Cristian and his team do excellent work. We have had them out four separate times to mount TVs and…read moreset up speakers. Each time, the job is done cleanly and at a fair price. Most importantly, they are extremely easy to communicate with and will help you meet your goals. Thanks, guys!

Chris and Armando are the dream team. Came on time and quickly got to work and did a great job!…read moreWill only use them from now on.

My TV came unplugged, and to plug it back in I'd have to remove the plate on which the TV is…read moremounted. A seemingly impossible task for someone who has never hung a TV before and doesn't understand the mechanics of it. Add to that, poor eyesight, and it's better just to get someone else to do it for you. I did a search on Yelp and started a conversation with three companies. Texas Media Experts was the first to respond (at 11:30 at night!). One of the other businesses had no ratings on Yelp so I deleted that one, and the third one wanted to send out two guys and charge me $200 (they took almost 24 hours to respond). Between text messaging and the conversation on Yelp, they managed to schedule me in today, and they sent out one (cute) guy and only charged me $120. He helped me plug my TV back in, removed a TV and a mount from the wall in another bedroom, and also showed me how to plug in my VCR. I would recommend them to anyone in the New Braunfels area.

These guys are professionals. I know a bit about home theater setups, so I had a pretty good idea…read moreof what I wanted and what I could and couldn't install myself. They steered me in the right direction. Did a fantastic job installing my projector and two additional sets of speakers as well as rewiring speakers that were incorrectly wired by the previous owner. The cleaned up the workspace afterwards and organized the area. I also sourced some components from them, and they didn't try to upsell anything. They gave me what I wanted and ensured my system was "right-sized" rather than overloading my room with equipment I could not take advantage of. Friendly service. Highly recommend.

Great job. Very helpful. I requested service at the last minute due to a cancellation from someone…read moreelse and he responded quickly and got the job done. Grateful !!

Today we had Tony come out & mount our 64inch Roku tv! I…read morereached out to him via Yelp. From the beginning this man and his company were patient with me , and my million questions. We set the date and the gentleman arrive @ 945am our appointment was set for 10am. He is very polite and professional! The work he did is amazing Tony knew exactly what I was looking for!

Response was very quick and work was done in the same day. Very efficient as well with explanations…read morefor every step. Loved the result and professionalism for the installation!

Great work. Uninstalled two TVs for me at one location and then traveled to new location and…read moreInstalled both TVs there. Took his time and never rushed through the process. He even took the time to tighten some screws that were loose from previous installation. You also can't beat the price. Would definitely hire again.

TSGsan did an outstanding job installing our new 85" TV, soundbar, and TV mount. Tim was incredibly…read moreprecise and walked me through every measurement and marking before doing anything. He also installed a plug behind the TV, and the final result looks absolutely flawless--so clean with no visible wires at all. He was professional, detailed, and made sure everything was perfect. His helper was great too. Overall, an amazing experience--I highly recommend Tim and TSGsan!

We are very happy with our tv mounted above fireplace. Tim was very professional. We would…read moredefinitely use his service again.

Kelan communicated very effectively, professionally, and thoroughly. I asked him to cut,…read moreweedeat, edge, and blow the trimmings. Our backyard had gotten quite tall, and Kelan tackled it with no complaining or issues. His prices were reasonable and I tipped him because of the extra effort the backyard required. He was very pleasant to talk with, the yard looks GREAT and I will definitely use him again!

I couldn't be happier with Kelan's service. He replied fast, gave me an appointment as soon as…read morepossible, the price was totally the best, and he finished a perfect and impeccable job. By the way, he mounted 3 TVs at my house. Literally the best, if I could give 6 stars I definitely would! Thanks Kelan!

I hired Matthew to install Govee permanent Christmas lights at my home and paid him $390 even…read morethough at the end of the day the lights were not working, but he promised he would come back to check them out and finish the installation. The work was extremely poor--the lights did not work properly not even one day and were falling off the roof shortly after installation. I reached out to him multiple times to address the issues, but he never came back the days he said he would come and finally I decided to request a refund because he did not perform the job he was hired for, but he never responded. I ultimately had to hire another contractor to remove the faulty installation and reinstall the lights correctly. Matthew did not stand behind his work and did not refund my money. I would not recommend his services to anyone based on this experience.

Poor communication and did not follow through with service's rendered and paid in full forread more

First of all, I want to apologize that I started this review for the service that was done June 1…read moreof this year. I just now realized that I did not finish the review and all I did was leave five stars this visit was for the carpenter to take down all the wooden blinds from every one of my windows, and remove them from my home. The carpenter was efficient, prompt, and very pleasant. Two days ago, I filled out a online request of tasks that I needed to be completed. I immediately received a response from Fix it Freddy and an appointment for today. The carpenter David completed the tasks that I had listed on the online request and was very open with completing other tasks that I kept adding while he was in my home. All in all, from hanging a curtain rod, adjusting two doors, replacing a door lock set, and then painting the doors which was an afterthought of mine. I highly recommend Fix it Freddy and I will continue to benefit from their fine craftsmanship.

1st experience. Door sweep replacement. Quality work. I recommend. Details below…read more Booked front door sweep replacement services. Obtained a quote through Yelp. I called to inform Freddy quote requested & clarify I have replacement part. my 1st time using Yelp quote. Freddy has stellar reviews & his quote was competitive. Booked & serviced within a week. Joseph arrived within given ETA & happily explained his process beforehand. He's a door pro. He replaced front door sweep without having to remove the door. Job took 30 minutes. Good communication throughout.

5 stars from me! I contacted this business and they promptly responded and were able to fit me into…read moretheir schedule very quickly. I bought my own mount and so they charged only for the mounting service itself which I found to be reasonably priced and within my budget. My technician Jeff did an excellent job. My only request pertained to the height of where the TV sat and he executed perfectly. Nothing was connected or hookup up when he got here so I was pleasantly surprised when I found that he not only mounted the TV perfectly and hid the wiring but also connected all my streaming devices so I didn't have to. May I also add that I am a woman and I was home alone and Jeff was truly a professional and never made me feel uncomfortable whatsoever and wore a mask at all times. I will be contacting this business in the future for my tv mounting needs. Thanks Jeff!

From the owner: In today's world, technology can be found all around our homes and businesses, and it's important…read moreto always have the right team there for you when you need a helping hand. At Big Ben MIT, it's our mission to put our years of tech experience to work for our community and provide a service they can rely on to be done right the first time. Everything we do is personalized to fit your specific needs and is designed around your home to ensure that we deliver a seamless result every time. From AV, home theater and sound systems installations, and TV mounting, to information technology, cybersecurity, Wi-Fi systems, computer networks and telecommunications, and so much more, we have the experience to handle it all. Plus, all our solutions come with a lifetime warranty to ensure you always have peace of mind. So, when it comes to all your technology needs, give our team a call, and let your local experts handle everything.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Poor communication. Made repair w/o giving me an estimate. Part cost $70/repair charge $345!!!read more