I have been a member with Traci's office for over 2 years; they're very good at their job and they…read moreare very down to earth. I get a cute birthday card every year from the office, and I get an anniversary card (of membership) every year. They even kept me insured when there was a scandal with Hyundais and the anti theft system (IYKYK), and assured me they would still cover me and assist me with anything to come. They are the most affordable and reliable for my household.

Always very thoughtful and thorough. Dana is super helpful and knowledgeable. Strongly recommend…read moreher help on life insurance.

Excellent service. Took our policies from Farmers who we left and actually cut our car insurance…read more(3 cars & wheelchair van) and saved us significant amount of money. I moved my homeowners insurance to him as well with also a much lower rate than we were paying So glad I went back to State Farm. I have high hopes that our accounts will be handled well. Farmers' agents continually failed to get our payments on the auto withdraw payments in correctly so got one late notice and final straw the last time asking if I wanted to reinstate my insurance! The agent and staff friendly and efficient.

Bradlee made our transition to State Farm a seamless process. She was quick to respond with a…read morequote. She answered all my questions and more. I will definitely be recommending this agency to my friends and family.

When I moved to Waco, I also had to switch auto insurance policies. Being fairly new to the game, I…read moreknew I wanted that personal, face-to-face communication possible in a "city" like Waco. Y'all. They are awesome. I stayed with them 4 to 5 years, until I reluctantly had to leave when I moved again. They got me a great insurance deal, kept the prices consistent, and gave excellent advice whenever I had to account for those fun curve balls Life likes to throw. On top of all that, they sent me an actual letter for my birthday every year! As a business, they were always friendly, personal, and easy to reach. Most of my conversations were with Lisa, who is a gem. Definitely recommend.

From the owner: Donald Rowan Insurance Agency provides auto, boat, RV and camper, motorcycle and ATV, home and…read moreproperty, and commercial insurance to the Waco, TX area.

This office has to be a scam. I am reporting them to the insurance licensing board. Ridiculous. I…read morehave been a customer with them for over 8 months. 1 month ago I changed address and I never got another bill so I call for the bill and "Sorry your policy has been cancelled". I had issues with wrong billing since day one. I spoke with the owner and he didn't have my social he didn't have my address I mean I thank God I didn't have an accident. There good for taking money but don't know how to keep a customer.

excellent customer service skills. very personable. talks in a manner that is easy to understan.read more

From the owner: Knight Enterprises has transitioned from being an independent insurance company to being a part of…read morethe Farmers Insurance family. Knight Agency offers all of the Farmers companies and multiple other carriers to ensure that your insurance needs are met to the best of our ability. Thank you