Fixed my player piano! Would recommend. Very reasonable and came on time. Nice man. Gave me an idea…read morefor the extra rolls

Very respectful and informative. He gave me some quotes for repairs after he left, with no pressure…read moreat all to spend more than I was comfortable with. Overall great experience

If you need piano service of any kind, you will never find more expert or professional service than…read moreBob Scheer. I have always trusted Bob for my piano tunings. However, recently he completed a regulation on my 1930's baby grand piano and the results are simply amazing. It plays like a brand new piano. I couldn't be happier with his work.

Have had generator installed and most of installation is complete today except for City inspection…read more The guys were really great. 10's all the way around. they took care to keep me informed and although there were some glitches in scheduling and coordination, the guys were outstanding in every way. Attic installation went well for natural gas lines. Electrical was really top notch. So, Jared, Jacob, Erick, "G", Gerrado, and Cameron deserve a "very well done"!!!! Treat them well! Dr. Ken Bartels Stillwater

I made an appointment for them to p.m. my 45K Generator stood me up on the appointment. No one…read morecalled me. I called them, They said sorry and blamed it on technician and that they did not have parts to do the p.m. on my generator.

Great customer service, fair pricing, and quality work. They kept me updated throughout the repair,…read moreand everything turned out exactly as promised. Highly recommend.

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

I love Edmond music. The whole entire staff is like a big family most recently. I bought a guitar…read morewhere Taylor and Scott helped me and then I brought it in to have Jesse do a heck of a set up on it. It was just amazing. Love this place

Went here cause my mother in law wanted to get my youngest a beginner book on how to play the…read moreukulele. Not to bad of customer service when you first walk in, helped us out right away. Very attentive off the bat and helped my son tune his ukulele. After we asked where the beginners books were they pretty much minded there on business and never really checked on us which I thought was odd. As far as price goes, it's a music shop right off the Main Street so you can expect too pay a good price but not an arm and a leg unless you wanna go big. Overall not a bad place.

I've had good experiences with this business in the past. However, I left my vintage watch here to…read moreget fixed over a year ago and maintained contact with the business over this last summer and fall. As of late, I have not been able to contact them. I've called more times than I can count, emailed, and driven to the shop itself, all to no success. I am at my wits end and frankly would just like my watch back at this point, but I have no way to contact this business as of late. Any information regarding why this is would be happening is appreciated.

Wretched news...downgrading......screwed up the band on a Victorinox because they did not have…read moreauthorized parts but they don't TELL YOU that they are cobbling together parts from other crappy makers...had the watch and fixed, out it on IN the store, it dropped right off........ Tommy Bahama waterproof watch, cracked the crystal while waiting on the Victorinox and what did they do? they certainly didn't get a TB crystal...they ground down the circumference of a crystal that was about a third as thick as the original crystal so the circumference fit then tried to pass it off as good as new..uhh the thickness was for the water pressure dips.......no go no mo

I have had my machine serviced there several times. Theyhave been friendly. Any questions I had…read morethey had answers for them. I don't know where the negative is coming from .

I can not say enough great things about the people at B Sew Inn! I bought a Baby Lock machine from…read morethem a few months ago and absolutely love it! Had a strange issue that Baby Lock customer service had never encountered - even their tech support people were stumped. They suggested taking it back to my retailer, so a quick call to B Sew Inn and they agreed to have their technician look at it today (Friday afternoon!) so I ran over there. By the time I got there, the sales people had discussed my issue, and already pre-diagnosed the problem. They had me up and running in no time at all, and I still have the whole weekend to finish my project, which has a hard deadline of next Tuesday! This kind of product knowledge is the reason to buy from B Sew Inn. They stand behind their products because they KNOW their products. It is never just lip service. People say customer service is dead? Not at B Sew Inn!

We went here to get my wife's watch resized and ended up getting mine done as well since they were…read moreso fast and profesional. The tech was super nice, talkative, but efficient. If you need watch repair, resizing or battery, this is a go-to place in OKC! Pros: Fast service Fair pricing Located in Penn Square Mall (by JC Penney) Great customer service Cons: None

These guys sit at their desk on their phones. They get mad when you asked to touch a six dollar…read morepolishing cloth.