1. Broadway Veterinary Hospital

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Broadway, VA

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Broadway Veterinary Hospital

4.0 (4 reviews)

Services - Broadway Veterinary Hospital

Pet physical or wellness exam

Pet vaccinations

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Massanutten Animal Clinic

Massanutten Animal Clinic

(15 reviews)

I was preparing to move out of the country for work and needed a vet to handle all the USDA/AHPIS…read moreexport paperwork. Thankfully, Massanutten Animal Clinic could handle it and they were conveniently located near my family. They did an excellent job and were patient/kind when dealing with my tight timeline. I plan to use them in the future for both travel paperwork and regular checkups when I am home visiting family. Cheers!

I was in Harrisonburg for work when my service dog unexpectedly ran very low on his prescription…read moregastrointestinal food. I had the valid prescription from our regular veterinarian, who was even willing to speak directly with the veterinarian at Massanutten to verify both the prescription and my dog's medical history. Despite that, the clinic refused to sell the prescription food unless they first examined my service dog and charged me for an office visit. This was not a request for a diagnosis or treatment--only to purchase the exact prescription diet that had already been prescribed by his veterinarian. I understand that veterinary clinics have policies and professional responsibilities, but I was disappointed by the complete lack of flexibility or compassion in a situation involving a traveling service dog with documented gastrointestinal issues. My veterinarian made every effort to verify the prescription, yet no accommodation was offered. Because of this experience, I cannot recommend this clinic. I believe they missed an opportunity to put the well-being of a service animal first, and I left feeling that helping my dog was secondary to generating an office visit. I hope they will reconsider how they handle similar situations in the future so that other traveling pet owners--especially those with service animals and established veterinary care--receive a more compassionate response.

Shenandoah Animal Hospital - This is Biscotti. My alpaca that Shenandoah Vet Clinic didn't give a crap about and let him die in my lap.

Shenandoah Animal Hospital

(11 reviews)

Dr. Truban, Dr. Edelman and the support staff at Shenandoah Animal Hospital are extremely…read morecompassionate and knowledgeable. I have not experienced the level of kindness and general customer service that all the staff consistently demonstrates in a very long time! This level of service has been demonstrated during years of appointments, phone calls and consultations regarding the care and treatment of my elderly cat and the ultimate very tough decision that follows. It's not just your pet that gets the first-rate care; the compassion and patience also extend to the pet's parent/s and all the emotions that goes along with caring for an elderly pet. I highly recommend establishing your pets at Shenandoah Animal Hospital for a lifetime of exceptional care.

Dr Truban saved my dog's life and then let my alpaca die in the field with NO compassion at all…read more This vet has the ABSOLUTE WORSE RECEPTIONISTS. Every call, they put you on hold, first thing. They don't even bother to ask why you are calling. You can sit on hold for 6, 7, 8 minutes before frustration sets in. Then, you can wait and wait to be seen. 25 minutes past my appt time and they noticed I was upset. They ask me to chill out. I was told they are doing the best they can. No! The problem is, you have too many clients and you cannot give the isolated attention each one needs. Then, my alpaca was dying, and I called for an emergency farm visit, in a panic. I was told to call Rose Hill Vet!! Hahahahahaha. You don't give a crap about me and my dying alpaca. So after they told me they wouldn't come, they had the nerve to say, "hope your alpaca gets the care he needs"!! PEOPLE - FIND ANOTHER VET!!!!!!!!!!! THEY WILL LET YOU DOWN IN YOUR MOST DESPERATE MOMENT.

Broadway Veterinary Hospital - vet - Updated November 2026

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