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    Brookwood at Islip

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    Bay Shore Manor Apartments

    Bay Shore Manor Apartments

    (9 reviews)

    Filthy apt building and horrible superintendent This…read morebuilding should be condemned and the superintendent Elvis is a horrible, no talent repairman. He never answers or returns calls, has no idea how to fix ANYTHING in the building and gives you a hard time when you finally get a hold of him. The plumbing and heating system is out of date and not working, the average temp in my apt last winter is 62-64 degrees all winter. The building managers never get back to you about this and ignore the tenants pleas for help. The worst apt I’ve lived in all my life. DO NOT RENT AN APARTMENT FROM THESE SLUM LORDS!!

    I'm writing a review to make other prospective renters aware of what a nightmare dealing with their…read morecorporate office has been. I viewed the properties, which in it's self, was difficult to even schedule an appointment. Once I got to the property, I had to call corporate once again since the super was not there at the scheduled tour time (no big deal, he was by himself). Liked the property, the surrounding areas seemed pretty sketchy and locals complained about beggars outside of the complex (Bay Shore Manor). When I submitted my application - the 2 br apartment I toured had been on craigslist for quite some time AND had also undergone a price reduction. Not to mention, when we submitted the paperwork on Monday, they wanted us to move-in on the following Monday (Sept 1st) which was also Labor Day Weekend - and they REFUSED to budge on this. Even when the super told me himself, that the apartment wouldn't be ready until September 15th. Whatever, we were willing to work with it since we were mostly packed anyway and were lucky enough to find a moving company with TUESDAY the SECOND availability since their offices were going to be closed on MONDAY the FIRST due to the holiday. Not to mention we would have had to taken off from work to do this. After playing telephone for a few days the Bay Shore Manor informs us that they would like a 5 MONTH SECURITY deposit from us in order to move in... 5 MONTHS!!!!!! I make WELL OVER the rent x 40. Submitted my taxes, w2 forms, employment letter, pay stubs for an entire month, landlord reference letter, etc. They STILL wont budge on wanting 5 months security OR on the move-in date (which is now 4 days away). We offered 2mo security, 1 mo rent and a 2 year lease signing due to the inconvenience they've put us at and the manager still refuses to speak with me. I've we've been communicating with Nicky and CONTINUOUSLY request to speak with the manager myself. She only works until 2pm, and even when you call BenArt Properties' main line - the representative refuses to let you speak with a manager and ALL applicants must go through Nicky - even when she has such early hours. BenArt has extremely poor customer service. While we were willing to negotiate security deposit terms, they refused to even respond to us in a timely manner. Good luck speaking with a manger when you are a tenant of theirs! Now I understand all of the horrid reviews of people waiting MONTHS to get their security deposit back after moving out!!!! Don't fall into this trap!!!

    Brookwood at Islip - apartments - Updated May 2026

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