I have been putting off writing this for quite some time because I genuinely enjoy the care I…read morereceive from the hygienists and the dentist. They are the reason I have continued coming to this practice. I also understand that this office chooses to remain out-of-network with Delta Dental. That means I pay approximately $120 out of pocket for my routine cleanings, receive reimbursement directly from Delta, and then personally bring the insurance check back to the office. While this process is certainly less convenient than visiting an in-network provider where I wouldn't have to pay upfront, it has been my choice to continue my care here because I value the clinical team. Unfortunately, my experiences with the front office staff have become increasingly frustrating and have made me question whether I should continue as a patient. Over the years, my employer has gone through several mergers and acquisitions, which has resulted in my dental insurance changing multiple times. During one visit, the insurance coordinator asked me in front of other patients in the waiting room, "Your coverage is changing again?" That felt unnecessary and embarrassing. Insurance changes are often outside a patient's control, and verifying coverage is part of the administrative process. Another recurring issue is that I am repeatedly reminded--often multiple times during a single visit or phone call--that I need to bring in my Delta reimbursement check and pay my balance. I have been a patient for years and have always paid my bill. I routinely drive 30 minutes to deliver the insurance check once I receive it. Being reminded over and over, often within earshot of other patients, makes me feel as though I am not trusted, despite my consistent payment history. I have also found that whenever I question or seek clarification about insurance information, the front office staff immediately become defensive. Rather than working collaboratively to resolve the issue, I am often reminded of their job title or told they are correct. At this point, the interactions feel dismissive and, frankly, targeted. Whenever I need treatment beyond a routine cleaning, it becomes an exhausting back-and-forth between the office and Delta Dental. Delta tells me the office has submitted something incorrectly, while the office tells me Delta is wrong. As the patient, I am left in the middle trying to sort out issues that should ideally be resolved between the provider and the insurance company. Even something as simple as calling to schedule an appointment results in being reminded two or three times that I will need to pay. Again, I have been a loyal patient for years and have never failed to meet my financial responsibility. These repeated reminders have become unnecessary and make me feel like I am being treated differently than other patients. I wanted to share this feedback because I truly appreciate the excellent care I receive from the hygienists and the dentist. My concern is not with the quality of dental care--it is with how I have repeatedly been treated by the front office. I hope this feedback is taken constructively, as I believe every patient deserves to be treated with professionalism, respect, and discretion. I have made the decision to transfer my care back to Chapel Hill even though it's a significate longer drive.

The care my husband and I have received with Dr D is just a blessing. Everyone is warm and…read morefriendly. We have been going here since Dr D came to Burington and it is like visiting friends when we go in. They always make sure we are ok. My husband has Parkinson's Disease and they always take good care of him.

Excellent doctor and staff. Everyone is very friendly and proud of their work. Couldn't ask for a…read morebetter small practice that treats you well and does outstanding work.

I can't say enough about Dr. Monahan and his staff. They are always friendly and welcoming, and put…read moreme at ease before any dental procedure. Dr. Monahan treats his staff well, respects both the staff and patients, and takes the time to explain things. The office is clean and has some of the most advanced technology I've seen in a dentist office. I highly recommend them and wish I had found them sooner!

My 92-year-old father-in-law recently needed a dental checkup. He is wheelchair-bound and suffers…read morefrom severe hearing loss and other health issues. As you can imagine, a trip to the dentist presents some challenges. Everyone at Touloupas & Touloupas Dentistry, from the receptionists to the hygienest to Dr. Cynthia Touloupas was exemplary in the kindness, patience and care they showed my father-in-law. They have my sincere gratitude.

From the owner: We want to warmly and sincerely welcome you to our dental family. Our goal is to treat every…read morepatient with dignity and respect and develop a relationship that will allow us to help you meet your oral health goals. Our mission simply stated is: Provide each patient with quality dentistry to help you keep all of your teeth in maximum health, comfort, function, and appearance for the rest of your life.

Love this office. I have been coming here for a year now and Dr Wang is so patient and kind. I come…read morein here for my 6 month cleaning and love it. I hear horror stories about Dentist hurting them but not with Dr Ying Wang. I recommend her. The lady at the front who checks patients in is also very kind.

Dr Wang has been my dentist for over a year and I've been very happy with her and her team. I…read moreneglected my teeth badly for several years and after about 7 or 8 appointments, I have a great smile that I am proud of. Awesome office staff keeps all my appointments up to date and looks out for me when it comes to insurance filing. I

It says that it's open 24 seven and it has emergencies I just broke a tooth. It's Friday evening at…read more4:37 and they're not open for the whole weekend and they're open on Monday.

Very friendly staff. The dentist is very caring and kind. He makes you feel like family not just a…read morepatient. Very good at what he does. Never have to wait. They are always on time.

One of the best Tanning Salons I have been to by far. Always clean, beds are top notch and great…read morehours. Highly recommend!!!

this is a awesome place to tan. tried this new tanning bed…read moretoday and it is great. Penny H.

I was sad my hygienist is gone. She had a baby and moved. Today's staff was wonderful and helpful…read more I met Dr Pooja for the first time. Everything was quick and pain free. Plenty of parking out front. There's some construction on the main road but you have two ways to turn in and out so it should not be a problem.

The staff are unprofessional at the front and will ignore you even when standing in front of them,…read morewhile on their phones. We wanted to like the care but decided to take my family of 6 elsewhere.

Thank you to my dentist Dr. Leslie Hargis Fuller for making my smile better & brighter, correcting…read moremy teeth! You are the best!

I can't say enough goods things about this office. I've…read morebeen a patient for over 17 years and it is always a great experience. Today Dr. Val, Amber and Kasey took great care of me fixing a crown and a cleaning. They have a kind and gentle approach to dentistry.

Wendy is a Magnificent master of micro needling. To my surprise, there was no downtime after my RF…read moremicro needling session. I had anticipated having a bright red, sunburnt looking face post-procedure, but immediately after, you could not even tell I had anything done. Having sensitive, acne prone skin my whole life, I was [again] pleasantly surprised by the compliments I received in the weeks afterward. I've never in my life had someone tell me that my skin is "glowing" until after my session with Wendy. Thank you Wendy. I'll be seeing you again soon!

OMG!!! Wendy Way is absolutely the best and absolutely amazing aesthetician ever. She's the most…read morekind hearted person and such a blessing, beautiful soul. She goes above and beyond to help you with your skincare needs. Everything I've had done by Wendy has been fabulous. She knows her stuff!! You will never be disappointed. Go check her out!!! She's the best . I appreciate her and all she does.