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    Broken Arrow Endodontics

    4.2 (10 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    Review Highlights - Broken Arrow Endodontics

    Dr Strand and his assistant, Paige were excellent in providing the care that I needed.

    Mentioned in 5 reviews

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    Endodontic Specialists of North East Oklahoma

    Endodontic Specialists of North East Oklahoma

    1.9(12 reviews)
    4.0 miSouth Tulsa

    I was referred to Endodontic Specialists of Oklahoma in November 2025 for what was supposed to be a…read moreroot canal consultation. My appointment was scheduled for 7:15 a.m., but the experience started poorly from the moment I arrived. There was no visible signage anywhere in the office complex, and with their phone lines turned off that early in the morning, finding the right location was stressful and confusing. The office policy said I could lose my appointment if I wasn't checked in within 15 minutes, which only added to my anxiety. I found the correct door just a minute late, already overwhelmed before the appointment even began.Once inside, the first thing they did was take an expensive CT scan before I even met the doctor or discussed whether it was necessary. After answering dental history questions and completing a regular scan, I finally met with Dr. Tucker. Within just a few minutes, he said, "Oh, you don't need a root canal," but wanted to confirm. He performed a few quick sensitivity tests--using water, air, and a dental probe--and then spent quite a bit of time chatting and joking. While a friendly bedside manner is usually appreciated, in this case it made the appointment drag on much longer than needed. It felt like he was talking in circles when all I wanted was a clear answer.To his credit, Dr. Tucker did explain the situation well and helped me understand why my tooth could heal on its own without the procedure. However, the CT scan turned out to be unnecessary, which was frustrating since I had to still pay $200 for this scan when I left the office. Despite confirming no treatment was needed, the office later billed me an additional $65 for the visit. This billing is standard office policy, yet despite paying my balance at the time of service to avoid a later bill, they still demanded payment again after my insurance refused to cover it.Considering I left with no procedure and no real treatment--just confirmation that my tooth would heal naturally--I left feeling taken advantage of. It seemed like the focus was more on using costly equipment and billing every possible item rather than on patient care.Beware: if you're referred here for a root canal, make sure you ask about all potential charges upfront. This office appears far more concerned with paying for their high-tech equipment than with being transparent or considerate toward patients.

    I called and spoke with a lady there last week who stated they take my insurance and could get me…read morein on a referral sooner than the other Endo I was originally referred to. After my dentist sent the referral they called me and booked my appointment for the next morning. I received a text stating my copay would be approximately $200. When I got there this morning, I asked what the copay was for and the man at the front desk said for the 3D scan and it is usually not covered by insurance companies, also all the Dr.'s require it. That immediately did not sit well with me as they already have my X-rays from my dentist and they did not even check to see if it was covered by my insurance company. I looked it up and my insurance states if it is medically necessary then it would be covered. My question is what did we do before this technology was available? Are Endo's today incompetent and cannot do a simple retreat of a root canal without a 3D scan or is it just a way for them to make extra money? Either way, the man at the desk stated that they will bill my insurance and if they pay it then they would refund me, which is completely backwards in the way of doing business. At my dentist, they bill insurance and if insurance does not cover it then they send me a bill and I pay them, easy and doesn't seem like a scam. So after debating for a few minutes with the man at the front desk, he stated if you don't want to be seen then you don't have to be, which was rude and about to get him knocked out. I asked to speak to the Dr. about it and he told me that they have already discussed as this comes up a lot with patients, (well then guess what dumb dumb, it is clearly an issue and you should re-think your "policies"), basically refusing to get the Endo, so I can speak with them. I asked him how much the retreat was going to be and he stated, "Well, if we are having this much trouble already then I think it is best if we just part ways", which tells me that I guess they have so much business, they don't need me even though I am the one who had to request my dentist to refer me. Now i see why my dentist does not refer to these people, you would almost think they were hurting for business though as no other dentist or Endo I have ever been to requires payment upfront without even checking on the insurance, to verify what is and is not covered. Extremely unprofessional in every way and I did not even get to see the Endo but based on the reviews, that is probably best because any dentist that is unprofessional with me will need to have some dental surgery themselves. I would say this business is very unprofessional and probably overcharges since they wouldn't even explain what a re-treat would cost me.

    Berkshire Dental Group

    Berkshire Dental Group

    3.0(11 reviews)
    0.7 mi

    The quality of the dentistry work here is fine. There was just a weird experience that happened at…read morethis place that made me not say anything but switch dentists, I went and scheduled my first visit as an adult after not going for many years as a teenager, ended up needing some cavities filled. I had quite a few I think, and I started wincing in pain, but that man did not seem to care, he didn't ask if I was okay or comfortable or if I needed more numbing, it was many years ago so I can't recall exactly what he said, but it was something along the lines of like, do you want this done or not? Bro I swear I was letting him do it, it was just also really dismissive and a little rude. I recommend Glisten dental. It's all women and the lady dentist is really sweet and cares about your comfort level. Super kind people. Never had any issues and I've had similar work done there.

    If I could give them a zero star I definitely would! My appointment was at 11:10a and I was in the…read morelobby checked in at 11:12a and sat and waited in the lobby for at least 8 mins before the dental hygienist came in and stated "you're late, your appointment was at 11:10a and I don't have time to clean your teeth. I can take a look in your mouth but I don't to cut into my lunch time and it shows that you haven't gotten cleaned since February. And your note says you've been late previously" I've never in my life received these type of poor customer service! Literally checked in at 11:12a and I being told this! The worst part is the other two staff sad there and said nothing! Including the one that checked me in. I have been coming to this practice with my family for many years and I will never step foot in here!

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    Broken Arrow Endodontics - endodontists - Updated August 2026

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