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Brock Norton Insurance

5.0 (1 review)
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14 years ago

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AAA Herndon- Insurance/Membership Only

AAA Herndon- Insurance/Membership Only

(2 reviews)

Called to explain my situation and asked if I needed to come into the office. Was assured that they…read morecould help me and that yes, an office visit was required. Told them I was on my way. Assured that they would be able to help me. Drove the hour to get here only to be told that the person who could help me was away from the office for an hour. Waited the hour and that person has yet to show up. Horrible service.

The agent is super knowledgeable and cares both about price and coverage. She told me in-depth…read morefeatures and details about how the premium amount is calculated. I didn't know how a few more dollars a month provides so much more coverage. For example, I got in an accident a couple months ago, and since I purchased accident-forgiveness for a few more dollars a month, my premium didn't go up, even at renewal. This saved me a bundle! SW Insurance can issue policies by multiple insurance producers and with their price-comparison tools, major insurance providers like Progressive, Alfa, Grange, State Auto, and Liberty Mutual are competing to have me as their customer. This is how I know I'm getting the best price without compromising adequate coverage. I wholeheartedly recommend this agency, they are for the customer. Lastly, they're availability is second to none. In my fast-paced busy lifestyle I don't have time to be on hold, or make a call, that's why I'm grateful for SW Insurance's TEXT FOR SERVICE. Customer's can text questions and receive a response without wasting anyone's time due to a busy office like other agencies.

Brock Norton Insurance - insurance - Updated May 2026

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