Brust Funeral home has never been anything but respectful and courteous to our family through the many funerals that we have hosted with them. I would say we are at the funeral home a minimum of once per year (typical, large Italian family mostly based out of Lombard) and I have never had an issue with their services. Most family members have/had planned and paid for their funerals in advance through Brust years in advance of their death. It was incredibly reassuring for everyone to be able to just set the plans in motion after the deaths.
The undertakers (I don't really know the appropriate term) have always been respectful and friendly. The Brust family happen to be acquaintances with members of our extended family which I also think is great- the undertaker is just your average soccer dad! It makes the experience less scary and more familiar. They are members of the community just like you or I. Overall, I really just cannot say enough about how amazing the Brust Funeral Home has been to our family over the years.
The only downside I noted, was that whatever they were using to cover up the odor of the body was incredibly strong and made my allergies flare up. I was at the wake for 3 hours and I spent most of it in their basement. However, that's more of my genetics being at fault than the funeral home. I'd rather it smell nice than the alternative! read more