Our family has been well served by Frain Mortuary. My stepmother passed a few years after my father…read morepassed and her funeral was handled by Frain. Our father had donated his body to the IU Medical School, and afterwards he had been cremated and returned to us. When Jon Frain heard about this he offered to have our father's remains buried with our stepmother. When he asked us if our father was a veteran, we told him we thought he was but he didn't like talking about it and we weren't even sure what branch of the armed services he was in. We did remember a picture where he was on a ship, so we assumed it was the Navy. Jon Frain took all this vague information and tirelessly worked to try to find out our father's service history. He ran up against a lot of obstacles and even a fire that had destroyed many records of that era, but he didn't give up or stop his search for the information. After several years, he finally got the confirmation of my father's service and just received the plaque to add to the monument that has his name and service record. We're thrilled to have this recognition for our father, and very thankful and appreciative to Jon for his dogged determination to solve the mystery of our Dad's service to America. We highly recommend Frain Mortuary.

The Frain Mortuary is a nice, clean, and professional looking facility. These points are partly…read moreresponsible for bringing the rating up after our experience with Jon Frain dropped the rating into the basement. Unfortunately, the behaviors that tanked the rating started with the removal service the night that my mother passed away. Frain Mortuary arrived for removal, and I observed the most unprofessional, uncaring, and condescending person that I had ever met from the mortuary / funeral service business. Jon Frain showed no compassion for my father at the worst time in his life and was verbally abusive toward the hospice nurse that was present doing her job at the time. By the time that Frain had completed the removal process it was around 3:30am and he had requested my dad be in his office at 9:00am to go over the service details. This was without any care or concern for my father's need for sleep and time to process and mourn the situation. Upon arriving that morning, Jon continued to be condescending and acted completely unprofessional during the meeting with my father and I, which included (but was not limited to) gloating about his upcoming spring break plans and alcohol consumption plans, as well as discussing personal and private details about people from town (whom I did not even know). We were deeply disgusted by this. The arrogance and condescension continued the day of the wake, and it was later discovered that the service cards that had been placed out for guests had my mother's name incorrectly printed on it. The day that we put my mother to rest was St.Patricks day and we were greeted that morning by Jon wearing a tacky green, plastic pub style shamrock necklace around his neck, as if he was going to a frat party. Thankfully this was the last that I saw of him. Daniel Frain was the saving grace of the entire experience and is the reason for any stars in this rating at all, but unfortunately for him he was starting from a negative. Daniel Frain completed the services on the day of burial did a fantastic job. If you choose Frain Mortuary after reading all of this, you should request to deal with Daniel, because Jon is too immature and arrogant to be dealing with people at the absolute worst times in their lives.

They conducted my son's funeral and I was very pleased with the thoughtfulness of the whole…read moreorganization. Would highly recommend.

This was our third family member buried through Springer Funeral Home. Randy is very informing and…read morehelpful through the whole process. Feel like family is helping not just business. I also value their knowledge and the environment they offer. Last thing you can do for family and they can help you with the journey, expense and a memory for you to value instead of dread.

Our family has worked with this business for many many years. Not only do they provide a quality…read moreproduct, but they also offer a lot of compassion and understanding during a difficult time. I can't imagine using anyone else, especially after our recent transaction following the passing of our mother. Very friendly and professional.

My daughter passed away unexpectedly and after I paid for her headstone, Caldwell tells me that I…read morehave no right to know when it will be installed because her husband was the one that signed the paperwork. I live out of state and have no way to see the headstone for my beloved daughter and they refuse to help me. My mother is in a nursing home, my stepdad is blind, my oldest son who lives there is disabled and doesn't drive. They didn't tell me that I had no rights when I paid the down payment and paid the final bill. These people have no compassion at all. I lost my daughter at the age of 36 unexpectedly from a massive stroke. She left two young children. And these people tell me I have no right to see her headstone because my name wasn't on the contract? Her husband won't help because I wouldn't give him money that was donated by my friends and family that I later put into a trust for his children. To him my daughter was a possession to fight over. All I wanted was some pictures of her headstone and all Caldwell would tell me is "His name is on the contract and that's just the way it is." I hope none of my relatives use this place.

Gundrum did a fantastic job. They are extremely professional. The service was beautiful and they…read moreset everything up just how you would want it.

If I could give this place 0 stars I would. Tried to watch the live feed. Said they were off-line…read moreso I called them. Person on the phone said I must be doing something wrong. Excuse me, but I grew up in age technology and can literally put a computer together. I think I know what I'm doing. A good friend and I missed on the service.

Great, safe place to store your stuff! You get 24 hour…read moreaccess with a fenced and well-lit area for your safety. You can store your Boat, RV, Tractors, Camping Equipment or other items you don't have room for at your home. This place is great for people who live in town but have a country lifestyle. Well affordable and convenient. Definitely recommend!

Great company to work with timely and efficient meeting all of our excavation needs. I recommend…read morethem for all of your needs from site prep to finish dirt work and so much more!!

Greg gave us great appraisal services for our commercial property as well as farm ground...thanks…read moreso much!!!

I lived in a Vogel apartment for a year and it was not a good experience…read more The building reak, reaked, reaked of cigarette smoke (as did the apartment of one of my coworkers living in a non-smoking building). Despite having been supposedly "professionally cleaned" my apartment needed washing from top to bottom. Requested repairs were never made in the year I lived there (sometimes even after he promised me they would be done!), and despite the fact that my apartment was far cleaner when I left it than when I arrived, I still did not receive any refund on my deposit.

I recently had my lawnmower serviced by Truland Equipment in Wauseon, and I couldn't be happier…read morewith the experience. I originally reached out because of a flat tire, and they handled the pickup, which was super convenient. Since they were taking it in anyway, I asked them to look it over and take care of anything else it might need to keep it running in top shape. They had it for just over two weeks, which I found completely reasonable given it's their busy season. When it was returned, the driver--Todd--was absolutely fantastic. He didn't just drop it off and leave; he took the time to walk me through a few simple maintenance tips I could do myself to keep the mower in great condition. He was knowledgeable, friendly, and went above and beyond answering my questions.

Let me start by saying the service here is great Marc helped me get the tractor I needed for the…read moretasks at hand 10/10 service. Will be buying all of my JD equipment from here from now on. A lot of dealerships don't understand making life long relationships but these guys get it!