Very professional a. Did great repair job and went over and above what I requested. I recommend…read morethis company whole heartily.

These folks are fantastic. They had our house shingled fast, with excellent attention to detail…read more They are most accommodating, even suggesting a couple of improvements. I'd recommend them in a heartbeat! Cheers, Al Brust

Excellent service and workmanship. Joel was personable and attentive to my needs. A temporary fix…read moreon a precarious perch for a soon to be demolished roof withstood the season's first wind storm with flying colours. I'd recommend this company wholly.

We purchased an old timer back in the winter of 2021. The roof was in such bad condition we almost…read moredidnt qualify for home insurance. Joel an his team were there for us right away and able to put on a new roof to satisfy our insurance company. Fast forward 18 months we undertook a massive home remodel that changed our roof line. We hired a different contractor, provided him with matching roof shingles, the end product was terrible and way overpriced! We called Joel and his team was able to come in within a few days and fix the mess that was made of our roof for a fraction of the price we were paying our other contractor. This company is amazing, they are well priced, offer a professional installation and stand behind their work.

SEE ADDENDUM AT THE BOTTOM FOR SMALL CLAIMS AND OIPC RULING…read more I rarely leave negative reviews, but I feel it's important to share my experience with Cooper Roofing so that others are aware. (See updated addendum at the bottom) Earlier this year, I was the victim of a serious security breach involving Cooper Roofing's email system. As a result, I received fraudulent payment instructions that appeared to come from them. Based on the information available, the breach likely resulted from weak protection measures and inadequate cybersecurity training, although I can't be certain -- Cooper's declined to provide the details I requested to properly assess the situation. The breach went undetected for weeks until I brought it to their attention. Beyond that incident, my experience overall was extremely poor. Despite confusion around the payment instructions, the project manager assured me that work would begin on a specific date, so I moved my wife and small child out of the house in anticipation. But without any warning, no work was ever started. My wife was also treated rudely on the phone when we tried to clarify what had happened with the missing deposit, which added unnecessary stress to an already difficult situation. After the breach, Cooper's remained evasive and never called to offer an apology or explanation for what had happened. In my personal opinion, this company demonstrated a lack of professionalism, poor communication, and a concerning approach to customer service and data security. Based on my experience, I would not recommend them. ADDENDUM: For clarity, the Provincial Court of British Columbia (Small Claims) heard the full evidence on March 11, 2026 and ruled 100% in my favour. The Adjudicator's exact conclusion was: "Because the fraud originated from the Defendant's emails being compromised, the Defendant is responsible to pay the Claimant the amount of the loss." Judgment was awarded for the full $8,435.83 (principal + costs) with immediate payment ordered. The court did not accept the timeline or "warning signs" argument presented by Cooper Roofing. Payment of the remaining balance is still outstanding and enforcement proceedings are now underway. The Office of the Information and Privacy Commissioner also substantiated my complaint, finding that Cooper Roofing failed to implement reasonable security measures, including MFA and employee training."

Needed work done on my roof and found Cooper Roofing recommended by ChatGPT. I called them and was…read moretransferred to the VR receptionist...a different experience. But they took all the information and a representative followed up with a phone call and booked a site visit / assessment for the next day at 09:00. They also sent a follow up email calendar reminder. So was surprised when no one showed up for the appointment. After 10 minutes, I called the representative to see if they were still coming as I had other commitments. No answer. I called Cooper Roofing and the VR receptionist advised that the Project Manager would get back to me shortly. No call. I called back the representative. No answer. I left a VM. No call back. I called back Cooper Roofing. The VR receptionist continued to cycle back to the greeting as they could not find anyone to transfer the call to. Brutal customer service and obviously I would not recommend this roofing company.

Keith came out on short notice and worked on my leaky concrete roof on a Saturday. Very much…read moreappreciated. Very personable and knowledgeable about roofing. I highly recommend this company.

Keith is polite , professional and fast. He came out to the site to provide a quote and opinion.read more

I live in Vancouver and recently had a tree removal crew working in my backyard. Unfortunately one…read moreof the trees didn't fall the way it was supposed to, it came down hard on the roof of my house and caused some serious damage. There was a visible hole, shingles torn off and I was honestly panicking because I had no idea who to call. I started calling around and found First choice roofing. I called and to my surprise Ali answered right away. I explained what happened and how urgent it was, and without hesitation he said he could come out within 1 to 2 hours, and 1 hour later he was at my house. He got on the roof, checked everything out, and explained exactly what needed to be done, no fluff, no pressure, just straightforward advice. What really blew me away was that he fixed everything the same day. No waiting, no back-and-forth, he got it done on the spot, and the quality of the work was top notch. Even better, the price was very reasonable. I was expecting to pay a fortune for an emergency job like that but Ali was honest, fair and transparent from the start. If you're in Vancouver and need roofing work, especially in an unexpected situation I highly recommend First Choice Roofing. Ali really came through for me when I needed help fast.

From the owner: Here at First Choice Roofing we service from lower mainland to Fraser valley and we specialize in…read moreleak calls emergency service calls roof repair roof maintenance and more. please contact us for a free quote today? We can send someone in minutes!

Hello, Just had Joostens re-roof my house yesterday. The…read moreinstall, cleanup and price were all exceptional. These guys have skills, their technique is flawless! I highly recommend Joostens Roofing! B. Rod Ferndale, Wa.

I have used this company many times for my personal home and for clients. They are professional,…read morefast, and do great work. The had my whole house done in 3 days, and that was with a weather delay one of the days. The crew cleaned as they went and there was never a mess. I will continue to use them and recommend them to clients, family and friends. Thank you for your amazing work Joostens!