Last summer the A/C on my 2019 Silverado was giving me issues. The dealer wanted to replace a…read morebaffle which would have required taking the dash board apart and the estimate was $2500. So I brought it to Aiken's Finest and they said the A/C seemed to be blowing cold and so they didn't touch it, didn't charge me, and remarkably, it has been working fine ever since. I brought the Silverado in for an oil change last week. Left it the night before my appointment and dropped the keys in the night lock box. My truck was ready promptly the next morning. No big deal. BUT, here's the thing. The plastic bumper on the front driver's side had been hanging loose from hitting a curb for like two years. THEY FIXED IT! Didn't charge me, and didn't even mention it. My wife noticed it the day after the appointment. In a world where trust is tough to come by, especially in the world of auto repair, these guys are trustworthy. I'm a customer for life.

After my Subaru sat idle for nearly two months, I was finally able to bring it in for diagnosis…read more Although I could not approve the full repair quote immediately, I am extremely grateful that the team suggested completing the work in parts over the next month. Chris and his team went above and beyond: they fixed my car, ensuring I was mobile, and even test-drove it to guarantee my safety for the drive home for the Holiday. They maintained communication throughout the entire process and delivered the most genuine customer service I have experienced. I wholeheartedly trust and highly recommend this team as a reliable mechanic, especially for Subaru owners. Their work is done with integrity, honesty, and affordability.

I didn't end up needing service here like I initially thought I would, but none the less the staff…read morewas polite, understanding and communicative. If I ever needed transmission work in the future I would definitely be coming here first due to my first impressions with them.

Weeks replaced the transmission in my 2011 BMW. it drives like it's brand new now. and a very…read morereasonable price. Thank you John!!!

Guy didn't set my timing chain right car crunk a few times before it jumped timing and wouldn't…read morestart anymore

He did the work fast and he was earlier than expected which was good for me because I had my…read morevehicle sooner. I had called around and looked for the cheapest labor prices for the job I needed done and he had by far the best price. I tend to be a bit nosey and want to ask a lot of questions and it didn't seem to bother him at all. He even looked at two other vehicles I have been thinking about fixing for no charge. I know when I get enough money together for the parts to fix the other two, I will be calling him to see if he is available to do the jobs. He is definitely my new mechanic and as long as he is available I will be calling him for now on. I highly recommend you call him before you waste your time calling anyone else.

Excellent value and excellent service. I recommend this business to all! They did bodywork on a…read morevehicle for me and one for my mom who is on a fixed income.

I simply couldn't have been more pleased with the outcome of two small projects that the Hager Team…read moreof auto enthusiasts did for me recently. Installed a receiver hitch on a BMW X5 and did a custom fabrication job , converting an obsolete (but expensive) BMW bumper mounted bike rack into a beautifully crafted standard hitch mounted rack. They were professionally fussy about the details on the receiver hitch installation- didn't want the replacement bumper rivets to look 'shitty' and strongly suggested that I come back later in the afternoon so they could order and install color matched BMW replacements. Perfect! The bike rack revision was one of a kind Rube Goldberg project that I thought up, clearly not in their regular line of work, but they took up the challenge and knocked it out of the park with a considerable display of ingenuity, craftsmanship and professional pride. I couldn't be happier with the results. This is a shop full of professional car guys that I'd be very pleased to work with in any major service or automotive repair project.

When I moved to Aiken in January of 2025 I needed an auto repair shop I could trust. After talking…read moreto my housemate and neighbors everyone recommended Galloway's Auto Body so enthusiastically that I had to give them a try. I have never been happier with the service and pricing. Thank you Eric and especially Dalton for their professionalism !

This place was amazing! I came in with chipped paint on my front hood due to a cheap dealer model…read moreon my Santa Fe & I brought it in and was back on the road in 2 days. They were extremely helpful and very reasonably priced. I will be back for all my future car needs.

I was stuck on a median and needed someone to get my car off. I called Aiken Collision and was…read moretold they would be right out. They were there within 5 minutes. They got my car off the median and I was on my way. They were very professional and polite. I highly recommended this company.

