Honestly if I would have read the reviews here before my visit, I probably wouldn't have come…read more.. I had a fantastic visit. Everyone was super friendly, and I didn't wait any longer than I would at any other medical/dental office. The hygienist was nice, however I was a little skeptical as to how someone could be so excited to clean teeth...., kinda funny and awesome at the same time. My exam was done with Dr. Haynes. WOW!!! She was super professional and thorough..I asked lots of questions and she truly seemed concerned and interested in resolving some of my issues. The office manager was nice...she broke down my insurance and scheduled the cleaning/ fillings I needed. Then I saw the reviews. Honestly I was terrified to go back and contemplated canceling my appointments, but my insurance had limited options for offices. I returned, and had my fillings done with Dr. Haynes...let me tell you it was THE MOST PAINLESS injection I've ever had and she was sooo nice and patient with my anxiety. I left the office relieved and SUPER confused about why my visit may have been different than some...,I dunno, maybe they changed staff, or their approach...but for what its worth, I would give these guys a chance!!! Thank you Aspen Dental, Dr. Haynes and the entire team!!! See you in 6 months

This place is a total scam. Read all of the other 1 star reviews and you'll see a common theme:…read moreAspen Dental values taking your money over providing quality dental care. My son is a student at Texas A&M and he was in need of a cleaning because he hasn't been able to get back to our family dentist this summer. He has beautiful perfect teeth (thanks to braces) and has never had so much as a cavity. So I found an office which is in our insurance network and sent him there. He told me they looked at his teeth for 5 minutes and then took him into a private room to do their sales pitch. They told him he has gingivitis and recommended his wisdom teeth be removed. He had the good sense to text his mom who told him to hold off on everything but the cleaning. In the end he spent over 2 hours there and never got the cleaning. Instead, they sold him on a 2 day cleaning process for $175 (that's with insurance) which is $100+ more than what I pay for a routine cleaning with the same insurance. I cannot believe they would take advantage of a college kid like this. Totally unethical. The only upside is that he learned a valuable life lesson: There are some shameless greedy people in the world who will try and take advantage of one's trust and good nature.

I had all 4 wisdom teeth removed and this was the smoothest dental procedure I've ever had. I…read morecannot recommend this place enough. Really appreciate their service and the front desk staff is so nice and helpful too!

My husband saw Dr. Wiley for oral surgery today. He never asks for pain medications anywhere he…read moregoes. He has a pain level of 6. Gum pain is very painful. My husband was told to take Tylenol or Ibuprofen. That is not strong enough. Dr. Wiley should know better and understand gum surgery is painful. I understand the opiod crisis but there is no reason to be cruel. A few codeine is not going to cause him to get addicted. If you need oral surgery and don't want to suffer, I recommend you go elsewhere.

This group of oral surgeons are wonderful. The office was very clean, staff extremely kind, and…read morethey take medical and dental insurance. As a retired dentist myself, I am qualified to give a non biased opinion. Care was outstanding and explanations thorough. This is my go to group if I ever need their services.

I called to make an appointment for a consultation to see if I needed my wisdom tooth pulled out…read more They got me in the same day and my consultation and it was free! What was even better was that they had the next day available for my procedure and I ended up doing all 4. I want to thank the staff and the Dr that took care of me through the phone, at check in and during my visit I felt very welcomed and comfortable! I would recommend anyone having toothache because they will get you in ASAP. Also they take care credit so it was very convenient that they offered this service. Again thank you all

Thorough, Considerate and Professional!…read more Picked Dr. Kramr on the recommendation of my brother-in-law. Both of them trained as dentists in San Antonio at the same time. I called excepting to make an appointment a month out. Luckily, they had a cancellation and were able to see me the same day for a routine cleaning and checkup. Everyone was friendly and professional. If you are looking for a dentist, Dr. Kramr is situated right near campus (actually next to Fritella). I highly recommend Dr. Kramr and his staff.

Great guy; VERY professional, and this is coming from a person traumatized by a dental student when…read moreI was young! I highly recommend this dentist and from a dentophobia, dentist phobia, or dental anxiety fanatic, realize this is pretty high a bar in my eyes. I have not even used anxiety pills the last two times he drilled, which is HUGE for me!

My family and I have used Dr Lasell for the past 25 years. We drive about 70 miles one way. He…read morealways fixes our problems carefully, professionally and makes sure we are not in pain. He's filled cavities and put crowns and bridges on my teeth and I have never had any problems afterwards. We will continue to use him until he retires.

After chipping a tooth, I was able to find them in-network and book a new patient consultation with…read morerelative ease and got into their office on a quick turn around. At 8:30 the day of the appointment the dentist was over an hour late, with no explanation given, and never spent more than five minutes with me as he bounced back and forth to other patients with later appointments. They charged for nitrous on the chipped tooth, which wasn't used, and a second consultation when there was only a single visit. After all of this, the bill was sent to insurance where it was charged in-network and we were notified by insurance that our responsibilities were fulfilled. Fast-forward a year and six days later, I receive a bill in the mail saying that if not paid the balance on my account will go to collections and Robert Lasell's office charged each item as non-network, despite insurance saying otherwise. This week I have placed over a hundred calls to the office, multiple attempts to see them in person during business hours where the door was locked and nobody would answer, and have sent dozens of emails. Through this entire ordeal, their billing manager is unreachable by any of their own staff to discuss these discrepancies or schedule an appointment to meet, and the one lone worker has no understanding of even basic billing. If you've always wanted to see a train-wreck, there is no staff more qualified than Robert Lasell. But as for dentistry, I would rather pay out of pocket anywhere else than to deal with them again.

Best hygienists and dentist in town! They are always on schedule and take care of their patients.read more

They dont do what they say they will do . Ive had nothing…read morebut a run around trying to get my teeth fixed . I can't help im not rich or have good insurance .