1. Broadway Glass

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Amityville, NY

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Broadway Glass

5.0 (2 reviews)
Closed • Closed

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The Shower door

The Shower door

(43 reviews)

Needing a sliding shower door update and found my way to the Massapequa store. The showroom had…read moreeverything I needed to see on display and I dealt with Al who was personable and informative with all the answers to my questions. Price was in line with what I wanted to pay and the door I wanted was in stock, within 2 days it was installed. The installation was super smooth, the polite 2 person crew showed up on time, were clean and careful around my home. In and out in about an hour. No surprises with this purchase and install, exactly what I expected.

I purchased a top of the line shower. I showed Phillip pictures of my shower angles and requested…read morethat they come and measure and they said that they do not need to as this is a standard install. Philip recommended that the door be installed in the outer edge of the saddle. Phillip said it would take 3 weeks and must pay in full! After 4 weeks I requested an update and was treated condescendingly by the office staff. Now 6 weeks later they arrived to install and the depth of the shower is too big for the outer edge of my saddle. The width which he requested from me is correct - Phillip "the professional" never requested any info on the saddle Now Philip wants me to pay more money for a larger door to fit the additional inch that is needed to install the door on the inside edge of the saddle where it will fit according to the installer. And wants me to wait another 2 weeks He refuses to refund my money, citing contracts and potential lawsuits and refuses to even split the $300 difference on the cost of the slightly larger door. Bullies, Poor customer support, poor logistics and rude staff! Save your money and go to Lowe's where they stand by their products

Broadway Glass - glassandmirrors - Updated October 2026

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