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    Brooke's Innovative Services

    3.0 (2 reviews)
    Closed Closed

    Services - Brooke's Innovative Services

    Group fitness

    Therapeutic massage

    Virtual fitness classes

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    11 years ago

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    Club Pilates

    Club Pilates

    (4 reviews)

    Fees! Fees! Fees! If you dare make a mistake you will get a fee! $20 No Show fee. $15 Cancellation…read morefee. I showed up on time to a 4:30pm class, forgot my special Pilates socks, and I'm told by Megan at the front desk, I will be charged a $20 No Show fee, even though I'm present. I had to buy a pair of socks for $16 or go home to get them. I did, and now I'm 10 min late, and Megan at the front says she can't let me in the class, if you are more than 5 min late. Unbelievable! I appreciate Pilates and it's been a long horrific road healing a leg break, but if your life is not exactly the same, with the exact same schedule, no changes w family or something happens that's different in your schedule, you will make a mistake and stack up fees. You have to buy the $199 unlimited pass or you won't get into classes. So it's $199+ fees, so it's actually quite expensive. Club Pilates is all about business & getting sign ups, and charging fees, versus a focus on health and wellness of people. Megan was nasty and being present should not invoke a $20 No Show fee. Instructors have been moved around and brand new ones have started which have caused minor injuries, like strains, since they don't explain or provide detailed instructions or alternative movements or work an area or muscle too hard. Best instructors like Morgan, Cheryl, Kylie, Shelly, are rarely there. I'm letting the owner know, this business model sucks!! It's not flexible and humans do make mistakes. Update: I asked to speak with management, at the club and by email, and instead they communicated by suddenly cancelling my membership & 2 weeks of bookings by text! Without a conversation! I asked for a refund as I no longer have access to classes I paid for, and they did not provide one. Do not support this greedy owner!

    Joined Dec 31 and am super impressed so far! Teachers are great and studio is amazing.read more

    Brooke's Innovative Services - massage_therapy - Updated May 2026

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