what I want. It takes 5 days to receive the product from Victoria BC to Ottawa! Not bad during the COVID-19 time. Great service!

I was a customer at this store for several years and loved and purchased many of the products. Last…read moreChristmas I bought and returned a pair of slippers which were too big and recived a store credit. A few months later when I couldn't find the credit note I went to the store, let them know I lost the credit slip and asked if there was any way to verify the credit. They checked their file box and couldn't find a copy. I understand that it was my loss however what they said put me off for good. First they chastised me for waiting so long to use the credit. Secondly they said that I may have already used the credit at another store and be trying to use it again. After all how did they know for sure I hadn't done that. I was floored by this comment. They basically were saying that I may be lying and trying to cheat them out of $30! This is what they felt fine to say and they knew me as a customer. I said to myself right then I would never set foot in that shop again.