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    Bryan Ganzer Construction

    1.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    8 months ago

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    Dupont Decks

    Dupont Decks

    3.7
    (3 reviews)

    Had a fireplace re-grouted and a chimney damper installed, fit me in during busy season, was always…read moreon-time and easy to get ahold of, all around great experiance. Price was even with competition and with the quality of service I will be a repeat customer.

    I would not recommend Dupont Decks based on my experience…read more I invested nearly $55,000 in a custom deck, including paying thousands of dollars extra for the structural requirements necessary to support a future four-season porch. That future porch wasn't just a verbal discussion--it was specifically included in my contract and was a major reason I chose this company. Unfortunately, the workmanship has been disappointing from the beginning. The deck boards are uneven and improperly installed, allowing water to pool and collect against the house. There are noticeable gaps in trim and wrapping, the stairs have settled and developed a dip that has caused the railing to bow, and even the stair lights have begun pulling out because of the movement. Whenever I raised concerns, I was repeatedly told everything looked fine or that I needed to wait over a year for the deck to "settle." When the problems continued, the responsibility shifted to me instead of the workmanship. The most disappointing discovery came later. I recently learned that the deck did not pass the county requirements for supporting the future four-season porch that was included in my contract. I now have to spend thousands of additional dollars correcting work that should have been completed properly from the start. What frustrates me most isn't that problems occurred--construction projects can have issues. It's the unwillingness to accept responsibility and the repeated attempts to explain away legitimate concerns rather than deliver the quality and contractual obligations I paid for. For such a significant investment, I expected quality craftsmanship, attention to detail, and a company that would stand behind its work. Instead, I was left with ongoing workmanship issues, additional unexpected expenses, and a deck that has fallen well short of what was promised. Based on my experience, I cannot recommend Dupont Decks.

    Elk River Exteriors

    Elk River Exteriors

    3.0
    (2 reviews)

    If you have had siding installed from Elk River Exteriors beware. You may have been told there is…read morea warranty on it. They do not warranty due to their faulty installation. This is a complaint for siding issue that I filed with the installer July 28th of 2022 for what are called nail pops on my siding. They are visible on three sides of the house. East, West, and South. No nail pops on the North side of the house. When I contacted the installer, they told me that I needed to file a warranty claim against the maker of the siding. (I also sent Elk River exterior photos of the siding.) Elk River Exterior claimed it was a problem with the siding. So I filled out a warranty form and sent pictures to the manufacturer (PLY GEM). Also the owner of Elk River Exterior came and took pictures of the problem and sent to Ply Gem. After much time of going back and forth with the manufacture (Ply Gem) and the Installer (Elk River Exteriors), the manufacture of the siding (Ply Gem) finally sent a Technical Service Representative to inspect the siding in April. His response to the (Nail Pops) was found to be the direct result of improper installation techniques or practices. Some of the discrepancies noted but not limited to include *Nailing at end of nail slots *Nails protruding * Nails from nail hem causing heat buildup/water retention between the panel and fastener. * Nailed to tight, nails at opposite ends of nails, and /or panels that were not given proper clearance to expand as temperatures varied. Ply Gem encouraged us to contact the company that installed siding. But Elk River Exteriors still insist that it is a manufacturing issue with the siding and as of June 19th, 2023 I received a voicemail from the Owner of Elk River Exterior that they will not be correcting the issue.

    The BEST!!! From the beginning to the end I was informed of every step in the process and the work…read morewas high quality. I had my siding replaced. The completed job was beyond excellent. Paul went above and beyond to help me. I highly recommend Elk River Exteriors.

    Bryan Ganzer Construction - drywall - Updated August 2026

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