Used to be great. Has gone downhill in recent years. Had had…read moretwo vehicles where they kept the custom valve caps. Had two vehicles with leaking tires (not seated or valve issue) after buying new. Had one vehicle after service that had 3 of the 5 lugs on 2 of the wheels completely loose and could have caused a serious accident or damage. Thankfully was found after hearing a grinding sound before any thing really bad happened. Additionally, they tried to upsell services and said things were bad when they weren't. Will not be back and will be advising others to avoid.

I love this place. I've been coming here for close to 40 years. It's like CHEERS; everybody knows…read moreyour name. I always get great service, fair prices, and honest answers. If they tell me that I need to have something done, it's because I need it. Not because they want to charge me. They gave my children's cars top notch service. I never had to worry about safety when they were driving. And personal service. My minor kids could take their cars by for work and Dale, Danny, and their crew knew that I'd come by and pay them later. When my mom and sister were driving through High Point and had car trouble, they called High Point Tire. They helped them get a rental car so that they could continue their trip to the beach, and had their car ready when they returned. Best people ever!

I have two kids who attend High Point University which is 5 hours away from our home. Last year my…read moreson's truck broke down and I looked for automotive places in the High Point area and Three Points Automotive had great reviews. I called them and spoke with Joe who was very helpful. We towed his truck there. We felt they were honest, reasonably priced and they fixed it quickly. A week ago, my daughter's vehicle broke down in the middle of the highway. We had it towed to Three Points Automotive. I spoke to Joe, they quickly diagnosed the problem and fixed it quicker then we expected. I highly recommend Three Points Automotive and we will definitely use them in the future. I appreciate you taking care of both of my kids when we are so far away.

The availability and pricing for the quality of work received was outstanding. They did my brake…read moreservices which is exactly what I asked for at a fraction of the cost of the dealers service center!

I've had my car serviced at many places over the years -- including the dealerships-- and I've…read moreoften walked out feeling pressured into services I didn't plan for. Last year I went in for a simple oil change and ended up with a year-long payment plan for 'required' items. Tires were pushed aside for other things they said were more urgent, and the whole experience felt like a sales pitch, not a service. Oak Hollow has been the complete opposite every single time. I've come here before for inspections, and they've always treated me with respect and clarity. This time, they passed my inspection but also took photos of my tires and explained what would likely come up next year. They printed three tire options without me asking and talked me through each one. What really stood out is that they recommended the lowest price option -- not because it was cheap, but because it made sense for my driving habits and the fact that my car has only reached about 40,000 miles in seven years. They didn't assume anything about me, didn't pressure me, and didn't try to upsell. There's a reason I'm willing to make an appointment and come back the next day, even though other inspection places are closer. Oak Hollow treats people right, and they've earned my loyalty.

Avoid this place like the plague. I have been bringing vehicles here for decades. It used to be…read moregood. The service here is horrendous now. I brought my dad's car in for an inspection a couple of months ago. I was told it needed a new headlamp. No problem. I was then told it would be $400 dollars because they had to remove the whole front end. I declined, took the vehicle home and replaced the head lamp in 7 minutes. I figured I'd give them another shot. I took my aunt's car for an inspection today (I'm actually sitting in the waiting room typing this). I had a 1 o'clock appointment. It's now 2:30 and the car hadn't been brought into the shop yet. I finally went to the desk to cancel the service and magically they were able to take it right back. Why bother having appointments at all if you aren't going to even remotely abide by them? I will be taking all my cars elsewhere from now on. It's a shame whatever happened to this once good business.

I went in for an inspection a few months ago and they fought me because my truck was lifted and…read moredidn't want to use a floor jack to lift my truck because it wasn't worth the $13 the inspection cost. Finally got them to agree to do it and they said it would be about an hour. I said okay can I come back in an hour. They removed me from the list and when I came back in an hour they had me wait an additional 2.5 hours. Not very good communication of expectation there. More recently I dropped off two wheels to get new tires put on. They told me the tires would be delivered at 2:00/3:00 and they would put them on and call me back. I called around 4:45 just to check in as I was busy working and they said they were done. When I asked why they didn't call and let me know there was no answer. I needed these tires to do work of my own. In the two experiences I've had there the customer service and care seems extremely lacking. They may do good service but I won't be the one finding out.

So I sitting here at this business and one of the employees walks out to a customers truck and…read moretakes it upon himself to turn this customers truck off. Yes this truck was loud but he had no right to do that. Come to find out that he had two dogs in there, this is why he left it running. When the customers says something to him about it he becomes very aggressive to him and the other employees start running their mouths to him. Very unprofessional in this business for this. Liberty does not have a lot of places like this to go to but you can bet my family and friends will never spend another dime here. If this had been me the situation would have gone very bad for that employee. They received 1 star because you have to at least give one! This is a zero star review for their behavior to a paying customer.Do not go here for anything.

I'm five years late writing this review but Randy is a great guy was a great auto tech; I said was…read morebecause I no longer have my BMW but he can repair anything with a engine. He was always fair and repairs was always completed on date quoted. No disrespect to dealerships but they're truly overpriced but Randy can & will perform repairs at a 3rd of the cost of a dealership. If he can't repair (which I highly doubt) I'm sure he will inform you beforehand. I miss him as my auto tech; I wish my insurance company hadn't tried to blame him for an incident involving my vehicle that had nothing to do with him or the product he sold me; which was not founded per investigation. Like the other post Randy is amazing and all around great guy, you won't be sorry.

Glenn is the best import mechanic in the triad area. He will ONLY use proper parts and no cheap…read moreknock offs. They are so easy to deal with and far below dealership service prices.

Amazing service on our Mercedes!! Before we called Glen we took it to nearby chain auto stores for…read moreestimates and we had a horrible experience, trying to sell in unneeded things, long wait times, and just untrustworthy. We called Glen in the morning and he took us in immediately and we got our car back that afternoon! Amazing value, awesome work, fast and honest service. We are so glad we found Glen' Import Service and will continue to get our Mercedes serviced here!!

The service here is really great and recently had an oil change, tire, rotation and inspection…read more Thank you again and appreciate your staff for providing excellent services.

Go see the guys at Foster's and avoid the dealership shenanigans. You will save $$$ and get the…read morework done correctly the first time without the typical bait and switch of the dealer. We take our Honda, Toyota, and Mazda here now instead of Flow and Bob King, and have no regrets.

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK