We had a very disappointing experience trying to rent e-bikes here. From the beginning, the…read morecustomer service was off-putting. When we asked basic questions about how to use the bikes, the woman helping us seemed irritated and impatient, giving us attitude for not understanding right away. Despite that, we made a reservation for the next morning at 10:00. Later that evening, we realized we'd need a later time, so my husband called and was told a 12:00 reservation was no problem. We arrived at 12:00 sharp--and the place was completely closed, with a sign on the door saying they'd be back at 12:30. Frustrating, but we decided to wait. At 12:45, three employees finally showed up, casually strolling in with sodas, saying they were at a company lunch. My husband let them know we'd been waiting 45 minutes, and instead of apologizing or offering to make it right, the guy became immediately confrontational. When we tried to explain that someone had approved our 12:00 reservation, he repeatedly said, "We don't do 12:00 reservations," over and over, as if we were lying or mistaken. No accountability, no attempt to make it right--just blame and attitude. No effort at all to smooth things over or take responsibility. Honestly, the worst customer service we've experienced on our trip. We ended up walking away--and thankfully, we hadn't paid anything upfront. Do yourself a favor and look elsewhere. We ended up renting from inside the National Park and had a great experience.

We rented a CanAm Razor Side-by-Side from Ruby's in Moab for an exciting off-road experience! Some…read morereviewers have said that they take it too slow but oh no they don't. The trails are un-groomed, rutted & rocky dirt with small hills & an obstacle course thru trees that aren't much wider than the ATV so it was tricky. It was SO fun! I laughed & held my breath at the same time. Our lead was Tony who did a terrific Job guiding us thru. I don't know how he knew which trails we were on, there were so many choices. I recommend this to anyone who wants a one hour thrilling experience!

Great experience with this little excursion! Barry was our tour guide. Great little trail and then…read moreyou end up walking along the canyon rim. Beautiful sights. Would do this your adventure again. Great people.

Probably one of the most unprofessional trail rides my family has ever been on. And this is coming…read morefrom somebody who has worked with horses for 25+ years. The "guide" in the back was horrible and treated his horse like garbage all in attempt to "show off" which he did horribly. He actually fell off at one point because he decided to STAND UP on the horse like he was practicing for the circus. The "guide" in the front only payed attention to the college girls behind him. Also, the way they advertise. It is totally misleading. You only got about a five minute view of the rim. The rest of the ride was through the Pines, and the only good views you got were of the guide, making a fool of himself. HIGHLY RECOMMENDED YOU GO SOMEWHERE ELSE IF YOU WANT A GOOD TRAIL RIDE.

5/5 - Nature, Dust, and Jeff's Slightly Disappointing Printing Company…read more If you're in Bryce Canyon City and NOT renting an ATV from Bryce Wildlife Outfitters, what are you even doing with your life? We did the 4-hour tour, which was the absolute sweet spot--long enough to see everything, short enough to still walk the next day. Jeff, our ATV guru and cartographer-in-chief, gave us excellent instructions and very thorough maps. We were all set for adventure, except... the lake on the map wasn't blue. Not in real life (it was gorgeous), only on the map. Apparently Jeff's printer missed that note and he was genuinely disappointed about it, which made it 10x funnier. A+ for effort and printer-induced emotional honesty. The ride took us through Dixie National Forest, which sounds like a theme park but is actually full of 3,000+ year-old bristlecone pines that make you rethink all your life choices. We had epic views of hoodoos, mountain vistas, and the reservoir that was a beautiful blue. Wildlife count: * Osprey? Unfortunately None. * Prairie dogs? Also nope. * Their homes? Absolutely. We stared into a lot of empty holes with hopes and dreams but nothing. In total, we covered about 45 miles and only said "WOOHOO!" about 137 times. If you're looking for a dusty, scenic, laughter-filled ride with some seriously ancient trees and an unreasonably charming host named Jeff--this is it. Would 10/10 ride again. Jeff, hire a new printer. You deserve it.

