I was in Madison on a business trip and I stopped by Chalmers to get some advice on an engagement…read morering I was designing. Garrett was incredibly helpful and gave me all sorts of great advice and ideas for my design. He is honest and incredibly knowledgeable in the world of jewelry design and gemology. I even got a quote from him out of curiosity and it was very competitive, even including shipping to CA! Sadly, I ended up going with a jeweler that was local to me in CA just for the sake of convenience, but if I lived anywhere near Madison, I would 1000% go with Chalmers.

Fantastic customer service. Victor was kind and helpful. On a business trip and my watch battery…read moredied. Located this shop in Yelp and so glad I did! The jeweler needed a special tool to open my watch but he had it and he fixed it! So thankful- I always need to know what time it is. Thank you Victor and Chalmers Jewelers!

Best place in town to replace watch batteries. Have used them several times. Nice selection of…read morejewelry as well.

Jim has good merchandise and great service. After your first visit you will not think about going…read moreto anyplace different again. Great place to do business with.

My husband purchased/sized all of our wedding rings and bands here and it was a great experience…read more Recently, I stopped by on a week night to get my band sized up a little to match my engagement ring. It was a little before close, so I was expecting to have to leave my band there for them to work on it, but they were able to work their magic in the time we were there and get the ring to finally fit my finger comfortably. Would highly recommend this place for purchasing rings! They have great customer service and a nice selection.

Went in to have a watch band repaired and Wow - they were so great. No waiting and they offered to…read moreclean my wedding band as a bonus. It has 16 diamonds on it. I didn't realize how dull it was looking until it came back cleaned - practically needed sunglasses it was so sparkly! Very nice staff and so helpful - I'll definitely go back for my jewelry gifts! First class all the way. Thank you Middleton Jewelers!

I recently purchased a Rolex Submariner Date from Gruno's Diamonds in Madison, and the experience…read morewas terrific. Annette was so kind and friendly and was incredibly knowledgeable and made the process a true pleasure. What really stood out was her warmth and genuineness. If you're considering a Rolex timepiece, Gruno's is the place to go. They will treat you well!

Stopped in to Grunos to try on a couple of GMT Master IIs last Saturday. I must say, their display…read moremodels were FAR more expansive than I had expected. Each and every model I hoped to try on was there and available to try. Jason, our sales associate, was so helpful. As a watch nerd, it goes a long way to get to enjoy looking at pieces with someone who shares my enthusiasm. He walked me through a few models and told me some little facts that I had never known about the brands they offer and their respective histories. The model I was after on the Rolex side was not up for sale just yet, but this Hamilton had been on my list for awhile so I left with that instead. Truly a top notch experience, looking forward to stopping in next time. 10/10 recommend. Ask for Jason - Mason

Stopped in to drop off a ring rhodium plated. My husband ended up purchasing a silver chain while…read morewe were there. Kayla provided exceptional customer service even though the item we were purchasing wasn't not very expensive. I mention that because she really spent time helping us and made the experience easy and fun.

My son's fiancé damaged her engagement ring while using weights in an exercise class. We sped over…read moreto Kesslers and they were wonderful! They took her back and used a vise in order to get her ring off her swollen finger. They reformed the ring and then polished it. And they did this all for free on Christmas Eve! Kudos to Kesslers - you made a young woman so happy!

Wonderful jeweler. Jennifer and Bill worked with us to upgrade my wife's wedding ring from 22…read moreyears ago to a more modern setting. Excellent service and friendly staff. Bill FaceTimed us with a wax model and after approval by my wife we had the completed ring in two weeks. Thank you!

William Thomas Jewelers has been my go-to place for years. Our WTJ collection has grown, including…read morecustom wedding bands, pendants, bracelets, and earrings. Bill has created my vision on many pieces and exceeded all expectations. I have recommended WTJ to many friends and family, who have all had the same outstanding experience. Don't be scared off by the word custom. The prices are fair, and you get your personal jewelry team that helps you design your next family heirloom. That is priceless!

Honest/fair pricing. Good people who run the business. Family owned. They will weigh your jewelry…read moreand tell you what it's worth and potentially purchase from you.

My son had an amazing experience here purchasing an engagement ring. Highly recommend!read more

They created my engagement ring and it was beautiful. Was in every six months the first year to…read morehave it checked and cleaned - no issues. After about two year, the center stone fell out and I was told by another jeweler that TWO prongs would have had to fail for this to happen. TDC would not honor this because it. had been 7 months since I had my ring checked. The ring was just a few years old and I worked in an office. I was not hard on my jewelry. I had to purchase another stone (why did I buy it again from them???) to fix. I know things can happen but when you build a ring and I pay for the stones, the least you can do is not have it fall apart. And if it does - stand behind it and make it right. I had to make a claim on my homeowners who nearly dropped us for such a large claim. I sent a letter to the owner and naturally received zero response. Decided to never go back and we took all our spending elsewhere. We moved our business from TDC to Goodman's where we purchased many new pieces over the years. Now we live closer to Oconomowoc and go to a local shop where the jeweler is on site and they do stand behind their work.

So far, so great! Got my engagement ring here and they were nothing but the best. I visited more…read morethan five other diamond shops prior to the diamond center they led me to look for better service. And I found exactly that at the diamond center on the west side of Madison. Tricia helped me find my ring and I bought it the first day I entered that building. I needed the custom ring within 10 days and Tricia got it completed and ready in six. I picked it up and it looked absolutely beautiful. Update: ended up needing it resized. I left Tricia a voicemail and she got me in the next day to drop it off and they had it ready in five days. Again, meeting my sharp deadline! I've been completely satisfied with a diamond center so far!