I went to this clock shop with my broken Ethan Allen triangle clock. The man that runs their shop…read moreknew exactly how to fix the front so it stayed on again! I spent so much money on this clock then they put something on the front that's so cheap and snapped right off! This shop owner had no problem with that! Very good experience, I don't know where people get this man is rude. He he's very nice! I was very happy with my experience.

TLDR; Horrible horrible business practices. Extremely rude. Avoid purchasing their clocks at any…read morecost. All the negative reviews are entirely accurate. You can see my previous review. I absolutely loved this store. I had no idea why everyone was complaining about "rude owners." Now I understand. Let's just put it this way. I've bought three different clocks from this store. Two out of the three broke within four months I'd purchase. The first one that broke, they fixed it no questions asked and did not charge me. This was about seven or eight years ago. That is what prompted me to write such a glowing review. I came back because I wanted a grandfather clock for my new place. Found a nice 6 foot grandfather clock made in 1911 that fit my budget and looked all original. I paid about $1000 for it, which in retrospect was WAY too much. But the gentleman who sold it to me told me he guarantees every one of his clocks for at least one year. I figured it was better buying a clock from a reputable store that I already knew and trusted versus trying to buy another clock on Craigslist or an antique store. Boy what a mistake. One night while I was winding it, the chain completely broke, sending both weights crashing down through the floor of the clock. Now mind you, I'm extremely OCD and very careful with my antiques. I've been collecting antiques since I was 10 years old going to garage sales and I know how to be careful around fragile things. I was winding the clock exactly how the gentleman at the store showed me how to wind it. I took it back to the store and he told me that this happens all of the time. The chains get weak over time and can often break without warning. He assured me that I was doing nothing wrong and stood by his guarantee that he'd warranty the clock for a year. I was ecstatic. Fast forward about two months. I finally get a postcard in the mail saying my clock was ready and that it's cost me $89.68 for the repairs. I was a little confused at first but thought maybe this was an honest mistake. Maybe they forgot it was warranty work - no biggie. After renting another uhaul and driving it to the shop, I saw the clock had been repaired and it was ready to go. He led me to the counter and asked me to pay the $89 for the repair. I reminded him that I bought this clock less than a year ago and was told they would guarantee it. Suddenly his tone changed and I saw his true colors. He told me that "the warranty covers a lot - sometimes $300-400 of work" but that he wasn't going to cover it because the of what I had "done to it" claiming the clock was "abused." He claimed that I had "yanked on the chain too hard" which caused the chain to break. Wow. Wow. Wrong choice of words sir. I had NOT abused the clock. I was very careful when winding it, making sure to follow every single instruction they gave me to ensure the clock would stay in its original condition. I'm very careful with my old things and I spent over a grand on that clock and treasured it. For him to come to me and tell me I abused the clock? But when I assured him I did not abuse the clock, he replied "I've been repairing clocks for 51 years and I know when a clocks been abused. I cautioned him that his store has countless negative reviews online and that he should consider changing his attitude. He simply replied "well I'm already so busy with the business I'm getting so I don't really need any more business." Fine. I came back the next day to talk it over with him once more. Once again, he was rude, patronizing, straight up called me an idiot for not knowing how to wind the clock properly. I asked him why this wasn't explained to me when I bought the clock, he insinuated that I lacked common sense and intelligence. He claimed I "threatened him" and kept talking as if he believed I was going to take him to court. I told him I'd just get my clock repaired over at Brumley's from now on. He bad mouthed that business and seems to think he's a god when it comes to clock repair. He said this is basically a hobby for him and that he doesn't care how he treats customers. I won't be returning ever again. I hope this place rots to the ground. There are FAR better places to get clocks repaired. In terms of purchasing them, buy at your own risk. You may end up with a lemon that has not been cared for while it's been withering away in this dusty old shop. There are other places to get clocks - even if you have to drive to another city. It's worth it to avoid the headache I've been put through.

If you need an older appliance that doesn't have so many confusing bells and whistles, this is the…read moreplace.

Called to see if they could fix a lamp for me and a Vitamix that needed a new rheostat. Person I…read morespoke with was curt, dismissive, unfriendly and unhelpful. If they can't rewire a ballast to a fixture then I'm not sure that you want their "appliance service technicians (that) can fix any of your home appliance or garden equipment problems" working on anything for you.