The owner is as fair and honest as they come. No need to…read moredeal with anyone else if you're looking for the best.

I went to this place to find a piece for my car and first of all, when I got there I waited at the…read morefront desk forever until I had to literally go and look for a staff member. When I found one, I asked them if they had a particular car that I have so that I can get a part from it, they told me no they did not have any of those cars in their yard so, then I left, and as I was driving away, I looked through the fence and saw that they did have those cars in their yard. These people are liars. I would never patronize their business again!

I'm in town visiting my parents for Master's Week. On Tuesday, 4 April, I dropped off my car for an…read moreoil change and to see why the "service due now" light came on while driving down to Augusta. When dropping off my car, we told the team (including the owner, Mr. Andy) that I needed my car back by the weekend because I needed to drive back to Virginia. He said no problem. Thursday, we called and left messages asking if my car was ready/asking what work may be needed. Nobody picked up and nobody called back. On Friday, we drove up to the shop to see they were closed (it was Good Friday and the shop was closed in observance of the religious holiday). This shop is also closed over the weekend, so I couldn't return home and to work on time. I have no issue with businesses observing holidays, especially those of religious observances, my issue is with not communicating to your customers. Not only did Andy's Automotive not uphold their word of having my car back by the weekend, but they also didn't notify me when dropping off that they would be taking the holiday. If I had known that, I would've made sure to stop by in person on Wednesday. Or Thursday. Or take my car to C&C Automotive like I used to do before I moved away. When I came to pick my car up, the lady manning the front desk said they didn't get a message. My mother told her she called a few times, I called, nobody called back. The lady said they didn't get any messages. Not one message was received? That seems like something else that needs to be remedied besides their communication practices. So I asked for Mr. Andy. He came to the office and I asked him if we could talk about what happened with my car. I said I dropped my car off last Tuesday for an oil change and a service light but needed my car by the weekend so I could be back at work by Monday. He looked at me and said, "Well todays Monday!" I reminded him that I don't live here and that's why I asked if it would be done by the weekend. He responded that he "dropped the ball" and didn't know what to tell me. He said he's been in business for 37 years and he dropped the ball. How about "I'm sorry?" How about "I'm sorry about that" and pretending to have empathy. I looked at him stunned that a business owner seemed to so openly not give a shit as to how his and his team's error not just inconvenienced a customer but cost them serious time away from work. I live in Virginia. Not just a trip over the bridge into North Augusta. Picking up my car today means that I can't leave for another day because of the ten-hour drive. He said he doesn't make up stories and excuses when he messes up and that if I "can't appreciate the truth that [he] doesn't know what to tell me." The biggest F-You I think I've ever gotten from someone that actually messed up. So I told him that "I appreciate the truth but what I don't appreciate is the attitude." And I gestured to his receptionist and himself. He got in a huff and walked away into another part of the office and slammed the door. As an employee that gets monthly vacation hours, I don't have the luxury to take a long weekend without penalty somehow. I don't have any problem with businesses taking the time they need for themselves and their families. What I have a problem with is when you tell your customers you can accommodate something and you don't. If he couldn't honor that he should've communicated before the weekend so I could've made other arrangements. My other issue is that if my car was ready to be picked up when I called first thing this morning, how long has my car been done? When was Andy's Automotive going to call and tell me my car was finished? All my car needed was an oil change so it's been sitting in their fenced area since Tuesday, with no communication to me that my car was done. TLDR: I dropped my car off for an oil change and a service due now alert, it took a week to get it back with constant unanswered calls. Take your car to any other shop in the CSRA, your business and time will be respected and appreciated more.

You'll be hard-pressed to find a mechanic more honest and trustworthy than these guys. At my…read morein-laws recommendation, I've taken my vehicle here more times than i can count, and they do a great job at a reasonable price every time. Good mechanics are hard to find, and Toby and his team will have my business for as long as i have a vehicle!