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    Bros & Bins Solutions

    5.0 (1 review)

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    Services - Bros & Bins Solutions

    Appliance disposal

    Electronic disposal

    Furniture disposal

    5 More Services

    Junk pickup

    Landscaping waste disposal

    Recycling disposal

    Storm debris disposal

    Trash disposal

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    2 years ago

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    Blessing Business - Scratch, tear, and stain of couches

    Blessing Business

    (4 reviews)

    Updated review: I am saddened that I even have to post an…read moreupdate for this company: Our first experience was so good, and I thought Aaron and his company were trustworthy. However, upon arrival and unpacking our moving truck (after a 5-day moving halfway across the country ordeal,) we saw that there was damage to some of our things. Our couches were scratched up and stained, with fraying and tearing in some places. My husband's one-of-a-kind woodworking bench (handmade by a disabled veteran in DFW specifically for him) had a huge gash on the top from the movers piling things on it. (Even though we asked them not to.) After turning on our TV, we also noticed there was a vertical line in it. We had Samsung come out the following week, and they told us it was damaged from the move. We immediately reported the issues with the couch and woodworking bench to Aaron and sent him pictures of the damage. At first, he tried to skirt his responsibility, but after relaying the information to him again, he said he would file with his insurance. That was December 19th. When we confirmed that the damage to the TV was a result of the move and not a technical issue, we also reported that to him and sent him the technician's report. We have repeatedly asked him about the claim, and he either doesn't answer us or says he "filed with the insurance" and we "should hear from them soon." At the time of this posting, it is January 29th. We have contacted him repeatedly throughout the weeks while also giving him ample time to respond. My husband once again texted him this past Friday, and he STILL hasn't responded. I apologize in advance to anyone who read my review and used this business beforehand. Like I said, I am saddened that it has come to this. We will likely have to file a claim in small claims court, and we are looking into other avenues to have his poor business practices reported so no one else is left holding the bag like us. If he ever does decide to do what is right and have his insurance cover the damages, I will update the review. As of right now, we're out the money we paid for the movers and the money it will cost us for the repairs ourselves. I definitely do NOT recommend this business anymore.

    Very good experience. These guys were so flexible and helpful at a time that was really difficult…read morefor me. I was able to get set up and sleeping my own bed after a few hours. I would definitely use again.

    College Hunks Hauling Junk & Moving - Dallas Carrollton

    College Hunks Hauling Junk & Moving - Dallas Carrollton

    (63 reviews)

    Everything from start to finish went terrible. (1) I scheduled an in person quote and no one showed…read moreup. The guy that was supposed to come called towards the end of our 2 hour window and told me to record and submit a video which he promised to get me an accurate quote from. I initially requested a quote to pack, move and unpack. The quote was too high ($6k-$8k). I then requested what it would be to just pack and move ($4k-$5.5k). I accepted that lower quote, which the guy on the phone said was "conservative" and that he would rather over quote and finish lower than the reverse, which turned out to be a complete SCAM. The pack and move job ended up being at the upper end of the quote to pack, move and unpack (we ended around $7.9k BEFORE tip) and the crew only partially packed and partially moved what the were supposed to with my friends and family working harder than anyone on there team and WITHOUT the unpacking service. (2) The crew was super slow and inefficient. I had multiple friends having to help throughout the entire move-- moving at a much faster pace than your crew. The hired crew from College Hunks wasted time and supplies, equaling a waste of my money, by bubble wrapping nearly everything including multiple plastic items. They also unwrapped an item I deliberately wrapped myself to use a blanket to wrap items that were not even breakable. The item I wrapped had about 30 designed bags in it which have not had the time to take inventory of since the move. (3) The I told 2 members of the crew, including the team lead, Willie, that I needed the air fryer moved. $600 Air fryer was left behind. (4) Washer and dryer were included in the quote. On move day Willie said usually they are not allowed to reconnect items attached to water lines but like in the army "don't ask don't tell" and that he would "take care of us if we took care of them." My boyfriend tipped Willie $1000 the first day and $2000 the second day to distribute to the crew (hope the rest of the guys got their money but doubt it). I think Willie was well taken care of but he did not even bring the washer and dryer to the new place. (5) When they arrived at the new place they were irritated that there was another move going on. I immediately contacted management and asked them to hold the elevator for my move and reroute the other movers to another elevator, which they did immediately. My boyfriend was still running boxes and items up and down 3 flights of stairs to compensate for their inefficiency. (6) I complained about my experience when I got a call from the company on moving day. The guy I spoke to on the phone said was apologetic, said he would speak to his manager to get me a return of some of my funds but I had to pay the full amount to get the crew out of my house. I called back twice to follow up and nothing. Very disappointing experience at a very stressful time. DO NOT RECOMMEND!

    I would give -100 stars if I could. I had a rep come out to price my move a few months before my…read moremove date of May 31st. I was quoted $550 for the move and I put down a $99 deposit. On the day of my move, I had everything packed and boxed up securely, had tape and plastic covers available for my mattress and 6 month old sofa, and my move was less than 2 miles away. It was a ground floor single family home to a ground floor apartment. I asked several times for the movers to remove the backrests off the sofa (it's one that has electronic controls to raise or lower the headrest, backrest and footrest). They refused, stating "We got this.". At the new place, they unloaded my items and I saw how they struggled to get the sofa in through the door. After it was placed, I saw several rips and tears in the fabric on the corners and pointed it out. The moving guy acknowledge the damage and took photos. When it came time to pay, to my shock I was charged over $1,100, plus money for them using their tape and materials. The rep on the phone removed $15 but insisted I pay the rest. I asked the moving guy if this happened a lot and he admitted it happened ALL THE TIME. Bait and switch. Over the next 48 hours I found extensive damage to my items, including a shattered computer monitor, shattered printer glass, additional tears in my sofa due to negligence, dings in my sofa side tables, broken glasswear and art. All I can think is that they were dropping boxes off the back of the truck to go faster. I filed a claim, but was told that all I would get is a refund for $159 which is .60 per lb of moved weight. That didn't even cover my printer, and they would do nothing about the fact I was quoted one price and charged double. I made complaints with the corporate office but was told all they could do is forward my complaint to the Operations Manager of the franchise. 10 days later I finally received a call from him (Devonte Smith), and he admitted his rep had misquoted me and took responsibility and agreed to refund an additional $250 within 3 - 5 days. I wasn't happy but agreed to this. As of today, 6 weeks later, I have not received that additional refund. Multiple emails to both the accounting manager and Operations Manager have resulted in no response, completely ignoring me. Phone calls are impossible because the voicemail isn't set up. I have contacted the corporate office multiple times only to be told they can't do anything. I have filed a complaint with the Better Business Bureau, the Attorney General of Texas and now leaving this review so that no one has to go through this. There are better and more responsible movers out there that have integrity and customer service, and this company has absolutely none. Please beware of them at all costs.

    Bros & Bins Solutions - junkremovalandhauling - Updated May 2026

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