John Charles is excellent in reviewing value and being able to custom design jewlery to your own…read morespecifications. He has amazed me with all the work he has done for me. There isn't a problem he can't fix. He just was able to fix a bracelet that was tight on my arm and difficult to take off. No problem, John worked with me until he devised a solution to the problem and the bracelet now fits and looks as if it did when it was new. John is fair in his pricing and more importantly, a pleasure to work with.

John is very easy to work with. His jewelry is absolutely beautiful and he does amazing work. I…read morewould 100% recommend buying or customizing your jewelry here.

Super nice people!! I went in to have a silver piece cleaned. They offered to do it for free! It…read moreturned out to be difficult, I was more than willing to pay. Maria was super nice and helpful. Thank you!

Took 10min to be asked if I needed help after 3 different ppl walked past me. I was quoted a very…read moredisrespectful low price for what had for sale. More like a pawn shop offer.. I felt it was disrespectful offer. Every business is different I guess....

I've been a customer for years. Never an issue. When the Stuart location closed, I was lost. So…read morehappy to have them back closer to home. I have had several repairs done and bought several pieces from them. If you Google the Stuart location, you'll find several more reviews that feel the same way. Opening a new location means starting over with Google reviews. I'll go visit Frank before I bother with anyone else! See you soon.

They are an amazing jewelry store. Frank, the owner, is a sweetheart and takes pride in his…read morebusiness. He is always willing to help you out however he can. He is trustworthy, knowledgeable, honest, excellent work and would never steer you wrong. I have been a customer for over 12 years and have never been disappointed ever!!!

They were very nice! Fixed my watch clasp for me, right there in the store! The jewelry is…read morestunning! I will back to look for my birthday gift, lol!

Honesty, professionalism, respect, attitude, rudeness, yelling and having the audacity out of…read morenowhere "no wonder nobody in your neighborhood likes you". A real professional, full of class store. Joyce has a mouth like I HAVE NEVER EXPERIENCED doing business with anyone.

Mr Gabe is incredible. Went in there to have him remove a few links from a new watch that I was…read moregifted. Left with my watch fitting great and a history lesson on watches worth way more than I paid :) thank you sir!

Gabe is the most hospitable shop owner in Hobe Sound!! But he wants customers to know that he no…read morelonger repairs antique clocks. Gave it up about 10 years ago. He continues to work on watches (from changing batteries on Timex, etc.) to repairs on Rolex and Patek Philippe. He sells and repairs fine jewelry. He also works on French and English shelf clocks (small carriage size and larger). We met him the other the other day when we brought in an antique wall clock and he politely said that he stopped working on antique clocks about 10 years ago because they take so much time. All the while he was talking, he was unscrewing the clock works and telling us interesting things about it's age, the maker, and about working on time pieces. In the hour we were there having a fun conversation, he unbent a spindle, oiled everything that could have been keeping the clock from working, and explained how to hang it so that it had the best chance of keeping good time. We took it home, hung it on the wall and with a couple small adjustments to make it level, it has been keeping good time ever since. He asked that if I could get the word out that he doesn't fix old spring or weight driven clocks anymore, and I said I would. So there you have it. He'll work on wrist watches, pocket watches, pieces of jewelry or French carriage clock size or larger. GABE WAS WONDERFUL. I would trust him implicitly if I had a valuable watch. Alas, I only have an old wooden wall clock that is working again after 35 years of just hanging around being pretty.

I stopped in to get the prongs tightened on my engagement ring and I was able to hangout and wait…read morewhile it was finished. Everyone was so friendly, my husband and I will definitely be back!

We had new batteries put in our watches. Service was quick and so professional! We highly…read morerecommend it!

I took my signal processors in for a full service to clean and deoxidize all the I/O ports, and…read morereplace a faulty back-lit LCD screen. Six weeks later, picked them up, get home to find the 2 row 16 digit LCD screen was not fixed and not one single I/O port were cleaned, scratch brushed, deoxidized or lubricated. A second processor dropped off the same day with a failing PSU that had a loud hum and needed repairs as well. It came back still humming, opened up the case to the processor and a very small amount of cob webs where around the PSU indicating nobody even opened it up to service it, but yet they claimed it took 2.5 hours to fix. The third processor, lol, claimed he didn't have service documentation to fix faulty ram, so nothing was done to it. I took three processors in for repairs and six weeks later, all three came back no better than before. To top if off, they scratched up the face plate on one processor trying to take it apart. Do not fall for the Google Reviews, half are not vetted genuine reviews. Avoid this home based company at all costs. 10/02/2025 EDIT: Ya see folks? He didn't address the incompetent service. Just out to convince you he's the good guy after taking 6 weeks and giving him $500 in cash to give me back still broken processors and services that were never rendered. The truth is, none of this took place "on-line", it was in text and he blocked me after I said I would have to seek council for advice after being ripped off. He's played this exact thing out with other customers when they said they would have to take it small claims. He blocked them as well and did the same stunt with them. In fact there is a review on this very site from a Will M. over a year ago that shows his propensity for bad service and this is exactly what happened to me. Beware!!!

Russ and his team at FTA are great! Outstanding service and great prices! They have repaired and…read morerestored many of my modern and vintage electronic audio devices. Glad to have them nearby!

Well. I bought a pendant and chain. It was delivered on time. Not quite as big as thought but…read moregenerally what they promised.

Was in shop in August to sell a few ounces of 14K scrap. Quoted amount was about 50% of what the…read morecurrent 14k scrap value was. Gold has an instrinsic value not a subjective one, next shop quoted 75% of value and amount worked out to about $2,000.00 MORE. I also found the woman i dealt with Evasive about providing the price basis that I had to ask 3 Times to finally get, appeared she was trying to repeatedly provide total dollar amount rather than providing price being paid per ounce or pennyweight. Dissapointing in this small and usually friendly town.