I recently bought a watch that was a bit too large. This place adjusted it free of charge. I…read moreperused a little while I waited. They also have a good selection of time pieces.

I went in to get a watch battery changed and left just a few minutes later with this adorable retro…read morecat clock as well! What a great local shopping experience.

Very cool vintage shop. Good mix of furniture, typewriters, electric and industrial antiques,…read morerecords, as well as some new makers pieces, like letters sawed out of old books. Things seemed fairly priced, and there was an employee on duty, fixing things, not hounding people. Although I kinda wish he had hounded the older lady who thought it was okay to sit on a couch and have a loud personal speaker phone call for 30 minutes (not related to buying a piece, or anything). For sure worth a stop!

A diamond in the rough! This place is full of unique finds - many of which are hand made or…read morere-purposed. There's also some really unique time pieces that are both functional and decorative. Reasonable pricing, though a tad on the high side, but that's the price you pay for novelty items.

Honest/fair pricing. Good people who run the business. Family owned. They will weigh your jewelry…read moreand tell you what it's worth and potentially purchase from you.

I received the most beautiful diamond engagement ring ever. Kristy helped my fiancé Dave design…read morethe perfect ring. He surprised me with it on a River boat cruise in Laughlin, Nevada. Thank you Kristy and Capital City Coin and Jewelry for your attention to detail and providing me a forever ring

I was in Madison on a business trip and I stopped by Chalmers to get some advice on an engagement…read morering I was designing. Garrett was incredibly helpful and gave me all sorts of great advice and ideas for my design. He is honest and incredibly knowledgeable in the world of jewelry design and gemology. I even got a quote from him out of curiosity and it was very competitive, even including shipping to CA! Sadly, I ended up going with a jeweler that was local to me in CA just for the sake of convenience, but if I lived anywhere near Madison, I would 1000% go with Chalmers.

Fantastic customer service. Victor was kind and helpful. On a business trip and my watch battery…read moredied. Located this shop in Yelp and so glad I did! The jeweler needed a special tool to open my watch but he had it and he fixed it! So thankful- I always need to know what time it is. Thank you Victor and Chalmers Jewelers!

Based on the recommendation of someone we met while listening to jazz one night, we decided to…read moreventure to Planet Bead. It really is an amazing to see such a variety of beads! Wow! The store is super full though and has excess junk in the back that is visible. Great customer service. Keith really knows his beads and can make whatever you request. We ultimately purchased four bracelets and some earrings that ended up costing $150. I'd say that was pretty pricey honestly. I mean the beads were nice, but not like some expensive/rare stones. I understand part of the charge is labor, but not sure I'd say it's worth that price. Not to mention, one of the bracelets broke after only wearing it once so we need to return to have it repaired-which is inconvenient since we live in Chicago. So...good place to visit...proceed with caution in terms of your purchase.

They have EVERYTHING! Reasonably priced too. The owner dude is so cool- really helpful, and had…read moresome great suggestions. Even gave me a few crimper beads to try since the ones I was using weren't "good enough" haha. Will definitely be coming back for all my bead needs!

Complete waste of time. I explained in a very detailed way what I wanted done to my rings, what the…read morematerial was, and why I was unhappy with the previous work. I was told they have the best jeweler around and come on down. Drove two hours to get told they can't help me because the exact details I gave over the phone prevent it. I was also told I should just accept substandard work because it's actually not substandard, it's really good work (it's not). Yet another local jewelry shop who over promises and under delivers.

This is a long time downtown business and the premier jeweler in town. I sold a piece of estate…read morejewelry to them and it was a very easy process. They evaluated the piece and offered a fair price. I was very pleased with the transaction.

Loads of inventory preowned resale clothing housewares and more. A "boutique" area of the store…read moreoffers mid-upscale pricey clothing items. I found an attractive 100% silk blouse by banana republic for $9 - not bad relative to new but a little pricey for resale. Shoes are better deal all prices at $2.99 BOGO the day I visited. Staff are cheerful helpful. Revenue benefits charity. Not busy small lines moved swiftly. I'd come again if in town.

This should be a fire hazard! I'm not claustrophobic but this place will do it to you! The owner…read morealways seems like she would rather be anywhere else! I get anxiety just walking in.