Excellent experience and would HIGHLY recommend. We took our…read moremom here for Mother's Day after several days of hiking Zion and Bryce and let me tell you...this was the perfect way to spend the afternoon! Jeff was awesome and gave a thorough explanation of the trail we would be following and he instilled us with confidence for this unguided tour. Our mom was a little nervous about not having a guide, but after getting out on the trail she loved it!! The views were absolutely incredible (see pictures!!) and all of the scenery along the trail was great to take in. If you're out in this beautiful part of the country make sure to check out Bryce Wildlife Outfitters, Jeff is the man!

Took a 3-hour private tour of Bryce Canyon through this company and it was excellent! Our tour…read moreguide was Tyler and we could not have asked for a better guide. He was extremely knowledgeable of the geology of the area, told us about the various hiking trails, and was just a great guide. Highly recommend a tour with this company and be sure to ask for Tyler.

We were lucky enough to be there at the time where there weren't too many visitors and the owner…read morewas very nice to share a lot of info about the animals, he made it really fun. Was definitely worth the $. And would do it again if ever in the area. The collection of taxidermies is incredible and the amount of time and effort that went in it is impressive.

So my son has been itching to ride ATVs for the longest time. Due to his not having a license or…read morecosts, we just were not able to pull it off. He got to do it finally at scout camp, and has been wanting to go again now that he is of age and has a license. While here on vacation, American ATV Rentals fit our needs and the almost full day trip was quite the experience. Owners David and Tina were most professional and helpful with every step of our excursion. We had a lot of choices to make. First was what kind of vehicles were we going to use. They had the ATVs, 2 and 4-seaters, and some were meant for those over 200lbs which we all needed (slight extra charge for that). We also had to decide what length of "tour" we wanted. We had three drivers and four people, so we went with a two-seater and two ATVs all with the upgraded suspension for the weight. We then chose the 4 hour tour which for most should be the right amount of time for the 44 or so mile loop or back and forth from just about the midpoint. The course was explained and different points of interest and also points of reference to not get lost. I'm glad my wife was our guide on this trip! Next was the safety equipment. We were all provided with helmets and goggles all of which fit well and snug over glasses without any problems. They also provide gloves. All must be worn 100% of the time you're riding or else. They also will provide backpacks and bungee cords. They sell water if needed. We then went outside and got acquainted with our vehicles. How to start them, put in gear, brakes, and rules of the road. We were then on our way! David brought us to a point, gave a more detailed explanation of the course and what to look for. Only at the time we left did our "4-hour tour" time start. We were expected at the end to top off all gas tanks (high grade fuel only) and come back to the business. The trip along so many different views and geological points was awesome. And then almost right at the start I rolled my machine on the side. The gas tank cover came off and I was spilling fuel. Thankfully I wasn't seriously hurt and got up quickly to put it back on four wheels. It drove just fine and I didn't have a flat. I just had some brush burn and a small cut on my elbow. The other negative was just past the 3/4 mark. My son's ATV just stopped and would not move in gear. It revved up but would not engage in gear forward or backward. We ended up pulling out the tow strap on the two-seater and towed it in neutral the final few miles. I had to apologize to my kid for all the dust. You are allowed to stop anywhere for pictures and if you want a souvenir you can take it as you're not in the State park. We did not see any others on our whole route...just some cows. We finally made it to the gas station almost next door to the ATV business, topped off the tanks, and made it back. I was pleased as punch that the ATV I rolled made it back. My wife and I changed at the midpoint so I drove and eventually towed the broken ATV in the two seater, and my wife drove the rolled ATV. Once back (about 25 minutes late due to the issues) I explained our problems on the trip and David was understanding. I did have to pay a 20% depreciation cost for the damage I caused to the ATV. We weren't charged for the issue with the other ATV. This was within the contract we signed and waivers. It was less than I expected, and we just made it work. Overall, my whole family had a great time driving even with the issues we experienced. Some pointers I highly recommend: wear long sleeves, pants, and boots (not sneakers). You will get very dusty. Bring a lot of water and maybe snacks or sandwiches. Remember, however, time stopped does not extend your tour time. The sun beats down and you will get sunburned. There's very little shaded areas. We were told when we asked that the routes we took were classified as mostly beginner to some intermediate level driving. 25mph maximum based on Utah laws, but you're not doing that on these trails. My family and I highly recommend American ATV Rentals for a fun time. It's not cheap, but it was worth the experience! $1000 for the two ATVs and two seater for a four hour tour, safety review, map review, and you have to gas them up before returning them with premium fuel. I also paid a bonus $175 for the 20% of depreciation costs of the damaged parts. Oh well. The shower once we got home and two Tylenol was awesome.

