Gayla is amazing. I'm so happy I found her. I was so tired of being passed around to different…read morewaxers at the box stores. Thank you Gayla

I found Gayla in Yelp and let me tell you. She is the sweetest and explainable and everything went…read moresmoothly and pain free. I liked her immediately and felt comfortable right away. Thank you Gayla.

I have been getting waxed by Vanessa for yearssss & appreciate her professionalism & kindness every…read moresingle time. She's the best in the biz!!

Vanessa is great and she has so much experience. You don't even notice it because of the great…read moreconversation and experience lol

Diva was sweet and catered to my needs would definitely go back again…read more Ask me questions through out and made sure I got what I wanted

Diva is not only the sweetest but she did an amazing job! I got a Brazilian and she was super…read moreclean, fast, and of course it was convenient. Due to covid I haven't been able to go to my usual person, so I was a little nervous about the service. However I trusted fellow yelpers and I wasn't disappointed. Booking was extremely easy, she came in with her mask and all the equipment, did her thing and she makes you feel very comfortable. Also she's very detailed and missed no spots!

I called and got squeezed in! The receptionist at the front desk is always pleasant and…read morepersonalable. I like her a lot. I had gotten service with Taylor? I think she might new but nether the less she made my experience bearable. She was fast but also a perfectionist. I got my under arm and a Brazilian and she did not miss a hair anywhere. She even made sure my underarms were spotless - that says a lot because a lot of techs just get to get you in and out, and fair but not Taylor!!! I highly recommend Taylor. She's not much of a talker but it was fine with me.

I was going to Depil, but wanted to try this place. I have been trying for months to get a walk-in…read moreand to date, nothing. I am a male and I do get manzillians, but this place only has one person that can do a male. Their signage says walk ins welcome, but not if you're a man. The lady who does the men is usually booked up with women, imagine that.

I have never been waxed before but I been wanting to do it for some time and found an ad on social…read moremedia for this place and decided to try it. They offer first-time clients a discount to try our their services. They offer similarr services for both male and female customers. I booked online and it was easy and convenience to set up my appointment. I arrived on time and the receptionist was very nice and professional, they made sure to make me feel relaxed when I mentioned it was my first time getting waxed. They went over a couple of things with me, told me about their specials and introduced me to some other products and services they offered. My waxing specialist was Diamond, she took me to the back where she went to work. Yall, she was so focus and getting every single nook and cranny that the whole thing took no more than 20 minutes. I won't lie to yall, it hurt a LOT!! I never given birth but I feel like this is worse than that haha. I have to place this experience worse then getting a tattoo and I have a few of them. I don't think I wanna go through that pain again but the results are amazing so there's that. There were a couple of spots that were not as painful but there were spots that she missed a spot and went back to get all the hair. She was laser focus on getting all the hair in my bikini area and let me tell yall, I felt as smooth as a baby dolphin haha. I went back to check out and that was it. I saw a few guys in there too going for their appointment so its nice to see guys taking time for some self care. I liked this location, its staff, the pricing was good and the results were amazing. Highly recommend. Overall I would go back but I would mustard up some courage before hand.

Only got one star because I couldn't put a zero . Today I booked online for a 5:30 appointment that…read morethey had available online . I got here early so I was waiting and the girl called and said they apologize so there are no openings today . Why would it say there was openings and there isn't . This is the second time they have done this . A week ago I booked and they couldn't see me then . Poor customer service and won't be recommending them ever again. The girl says if you book with a zone recommendation you go on a waiting list and we may see you or not and it says that on the waiting list. However it doesn't . I'll take my money somewhere else . Won't be referring anyone here . Would love to speak directly to management 7202292235 Angela

Im really disappointed because I normally come here for pedicures and I love getting my pedicures…read morehere but this was my first time getting a gel x manicure and it didn't even last a week. I got my nails done for vacation and on the 3rd day one nail popped off and then a second and the 3D design snagged on my hair and popped off. I was going to ask for a refund but I already know the answer will be "they can't" DO NOT GET GEL X here the quality is NOT worth the price

i made an appointment here for my bridal party mani/pedi and we had the best time! Iris did my…read morenails and she did sooo good! def will be coming here when I need to get my nails done again for any big event.

Mar is excellent at sugaring! I love her and she makes you feel relaxed and comfortable all at the…read moresame time. She has a great personality too I did have the Brazilian done

Mar is always accommodating and friendly. She is very professional, sanitary, quick, and thorough…read more She is the only person I will go to for my sugaring needs!

Oh my gosh, Darinka is AMAZING! I hadn't had a wax in a while, so let's just say she had her work…read morecut out for her (lol ). Even still, she was so caring, gentle, and patient the entire time. She really took her time to make sure everything was done right, and I never once felt rushed or uncomfortable. I'm so glad I called and booked when I did--otherwise, I wouldn't have had the chance to meet such a talented professional and such a genuinely kind person. Highly recommend Darinka if you want great service with a personal touch!

I am extremely disappointed with my experience at Sugaring NYC in Mansfield and feel compelled to…read morewarn others. I have been calling since October to cancel my membership due to constant turnover of sugarists and lack of consistency in care. Every time I called, I was told a manager would call me back. That call never came ,not once. This went on for weeks, despite repeated attempts to speak directly with the manager, Jee. During this time, my card continued to be charged $55 for November, and December even though I clearly expressed my intent to cancel and had not returned since my last appointment in October. I also explicitly asked for my card to be removed from file, yet it continued to be charged anyway. When I finally received any response, the manager made assumptions without ever speaking to me directly and only refunded one month ($55) without calling to discuss the situation, her lack of follow-up, or the repeated unauthorized charges. I am still owed refunds for the remaining November that was charged while my cancellation requests were being ignored. Throughout this entire process, communication was handled (when it happened at all) through text messages from an unreachable number, which is extremely unprofessional especially when dealing with billing disputes and unhappy clients. There has been zero live communication from Jee despite multiple complaints, including my most recent one on 12/28, after my card was charged again on 12/25. It took two months to finally receive a cancellation form which raises the question: why wasn't this provided in October when I first started calling to discuss my concerns of turn over and not wanting to continue with my membership. Additionally, I lost three different sugarists during my membership, leaving me without a consistent provider. While the sugarists themselves were kind and professional, the management is not. No client should have to chase a business for months just to cancel a membership or stop charges. Because my concerns were ignored, I had to contact Wells Fargo to report the establishment and stop further charges. This practice feels extremely shady and unprofessional. I will not return and have reported this issue. I am also escalating this to corporate. I strongly advise others to be cautious if you have an issue or want to cancel, expect delays, ignored calls, text-only communication, and continued charges. Very disappointing experience

She is amazing! She is gentle and quick! I first started getting Brazilians last year and stopped…read moreafter my old waxed was always booked so after looking and looking I found Keysha and her availability is always on point and got waxed as soon as I could! I had about months worth of growth and it went quick! I was in and out faster than you can say "Okay I'm ready" lol. Definitely book with her if you are looking for a hood wax!

I love her!!! Extremely comfortable, educated on her craft, and takes time to make sure you are…read moretaken care of!!!! My girl will getcha RIGHT!!

I was pleased with Heather she was amazing. She walked me through the whole Brazilian wax session…read more Nothing like the movies. My opinion it just felt like pulling a band aid off. I will definitely be back. I also had my underarms waxed as well by someone else. She was good as well. Definitely will be back to see Heather !!!!

Sad... Turned away *twice* from this business 30 minutes before closing.. once because "they had…read morealready cleaned".. then because I was a walk-in (although they advertise w/i welcome)... time to find a business that appreciates new customers !