We decided to go on a harbor cruise with Hakuna Matata to make the most of our time, since we were…read morethere for 24hrs. When we arrived, you check in at a small blue hut. Unfortunately, the initial welcome wasn't great. We weren't really greeted--just asked for our names so we could receive a card to board the boat. The woman helping us continued chatting with her coworker and looking at her phone while assisting us, which felt a bit dismissive. The weather was beautiful and the views around the harbor were fantastic, making for a really relaxing cruise. Jeff, the bartender, was a highlight of the trip. He was extremely friendly and very knowledgeable about the harbor. He even took a couple of photos for my husband and me, which we really appreciated. Overall, while the check-in experience could definitely be more welcoming and attentive, the cruise itself was enjoyable thanks to the scenery and the great service from Jeff at the bar.

Wonderful afternoon on the water with our family on the Hakuna Matata! The captain was very…read moreknowledgeable and provided local knowledge about the homes and sites along the way. Fully stocked bar, good music, and attentive crew. My only feedback for improvement would be getting a PA system for the captain to speak over while giving local information, as it was sometimes difficult to hear the facts and information with a group of 30 people on board.

Shuttle was easy and ticket vendors were super nice. The captain of the boat however talked sooooo…read moremuch and then went on and on about his tips. The ride is 8 mins tops! And it was $25 per person! Seems excessive. Take water taxi for $10 and save a ton. Edited to say captains announcements were not about safety, but more focused on the tips.... We just paid $80 for 9 min round trip ride for 3 plus $5 for wagon. No thanks.

This is one of the few ways go get over go Peanut Island, and it's very fast, and easy to navigate…read more (Not accessible by car) When you arrive at Marina Village, free parking is available for guests going onto the island. The shuttle boat costs $25 for adults, and $12 for children. It's a quick boat ride over, approximately 5 min. Shuttles run about every 15 min to and from the island. Tickets can be purchased online, or in person. Everyone is given a wristband which is how the shuttle employees keep track of who's paid for the round trip shuttle service. It's important to note alcohol is not allowed onto the island, if you're carrying bags, coolers and carts over it will be checked. It's a fun day trip with so much to do on the little island.

been coming here for 4 years with no issues but recently went and was treated awful. We pulled in…read moreto the empty parking lot and he comes over and tells us to move and back into a spot, then complains that we didn't go on the grass enough and didn't back in when we did. We called last week and he said to just show up, but when we showed up he said "wow you guys just show up and don't call?" We walk down and he makes multiple comments on weight saying your well over 200 lbs and you guys are too big. when we called he said we need to do 3 at a time, then today he said we can't. All the younger employees are great but this guy was very mean. acted like we were a bother and did not seem to want our buisness. I will not be coming back.

The owner Brett is fantastic. I came from out of town and called an hour before they were…read moretechnically even open (I didn't even know I made that mistake) he answered and let me come right then and there to rent a kayak. Will continue to use them and only them moving forward on all my trips

We had an amazing time out on a chartered boat with Palm Beach Sun Charters! From start to finish,…read moreeverything was perfect -- a beautiful cruise through the Palm Beach waters, incredible views, and outstanding hospitality. The boat was spotless, relaxing, and so much fun. One of the highlights was anchoring and swimming off the personalized floating dock built by Captain Tim himself. We spent time snorkeling and even found beautiful starfish! Captain Tim truly made the entire experience enjoyable and memorable, especially for our grandkids, who were thrilled when he let them take a turn steering the boat. Highly recommend for anyone looking for the perfect boat day filled with sunshine, fun, and unforgettable memories! Epic Day

Loved the entire experience from the sexy boat to the professional staff/owners. Beautiful weather…read morehelped too

While the narration was excellent and the crew was friendly, there was no question the weather was…read moregoing to be dangerous and there were multiple requests to reschedule. One whole hour was spent in an incredible lightning and thunderstorm. If the captain had even offered a shorter tour that would have been preferable to having us out in the water in a dangerous situation. Disappointed they would not work with us to reschedule when it would have been safe weather.

Took advantage of a last minute booking with Jupiter Water Tours and sure happy we did. I was a…read morebit surprised when we boarded a "dive boat", as the boat is also serves scuba divers in the the morning. Boat was extremely comfortable with seating outside - open air, and as my wife preferred seating in a "covered" area. Also spent some time on the bow of the boat Captians Zach and Janine were awesome. Zach piloted the boat up the ICW while Janine narrated the journey sharing information on the history of the area along with pointing out who owned many of the homes. Return trip they reversed roles and both of them were happy to field all out questions. So, yes this was fun and adventurous afternoon.

Easy boat rental! Simple boat, no frills & nice staff…read more We saw the Yelp reviews & we were skeptical, but pleasantly surprised! We walked up and it was just low key, a couple guys sitting in chairs on the dock, no office. I asked them about the other reviews & he said people cause damage and get mad when you charge them.

SCAMMED!! We were told that we had caused damage to the propeller and forced to pay an extra $150…read more after renting a boat for 3 hours. The owner had given us confusing instructions about piloting the boat and heckled us by saying he was going to call the propeller repairman because he was sure that we would return a damaged boat. DON'T GO HERE!!

I ordered what was to me an expensive reel for a fishing trip I have booked…read more For some reason they returned the reel to the sender and I never received it. I have been trying to get ahold of someone to figure out what happened for 3 days and no one has responded. At this point I want to cancel the order and get a refund and buy it form someone who might understand customer service.

Steve the owner of Tuppins listed a 200 HP Yamaha SHO with a manufacture year of 2021. They made me…read morethink it would be cheap to install them charged me 8,000.00 ! I complained . He reduced the price to 5,000.00 then stopped all work o the boat. I picked it up with screws, dirt, oil, old parts all left in the boat. Oil spills grease stains. Wires were cut and all my switches were not working and my trolling motor wires are missing ! Tulpins said they went through the entire engine and charged the oil and filters ect... when I opened the cowling after a month of using it the oil filter has a date of 1/13/2023 !!! Hasn't been changed in 2 years! It gets worse. I asked repeatedly to send me the warrantee info. They never would because THE ENGINE IS A 2015 NOT a 2021 like they sold it as ! i bought this engine about 4 months ago and Tuppins has ignored me! The boats electrical system is a mess and I just had the entire boat rewired. It was working perfectly ! Tuppins has gone down hill since these irresponsible deceitful business practices. Its horrible to take advantage and lie to your customers! I have plenty of pictures and will file a lawsuit. Also as a Yamaha dealer we expect honesty and professionalism. My boat is a mess ! They purposely left the year of the engine off the sales receit but checked that there is a factory warranty still in effect so I would BELEIVE it ! TUPPINS HAS GONE ROUGE AND THEIR DECEPTIVE BUSINESS PRACTICES HAVE HURT HOW MANY UNAWARE CUSTOMERS ?? i Put a bad review on google and somehow they were able to take my bad review and rewrite it as a good review !!! How ? They cover their tracks so don't BELEIVE all The good reviews.