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Brooten, MN

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Brooten

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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Proven Auto Parts - The Highest Quality Recycled Auto Parts Online!!!!

Proven Auto Parts

(5 reviews)

I recently discovered a crack in my wheel rim. Shopping online for a replacement, I came across…read moreProven Auto Parts of Rockville, MN. Having the rim I needed, I ordered one from them. The day I received it, I took it to a very reputable tire store to have them mount the tire on the rim and place it on the car. Lo and behold, the rim was unusable because it was severely bent. I called Proven and spoke to Travis. I asked him if they are in the habit of selling unusable and defective products. He didn't appreciate that question. He said they will send a replacement rim, which I agreed to. Upon receiving the second rim, I took it to the same tire store. After mounting the tire and placing it on the machine, they told me that the second rim is also bent and unusable. In the middle of winter in Buffalo, I am now forced to ride on a donut because of Proven Auto Part's practice of selling defective products. Calling Travis back once again, I was given attitude and lip service. He even alleged that the tire store just wants to sell me a new rim. The tire store doesn't sell rims. Travis told me that there isn't a rim in the world that is completely balanced, that the tire store needs to put balancers in the tire. The guys at the tire store laughed at that suggestion. I now have the cost of the rim, two trips to the tire store, three hours of my time, and the costs of mounting and dismounting the tire from the rim on two separate occasions from the tire store, and I still don't have a usable rim. I wouldn't order a lug not from these people ever again. Rude, condescending, awful products. Beware.

My boyfriend has ordered a driver side door for my Ford F-250 from this place a month ago and we…read morehave yet to receive it.....the tracking number that was given to us can't be found anywhere in anyones sites.... I have tried going online to their website to put in the order number and no where on there is a place to do that....this is getting really irritating due to that I'm stuck driving around with no door.....I'm starting to think we got ripped off.....we have tried contacting whoever is in charge and left messages and have yet to hear back except for the email we got with what seems to be a bogus tracking number.....I would shop somewhere else where they actually do everything they can to make the customers feel important and this is not the place.......

Brooten - autopartssupplies - Updated October 2026

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