If I could give Wood Vitalize a thousand stars, I would…read more They are, without question, the highlight of my very difficult move. Adam was not only responsive and responsible, he was so friendly and generous with his time and expertise. That is as rare as they come in in the zone of contracting. Most of all, the work his team did is superb. They took my dark parquet floors with 40 years of built up wax and polish to a fresh and sexy natural blonde vision to behold. They miraculously got out every deep scratch and scar in the old finish in areas where the floor looked hopeless. I kid you not, all the other contractors in the building marveled at his work because they knew what this floor looked like before it was sanded. The sandless work was immaculate. I came here the night they finished sanding and did not see any dust of any kind. We had almost no time at all and Adam made it work in 2 days before we moved in, including drying of the protective coating. The pricing was extremely fair and I am so grateful for everything he did in a stressful situation.

Adam and his team did a fantastic job on sanding and refinishing my wood floor. Adam was very…read moreefficient and he completed the entire project (over 1000 sq. feet) within 3 days. He removed all the nicks and scratches and made the floor look so smooth. Adam is very friendly and he communicates well with his customer . I'd highly recommend him for any wood floor project.

Solid work, clean and responsive. Original poly had issues (likely from producer), but they were…read moreresponsive and addressed all issues. That's all you can really ask of a company!

NYC Floor Pro is as good as it gets. In 2017, I had them remove old hardwood floors in my prewar…read morecoop (only in living room, foyer, and hallways), they added soundproofing, leveled the floors (as much as they could) using plywood and topped off with prefinished red oak floors. Back then I decided not to do my bedroom or my kitchen but soon came to regret it. I recently decided my bedroom floors needed to be brought up to the same standard as the rest of my apartment. I was also sick of the ugly tile floors in my kitchen. Fast forward to a week ago when John's crew worked magic to upgrade the rest of my apartment floors (see pics attached). They did the same process I described above for my bedroom and added vinyl flooring to my kitchen. I highly recommend NYC Floor Pro and of all the contractors I've used during my current renovation, I was super pleased with the professionalism all around from dealing with John to working with his crew. I greatly appreciated how considerate and pleasant the crew was and appreciated how well they cleaned up after themselves (since I had painters coming in the next day). John was also super helpful in getting me all the documents I needed to submit a comprehensive alteration agreement that was approved quickly. Don't hesitate to go with these guys as I can attest my old floors (installed in 2017) still look brand new and everyone still compliments them.

The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

I truly appreciate all your time, effort, and support during this process…read more Professionalism and communication 10/10. Thank you again!

I've now used Wood Flooring Masters for two different homes, one in NYC and one in CT and I can't…read morespeak highly enough. The value for the price is best in class and the crews are incredibly hard working. They moved quickly, deliberately and handled anything unexpected (which is always a fair amount when you're dealing with houses that are centuries old) with ease. Highly recommend for anyone who is looking to bring new life back to their old floors, and refinishing original hardwoods is almost always a better option for a million reasons than installing new.

Highly recommend! I came across Buono flooring on yelp while searching for someone to install…read morehardwood floors I bought. Lou from Buono got in touch with me very quickly after reaching out for a free estimate (2-3 hours). He was able to give me quote over the phone once I sent over pictures and square footage. Very affordable pricing I must add! I was told the job would be completed in 2 days and they were able to finish in just one day! Workers were professional and quick. I will be recommending this business to anyone who needs floors installed or refinished.

I can't say enough about Buono's…read more I had heard good things about the company from other folks in my building, as well as on Yelp, and from the first moment I requested a quote through Yelp, Lou Buono was responsive, courteous, and an actual pleasure to communicate with. If you've worked with a lot of folks in the trades, this is very much the exception to the rule, and as such I was pleasantly surprised. Lou quickly got back to me with a very reasonable quote, and once we agreed on the details and a date, we were off and running. We had some damage and discoloration on our white oak floors, and we wanted to sand and refinish them. Lou was helpful as we got together the paperwork my building required to get it done. On the agreed upon day, his guys showed up on time, and while they weren't the excellent communicators that he is (their English wasn't great), they were conscientious and obviously knew what they were doing. Lou said the work would take 1-2 days, and they were done in just a day. We had a minor hiccup after the fact, but Lou immediately investigated the issue, and handled it well. I'll definitely be going straight to Buono's next time I need any flooring work done.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

Highly recommend this company. Excellent work And…read moreprofessional service. Very good quality workmanship.

Top advice. Kind to novices. Pleasant. No sales pressure. Fair prices. Friendly, considerate,…read more caring staff. Not patronizing to women.

I've been in East Harlem over 20 years and didn't know about this place…read more Walking past today, I decided to pop in for some sandpaper. I was warmly greeted and helped with what I needed promptly. Thank you Jason!

I was very surprised to see their store on 123rd Street goneI really just stood there in disbelief…read more And then I said I know they must have relocated nearby. And then I found them such a relief. We need this guy He can be a little rough around the edges but once you know he treats every one that way it's fine. They offer a good product at a good price

When I walked in to the store , Dennis (who helped me) was experienced and knowledgeable- thank you…read moreDennis ... I'm loving my new floor. Thank you guys A++++ on installation. Take a look at the before and after photos

New York Flooring was recommended by my building to replace water damaged apartment flooring and…read moredid a great job. They came for an estimate super fast & took on the job on short notice. Given my time crunch, I didn't go through what is probably the "typical process" of showrooming etc. with the contractor, so my contact Sean walked me through my options via phone/text while I checked out options independently. He was able to explain the various product specifications and logistical plan, and always called me back to address my questions. I was given a quote that included a range of LVP pricing options that met my needs. Sean & the flooring installation crew even coordinated & assisted with the challenge of wrapping and moving my furniture around throughout the project-- jigsaw puzzle style to accommodate the limited working space, which was a huge relief! During demolition, some unforeseen findings from the original flooring caused a slight delay in the originally discussed timeline, but Sean was very responsive to my concerns. I appreciated the team's transparency, and the immense care the crew took to minimize any disturbance to the workspace, my belongings & neighbors. They cleaned up so well after each work day. This experience was night and day from prior contractors I've had to deal with. Def recommend these guys!

Sean and his crew are fabulous. Great communication and responsiveness. Sean is extremely…read moreknowledgeable about hardwood floors and fixed a complicated repair for me. His workers are extremely skilled, knowledgable and friendly. They are neat workers, diligent and meticulous about their work--like old world craftsmen. The protected the apartment really well and there was far less dust than I would have imagined. Very happy with Sean and his crew. Highly recommend.

Phenomenal flooring company. They not only have great prices but excellent customer service. My…read morefloors were done as fast as possible and matches the quality.

So thankful to have met Mike Flynn who not only helped us select a perfect grey flooring for our…read moreManhattan apartment but was on hand and ready to help with issues afterwards. He let us know that our flooring came with a lifetime warranty. Great service from Mike, who has a wealth of knowledge and expertise that he is happy to share. Fast forward 2 years later, I asked Mike for advice on flooring for an upstate home. Would have loved to go through Eastside Floor Supplies but it wasn't possible cos of the distance. Mike was immediately responsive and exchanged several emails providing solutions. I cannot recommend Eastside Floor Supplies enough, they are amazing thanks to the Mike who truly goes out of the way to help!