had an awesome time renting a couple 4 wheelers! Dave was very helpful and resourceful and the…read moretrails were stunning! definitely recommend!

Grand Staircase ATV Tours was an awesome experience! My husband and I did the 2 hour sunset tour…read morefor $285. Definitely worth the price. We met outside the Bybee's Steppingstone Motel where he picked us up. Our guide was great at teaching us how to operate the ATV and took us on an easy to follow trail with great scenic points. We stopped a few times to take pictures. Side note: If you're staying in Tropic, it is convenient to stay at the Bryce Canyon Inn, have a nice meal at Stone Hearth Grille (open 5pm-9pm), then do an the ATV tour. We made an RSVP at 5pm when Stone Hearth Grille opened then did the sunset ATV tour at 7 pm. We didn't feel rushed with time at all. Thank you Grand Staircase ATV Tours for such a fun evening on our first anniversary!

Enjoyed a great evening ATV tour with Justin and his high energy dog. Real novices, we were, but it…read morewas easy, and Justin was fun to be with and full of local knowledge. Both clutch-free and shifter models available. A flexible guide and a lot of unrushed fun.

Matt was a great guide. Fun personality, very knowledgeable…read more Sites were incredible. Could not have gotten this experience anywhere else.

Spur of the moment 2hr guided tour in atv. We followed guide over the dunes, he gave great…read moreinstructions up front, since neither of us had driven one before and especially on sand. Took a short walk into the slot canyon too and slid down the sand dunes. The experience was a ten, would do it again. Guide was perfect, polite and made the experience memorable.

We planned (purchased tickets for specific date and time) for this adventure prior to heading out…read moreon vacation. This is recommended especially during high season. We did the 2.5 hour slot canyon repelling tour. The team working at Roam Adventures could not have been nicer - from the lady who checked us in to our assigned guides. We had Jackson and Coleman as guides and they drove us to the base of where Ladder Canyon dumps you out. Then we hiked up to the top of the canyon. The hike alone was a fun adventure! We had a 5 and a half year old with us and the guides made sure to stop often during the hike so we could all catch our breath. Jackson and Coleman were so patient with all of us and kept an extra eye on our little one. They provided clear instructions and always asked if we had questions. Then, when each person would pass through a difficult area or repel, they would be sure we understood what to do, individually. Such attention to detail! I can't recommend this adventure enough - I hope if you do this, you get Jackson and/or Coleman. Great guides who provide a safe yet adrenaline-packed fun!

Great jeep ride with Josselynne. Knowledgeable and accommodating…read more Had a group aged 80-10.

We had a fantastic time! Tyler knew every nook and cranny of the mountain we spent the day riding…read moreup and back down! We did this tour as a 19th birthday surprise for our daughter and it did NOT disappoint. In fact, our daughter drove us in the UTV the whole day and loved it as well! Perfect weather, perfect start to fall colors, perfect stopping points, lunch on the Kolob reservoir....we were lucky enough to have Tyler (and Weston?) to ourselves so it was a nice small group of us. We are looking forward to visiting our daughter at SUU and renting the UTV again! Thanks so much for a super day, Tyler! Jody, Kirk & Kira

Really Friendly and informative! We aren't familiar with the area and they have the tools to get…read moreyou around even without a guide!