From the first phone call to make my appt to picking up my vehicle once the alignment was done was…read moreawesome. Great service kind people and awesome customer service! Will definately recommend these guys. Thank you

I brought my vehicle to HAF Tire & Service to have an oil leak repaired. During the repair, I…read morereceived a call advising me that my A/C belt had been removed and that they were unable to install a new one because it required a special Subaru tool that they wanted me to purchase for them to keep!?! I declined the additional work and asked them to sell me the new belt and I would install it myself. When I picked up my vehicle, the air conditioning no longer worked. I later discovered that the original A/C belt had never been removed and was still installed, despite being told otherwise. This meant I had purchased a replacement belt that was not needed. I had to complete a road trip without air conditioning because I believed the issue was related to the belt. Once I arrived, we inspected the system and found the bolts securing the A/C hoses to the compressor were only finger-tight. The refrigerant had leaked from that connection. After tightening the bolts and trying recharging the system, the A/C worked again. I contacted HAF Tire & Service to discuss these findings. They denied removing the belt, denied working on the A/C system, and declined to take responsibility for the unnecessary belt purchase and the loose A/C hose connections. I understand that unexpected issues can arise during vehicle repairs, but lying to and misleading a customer is unacceptable. I expect accurate and clear communication about the work performed and a willingness to investigate concerns when a problem appears immediately after service. Based on my experience, I cannot recommend this shop.

Excellent service by excellent people. The gentlemen at the front were very helpful and kind and…read morethe mechanic is amazing. I will always go back to them.

So i had to give these guys a call. I heard that they price matched and delivered their vehicles…read moreany where in Canada. For free no less. I had to find out if its true. I talked to Kevin and even though I was calling in long distance and felt uneasy about thinking about buying a vehicle from a dealer so far away, he took the time to answer all my questions. He told me that they truck the vehicle to an agreed to location. Preferably a vehicle insurer so that you can put the insurance and plates on the vehicle and drive it home. I thought that was cool.. I buy a car or truck and meet you at my insurance registry and take the vehicle home. kind of like ordering pizza for pickup just it happens to be a car or truck that you're taking home. I had to ask why would I buy from you instead of my local dealer. Mostly it had to do with price. All the warranty is covered by the manufacturer and any local dealership will take care of the service. To buy from them is to get the best deal. I found out that it was the volume that they do that allows them to be so competitively priced with even the local dealerships here. They also have a referral program where they pay $500 to people who refer them business. If the referral turns into a deal you get $500 for your efforts. I didn't know car dealers paid referrals? By the way. It's true. The shipping is free any where in Canada. Now to find 100 friends to go buy from them so i can buy the car I want!

Car repairs are something i try to do on my own when i can but my world keeps getting busier and…read morethe vehicles more complicated. I heard from a co worker that this company works on their work vehicles and has a record of being fast and extremely thorough. I dropped by to get an idea an idea of what it would cost to fix some of the problems my vehicle has been developing and what other services might bring a little life back into a truck ive grown extremely fond of. Their service team was extremely friendly and helpful in directing me through a plan to get my truck operating the way it used to. While they looked into the steering issue i came in for i engaged in a conversation with one of the younger technicians. As he was pulling tires off a delivery truck he mentioned how he had been hired a few months prior and was taken off guard by how engaged this company is in the development of its employees and how much time they spend as a team to work on new methods and techniques to stay ahead of the curve. Off he went to shadow the inspection they were set to do on my vehicle. Its not often that you see a company show itself to be a community and from what i could tell there was some pretty eager knowledgeable members sharing skills and information. I came back in the afternoon to get my truck and a list of fixes that would improve my experience. I booked in the next week for a few that i could afford at the time and they took care of it quickly and at a reasonable rate. Got my truck back nice and clean and it feels like it pumped years of life back into how it drives. Was absolutely fantastic dealing with this company and i feel good about supporting such a connected and knowledgeable group of people. Great job!

Top of the line technicians! The staff are striving for the best customer experience possible and…read morethe technicians are always upgrading their knowledge to be the number one place to take your vehicle for repairs/mainteniance

Came in this morning for diff oil. Told them about a slow leak and found something pierced my tire…read more I came back later in the day to get the patch put in. Overall very good service. Appreciate the care and consideration i received today. Thank you Mr. Lube Technicians

Mr Lube went above and beyond with my oil change. my 2.5 year old and 1 year old were having a big…read morefit waiting and right away one of the employees(didnt catch her name) offered ballons and they were so happy! also the gentlemen who was taking care of the oil change was super friendly. Thank you again!

Cory and the rest of the folks at Benchmark saved our Alaska road trip from a brake meltdown!…read more Traveling up from the Idaho border, we started to notice some noise coming from the brakes. At our next stop, had a local shop check the brakes and found they needed new front pads. However, the shop there would not have been able to fit us in for four days, which would have completely scrambled our plans. So, started calling shops ahead on our route to see if anyone could help us out. The minute Cory picked up the phone, I knew we were in competent hands. I explained the problem and told him we'd be in Prince George in a couple of days. He said "no problem", asked a couple of the right questions, and told me he could order pads to be ready when we got there. A couple days later, I rolled into Benchmark at 8 AM when they opened. Met Cory and the rest of the crew, and they told me they'd get right on it. They had me out and on the road by 10 AM, and much relieved at their helpfulness and conscientiousness. If I lived in Prince George, they'd be my regular shop!

Got back to the van after shopping and my sister in the car was sitting there with the ac on but…read morethe van wasn't fully on. The battery was dead. walked to princess auto for jumpers and they were out. Called Benchmark and they saved our day. In minutes they picked us up from Princess Auto, took us to where we were parked and gave a jump in seconds. So happy they could do that for us. Super friendly staff and quick responses. Thank you so much.

I was driving the ALCAN heading south. My brakes acted up near Yellowknife, but due to holiday…read moreweekend... most places closed Sunday and Monday (Victoria Day). I pressed onward toward Prince George, hoping to get a walk in appt first thing Tuesday. Called or stopped into 5+ shops and nobody could look at it for days or weeks! Discouraged I began to head south out of town, but make one last pit stop. That's when back off the frontage road was Centennial - I stopped in and talked to Tom and explained my situation. 3 hours later I was back on the road with a repaired brake!! Can't recommend these guys enough. Not a fancy shop, but solid honest work. Thanks guys!

needed a muffler on my ol 91 gmc a week or more wait but chris got me in within an hr. awesome job…read morefriendly and an old styl shop. recommend him to all my friends

Harman and the guys at Humble are incredible. Great skills and even better pricing. It started out…read moreas a simple tire swap - so fast and so reasonable in pricing... Then yesterday, my starter decided to crap out on me with little notice while I was out at lunch. I had it towed in and I was fixed up and back on the road in the morning! So grateful to have a great mechanic close by that I can rely on to help me when I need it! Thank you for moving to Prince George, and WELCOME!