Had a great time at the lake. Very easy to reserve the kayaks. We were running late in the morning,…read moreand it wasn't a problem. They were very accommodating. If you're looking to kayak on a pristine lake when visiting the Finger Lakes, this is the place!

I've been here twice so far and both times we had a good experience. The first time was just my…read moreboyfriend and I. We enjoyed it so much we came back the next week with our kids. They were able to accommodate our large family of 7 with no problem. The staff is extremely friendly. The rental price is very fair, the lake is beautiful and relaxing. It's perfect for kids (or beginners) who are learning to use a kayak.

Went here last year and rented kayaks with some friends for my boyfriend's birthday and had a great…read moretime. Guy was rude but whatever. Called today to see if we could do it again this year and the guy said they were closed for the season. I said "oh but I thought you were open this time last year?" And this guy said "I said THIS season, not LAST season" in the snottiest tone of voice. Incredibly rude and unprofessional. We'll spend our money elsewhere from now on (:

This is the worst canoe and kayak rental I have dealt with. I showed up at 2pm on a Friday…read moreafternoon and was denied service. This was because the owner " had plans " and " didn't feel like it". He refused us service and was very rude in the process. Proceeded to tell us that we were dumb for wanting to take the kayaks fishing because there was a 30% chance of rain. I asked Ron about his store hours because he was supposed to be open from 8am-6pm. He then said that he doesn't care what his hours are. VERY UNPROFESSIONAL! As an avid kayaker I would never try and use this service again.

I visited here recently and even though the main waterfall was closed due to falling rocks, it was…read morestill 100% worth the trip. We were able to see the medium and smaller waterfalls and I was blown away by how beautiful it was. There are incredible views everywhere you turn with tons of photo spots and scenic overlooks. The trails are really well maintained and were a good easy hike. I also love how much there is to do here beyond just hiking. There are biking trails, horseback riding, and even skiing in the winter. It feels like a park you could come back to in every season and have a completely different experience. There is also a welcome center with a small gift shop and a nature center. You could easily spend a whole day here. I loved it!

If you haven't been to Letchworth State, fix that. It feels like it's out in the middle of nowhere,…read morebut it is worth the drive no matter where you are coming from. This park is great in every season, and we are lucky to have it here. Most people show up for the waterfalls and the views of the gorge. They deserve the hype. The scenery alone is worth the price of admission and a solid chunk of your day. If you stop there, you are missing out. Dig deeper. Come in the winter and see the ice volcano. It feels like something too cool for WNY. Stop by during the hot air balloon festival in the summer and watch the sky fill with color over the gorge. Get off the rim trail and explore the trails that go through the woods. Make time for the less populated side of the park. Fewer people, more natural trails, and no admission fee. It has a completely different vibe and is perfect if you want something a little more peaceful.

2 adults and 3 kids using SUPs- the boards were overreractive and difficult to maneuver in the…read morecanal. When we returned, there were no staff around for guidance or to remove the boards. No directions on taking them out before we went in, either. Pulled up all the equipment, found out the boards were the way they were because only 1 had a rudder- the rest were broken! Then I double checked my life jacket pocket and found a used mask. So clearly...sanitizing isn't a priority. Overall- no guidance, broken equipment, and unsanitary practices. Paid full price. I even asked the kid at the desk about the boards and he was like "yeah they break off so we ordered some more"- I was trying to explain how that would have been helpful to know because it was so challenging for the kids to maneuver. Then I realized I sounded like a Karen, said good day and I just won't be back.

It's a great place to learn the basics of whitewater kayaking. Safe and easy to get toread more

I had a wonderful experience renting a kayak from Genesee Waterways! Drive directly to the back of…read moreGenesee Valley Park, past the pool and other green spaces, and there's a large sign denoting the booth where you can rent. There was no one in the booth when I arrived - if this happens just take a walk around the building and there is likely someone just tending to the kayaks who will come back around. This is going to be a better deal than some of the other rental options, with 3 hours only setting you back $25. You can paddle to the left and see some of the UofR campus, but paddling to the right will allow you to head down the canal and see a lot more nature and views. The single employee pulls and pushes everyone out to the water, which blew my mind. I will absolutely be coming here again and look forward to many more trips down the river and canal.

This place is awesome! I lived in Rochester for the majority of my life and it's not until I moved…read moreaway did I realize how amazing it would be do kayak on the Erie Canal. So on my most recent visit to Rochester this past summer my cousin and I scoped out various places to rent kayaks. We settled on Genesee Waterways Center. Renting the kayaks was supper easy. We rented them for 2 hours for $25 per person. The rental process was seamless and the woman taking care of us was super friendly and knowledgeable. We kayaked along the Genesee river towards the canal. It was very peaceful and scenic. It was such a fun experience and we can't wait to go again! I'd definitely recommend this place to others. Also be sure to wear sunscreen and bring water on the very hot days.

super great set up for experienced and novices- beautiful location for put in…read more will make this a must with visitors

Family owned business they treat everyone like their family go above and beyond to give you an…read moreexperience you won't . They give you a brief verbal instructions on what to do and then when you get into the water, they have you do a few things before you actually hit the rapids awesome amazing I recommend giving it a try you go once I guarantee you'll go back.

At Christmas there was a deal on Rochester Perks for a buy one, get one experience in Letchworth…read morewith Adventure Calls Outfitters, so I thought it would a great adventure and experience to share with my bonus Dad- and it was! Very memorable for sure!! Nice people, beautiful scenery, and a fun adventure to do with family and/or friends. Had a great time! Would recommend giving it a try!

We had a fantastic whitewater rafting experience with Adventure Calls Outfitters! We did their…read moreGenesee River trip, which runs through the stunning Letchworth State Park. It was the perfect introduction to rafting for my family, who were all first-timers--and now they can't wait to do it again! Just like planning any other river trip, make sure you check the water level before you go. We were fortunate to have high water levels and the rapids were awesome! A special thank you to Harmony and our other guide for keeping us safe and making the trip so enjoyable. Highly recommended for families and beginners looking for a fun outdoor adventure!

The BayCreek Paddling Center has a great location and a large inventory of canoes, kayaks and…read morepaddleboards for rent. My daughter, son-in-law and I got set up with kayaks and headed out to explore the creek. We spent a solid 2 1/2 hours paddling the winding waterway, marveling at the birds, turtles and wildlife in general. Very peaceful and surprisingly scenic experience. The employees were all very nice, professional and helpful.

We had an awesome experience kayaking with bay creek. I would have had no idea these wetlands…read moreexisted if it weren't for them. There are options for canoes, single and double kayaks and paddle boards. Excellent for groups as well. It is first come first serve but there were plenty of kayaks left when we got there around 11 am on a Sunday. The process of getting a kayak and leaving was quick and easy and overall it a good price. Everything is priced per hour and per person. Definitely a fun summer activity you must try

We did a online transaction with Oak Orchard for a tiller to put on a tandem kayak. I liked that…read morethey did not assume I knew exactly what I was doing and they asked some pertinent questions to make sure I got the right thing for my boat. It is now on and working well.

Great company, wonderful people, tons of specialty products for the canoeist and kayaker. What a…read morerare find.