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    Brown Jeff S MD

    3.0 (2 reviews)

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    Martin Troy M MD

    Martin Troy M MD

    3.0(2 reviews)
    0.0 mi

    10 days ago: Not sure what's wrong but need to see a doctor. Not a cold. Walk in clinic not going…read moreto do the trick. Just need to see my doctor. Call the nurse and leave very lengthy message. Tell her it's been a few years since I've need an appointment so they will probably need to see me instead of calling anything in. No return call. TWO DAYS LATER... Call again. Leave another long message. NO return call. Hmmm... maybe they are on vacation? THREE DAYS LATER... yes, now realizing. I think I need blood work or something.. I just don't feel right. I call ONCE AGAIN but to the front desk. I have to leave ANOTHER message. I finally get a live voice. YAY... And I'm told they cant make an appointment until I talk to billing. Okayyyyyyyyyyyyyyyy.... Now I am on the phone with billing who tells me that I owe $75 from a bill three years ago. Huh?? Oh yeah... That was the visit you billed me for because you didn't file on the correct insurance, remember? You sent me about 6 bills and EVERY SINGLE TIME I received that bill I called to tell you to BILL THE CORRECT INSURANCE. Well, it's been three years...not worth the argument so I pay the $75 so I can get a damn doctor's appointment. Now mind you, she makes sure to tell me that if I pay this $75, they will get an appointment for me ASAP. And then I say... "so THIS is why the nurse didn't call me back"??? She assures me "OH NO, I asked the nurse...she never got your messages".... Oh REALLY... NEVER RECEIVED THREE DIFFERENT MESSAGES??? Mind you, I am sick. I"m not calling for a wellness check. NOW the front office calls me back to say that I will be treated as a new patient and they have to get infomation from me to SEE IF THE DOCTOR WILL SEE ME. What? To SEE if the doctor will agree to see me? Now I have been a patient for 12 YEARS. I might be considered a new patient for insurance purposes but I'm CLEARLY not a new patient that should have special approval to make an APPOINTMENT? So I WAIT very patiently ..... until the following morning. His NURSE...not the front desk... His NURSE calls me and tells me this........... "Ummm... you were rude to our billing staff yesterday, you no showed on your appointment in 2014 and Dr. Martin isn't accepting new patients. Dr. Martin will no longer see you as a patient." Yes, bitch, I was rude. I had to give you money that I don't owe you after call you for 10 DAYS and get ignored. AND I DONT FEEL WELL!!!!! I think I am now IN FAVOR of socialized medicine. It CANT be any worse than that. Monica Richard from Dr. Troy Martins office and their staff is INCOMPETENT. Oh and her response when i said I was going to let people know about this??? "That's hilarious... tell whoever you want... Dr. Martin needs no new patients... but if it makes you feel better... go right ahead" as she snickered under her breath. So there ya go. I'm "going right ahead".

    Have been seeing Dr. Martin for quiet a number of years and have never been disappointed in his…read moretreatment. Kind and considerate, he's never in a rush to get away from a patient and has no problem with my taking a family member with me. I have mobility issues, so it's hard to get places alone. The staff is worth their weight in gold... I've never heard a hard word spoken from any of them. Whenever a member of my family gets sick, I refer them to Dr. Martin and they've never been disappointed. I have also referred Dr. Martin to my friends, family and business contacts. He's truly one in a million! With any luck at all, I'll be Dr. Martin's patient for the rest of my life. :) Standard of care is VERY high!

    Brown Jeff S MD - familydr - Updated May 2026

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