I have been going here for about a year so I decided that I would write a review (yes, I know I'm…read morelate to the party...but here I am). Dr. Salamati is super polite n super thorough. She makes sure to explain everything that needs to be done and why. She's makes sure that you understand what the next steps are for your mouth care. She's an amazing dentist and I'm super happy she is mine. The office is clean and there are numerous chairs to sit on and fill out paperwork if need be. The office is also very clean and organized. The dental receptionist, dental technicians and everyone there is nice and polite. Raphael the Registered Dental Hygenist (I think that's his title) is personable, polite, nice and gentle (even with my deep cleanings and all my after cleanses.) He explains what he is doing, why and what has to happen during the visit and there after. His movements are gentle and he lets you know what else needs to be done and when. He also lets you know if you're doing a great job with your care. He is amazing and he also works at both the Santa Ana office on Tustin and the Tustin office on Hope.

I consistently have difficulty getting in contact with this office, which is especially concerning…read moregiven that I've been dealing with serious health issues and need timely communication with my doctor. I call repeatedly and am often left on hold until I'm sent to voicemail, and despite leaving multiple messages, I rarely receive a response. On several occasions, I've had to physically drive to the office and walk in just to get an answer, which should not be necessary. This level of communication is unacceptable, particularly when it involves patients' health and well-being, and it reflects very poorly on the office's professionalism and care.

Dr Naveet Singh was absolutely wonderful! She and her incredibly responsive staff not only made my…read morefirst visit to their facility and my new PCP effortless but within just a few hours after my appointment all of my prescriptions were updated & sent to my local pharmacy as well as Amazon pharmacy! Wow! It took 3 tries to finally end up with Dr Sweidan & Dr Singh with Optum ARTA health care and I couldn't be happier!

I went here because I was assigned Dr Singh as my provider, I would not go again, and have since…read morechanged my PCP. I didn't get a chance to see Dr Singh since she was not at this clinic and does not see patients often there (which is also misleading). I saw Victoria Lopez FNP who was fabulous and was clearly being stretched thin as one of the sole providers. This review is more about the quality of care and coordination I received from the office staff. I am disappointed in the quality of care and professionalism as I was waiting for a referral, and had not heard back, plus the waiting time on the phone is so long that I didn't want to waste 30 mins on hold to get more info about my referral. I have since changed to Providence.

I came here on a Sunday morning because I had sprained my ankle the night before playing…read morebasketball. They opened at 10 AM and were accommodating with a wheelchair. There was a lady in the front that had an attitude and was not positive which affected the experience however, Jose really went above and beyond. He helped push my wheelchair and even brought in a boot and called other clinics to see if they would be able to take my insurance. Unfortunately they do not have imaging at this urgent care so if anyone has laceration issues, do not come here. I felt really cared by Jose and he went above and beyond for the service. It really made the experience bearable since I do not like hospital settings.

I would like to share my experience because I was very disappointed with the way I was treated at…read morethis urgent care. If the facility stops accepting patients before the posted closing time, that information should be clearly communicated. The hours appeared to indicate that the facility was open until 8:00 PM, but I was told they close at 7:30 PM and were no longer accepting patients. When I walked in, there were two women at the front desk. One did not acknowledge me, while the other looked at me in a very unwelcoming manner and, in a rude tone, simply told me, "Come back tomorrow. We open at 8." I completely understand that staff may have policies regarding when they stop accepting patients, and I have no issue with being told that the facility is closed or no longer accepting patients. However, there is a respectful and professional way to communicate that to patients. Something as simple as, "I'm sorry, we are no longer accepting patients for tonight. We close at 7:30 PM. We apologize for the inconvenience, but we would be happy to see you tomorrow when we reopen at 8:00 AM," would have made a huge difference. Patients come to urgent care because they need help, and they should be treated with basic courtesy and respect. I hope the owner or management sees this feedback and takes the time to address how patients are being greeted and treated at the front desk. Better communication and customer service would make a significant difference.

Been coming here for years now and it's one of the best urgent cares in Santa Ana, I always suggest…read moremaking an appointment sometimes it gets busy but regardless they take good care of you and listen to your needs, ladies in the front desk are very welcoming, and the doctors know exactly how to help.

Great service, great care , didn't wait long and they were very efficient, would definitely…read morerecommend.

Quick service. After looking for different USCIS approved offices, this one had the best reviews…read more I had tried a different one previously and it was very unreliable. This one had great service and staff was friendly.

Very fast and friendly! Dr. Sunita facilitated the process and was very helpful. I would recommend…read morethis place to anyone else!

I've been a patient of Dr. Elihu for over 15 years and consider her an excellent physician. With my…read more45 years of experience in the medical field, I can confidently say she stands out. Dr. Elihu is a great listener who never pressures patients into anything they are uncomfortable with. She is intelligent, caring, and personable. I highly recommend her, and I'm not easily impressed. I can honestly say I have not had any problems with any of the other office staff (nurses, receptionists, or billing). I was surprised to see anything negative being said about Dr. Elihu or this office.

I have been going to Dr. Elihu for years and she came highly recommended by my friend who works in…read moremedicine. She is a great doctor and yes, she may be hard to get appointments with but she's busy and her office will accommodate people who have emergencies. She takes her time, answers all my questions and follows-up. I have also recommended her to my friends and family.

It's super confusing to find, we ended up at the Orange Rescue Mission which is alllllllllllllllll…read morethe waaaaaaaaaaaaaaay around the corner. You went toooooooooooo far. Turn right INTO the first driveway you see which has a banner that says "HURTT FAMILY HEALTH CLINIC ------". Pull into that driveway and park, go up to the gate and press the button and someone will buzz you in. Walk straight ahead, towards the middle go all the way down the hallway and make a right and you are there. Michelle and Martha the medical assistants are always helpful and polite. The office has a lot of chairs and it's nice and clean. There's also a padded play section in the corner with some books, toys and things for the little littles. Rafael the RDH (registered dental hygienist) does such and amazing job at deep cleanings and perio-maintenance. He is super thorough and explaines everything he is doing and lets you know what else has to be done to maintain a healthy smile. Rocio my dental technician was super nice she took my blood pressure (which is always higher than normal when I have appts anywhere especially at the dentist office.) I was getting fitted for some implants and she needed to do some initial impressions (molds) which she did a great job at letting me know which impression would work or not. She was very gentle and let me know exactly what she was going to do before it happened. She made me feel less anxious through the whole process. And they give you orange stuff on a little pad thing to clean off the excess plaster off yourself. In my case i used it to clean off the area around my mouth but hahahahahah that stuff was allllllllll over my face! YIKES!!!! I have to go back for some more fittings and things but so far so good.

Ron is a godsend! He truly cares and will follow up with me after my visit. I feel safe here.read more