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Broadview Home Loans

5.0 (17 reviews)
Closed 8:30 am - 5:00 pm

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Review Highlights - Broadview Home Loans

Chebel is one of a handful of people we've met that truly cares about his clients and treats them like family.

Mentioned in 14 reviews

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TheLender

TheLender

(13 reviews)

I will be leaving a similar review on every site I possibly can, shout it from the hilltops, refer…read moreevery friend and family member I can, and forever be grateful for theLender! If you don't like reading, just skip to the last paragraph. theLender is NOT the best at answering "panicking" non- essential e-mails from rookie mortgage seekers, at least not with me. Wait, how can you start a 5 star review with a negative? Because I don't want potential clients to be turned off if that shows up in other reviews. The scenario: wife and I fell in love with a new "being built" home in Riverside County. Didn't really have much money in the bank, and a modest-at-best credit score... but I knew it would be a long escrow (house was just foundation when we went under contract) and had $$$ coming in over the next couple months.... So we signed... Had MANY lenders that I was working with. Online lenders, the builder's lender, basically everyone other than big banks who traditionally like 20% down and 800 credit scores. The "promises" that were made by these lenders initially during the pre-approval (yes, I was smart enough to do that first) began to change slightly every couple of weeks -- more money down, rate increases. As luck would have it, my identity was stolen during the escrow process. Poop show. Well to try and save our dream house and not lose our earnest money, I was looking at tens of thousands of dollars out of pocket (more than initially quoted), and a 7 1/4 interest rate that would basically break me, and max me out every month. As my love's dream home was slipping away, the builder's agent (love her!) suggested I call "Deb" at theLender. We're talking 31 days before closing... Like a freakin super hero out of nowhere, Deb and her team came in to save the day! They found me more incentives than the builder's lender did, and undercut the interest rate of every lender I ever spoke with by over a point and a half. They not only saved our home, but gave me a comfortable payment that I can handle. I can't thank or recommend them enough! So as far as the emails, when something needed to get done, they were on it!! Because they're so awesome, they were just too busy making our dream come true to entertain my daily panic! My team: Deb Stark Cheryl Amaral Denienne Leed

Absolutely the worst company I have ever dealt with. From the beginning, the communication was…read moremisleading, unprofessional, and felt intentionally deceptive. Every step of the process came with hidden issues, unexpected fees, changing information, and constant runarounds. It honestly felt like they cared more about squeezing every dollar possible out of customers than actually helping people. The level of transparency was terrible. Promises were made and then suddenly changed at the last minute, creating unnecessary stress and confusion. Trying to get clear answers was nearly impossible because nobody seemed willing to take accountability. The entire experience felt dishonest and predatory. I would strongly recommend anyone considering working with this lender to read the fine print carefully and explore other options before signing anything. This was one of the most frustrating and disappointing business experiences I've ever had.

Orange County's Credit Union - Lake Forest

Orange County's Credit Union - Lake Forest

(127 reviews)

I had an outstanding experience at the Lake Forest branch of Orange County's Credit Union. From the…read moremoment I walked in, the staff was welcoming, professional, and genuinely helpful. I went there to open both a personal account and a business account, and the process could not have been smoother. Everything was clearly explained, and I never felt rushed or confused at any point. A special thank you to the branch manager, Anthony Tomassetti, who went above and beyond to make sure all my questions were answered and that everything was set up correctly. His professionalism and attention to detail really stood out. It's rare to find this level of customer service at a financial institution. I highly recommend the Lake Forest branch of Orange County's Credit Union to anyone looking for a stress-free and friendly banking experience.

After Orange County Credit union changed their website, I am no longer able to Navigate the Site…read more After one month of them ignoring this I posted a poor yelp review that spiked their attention. They put me in touch with a fixer who assured me he would stay in contact and get this fixed. He did this for a week claiming their team was working on it. His last email was how I need my Mac book operating on at least OS 11. I informed him with a picture that I am operating on Tahoe OS 26 Then he said that this is not true! Saying I was below OS 11. Basically calling me and my computer a liar. Now I have not heard a peep from them. This is so unprofessional- Do Not Bank with these people . Especially if you have an up to date Mac book. They obviously do not know what they are doing and they are dealing with peoples money

Tri-Emerald Financial Group

Tri-Emerald Financial Group

(13 reviews)

Worst company out there in Mortgage industry. No culture, no values, Tri- Emerald isn't a company-…read morehad to lose there company name before they do fraudulent things and now there Lend Plus. They have people make sure up there reviews, comments. I feel sorry for the investor that invest in there make believe company and numbers they fake. They will never give you give you a call or email back. They don't pay their employee's what they own them. I could go on... but it's a waste of time and energy.

Bottom line: the young, eager staff works very hard to get their customers loans, but the…read moreTri-Emerald Management team can't close the deal. We attempted four concurrent refinances and our mortgage banker (i.e. low man in the chain of command) worked extremely hard to sort through our complex applications to find loans for us. Of course, we also worked extremely hard to provide reams of documents for their underwriter to give in-house approval but we finally (supposedly) got that approval for loan packages that we approved. We paid for four appraisals and waited. And waited. And waited. When things were going well, our mortgage banker (and his boss) promptly returned all calls and answered all emails. As soon as there was a problem, they wouldn't return calls or emails. When things were going well again, calls and emails were promptly returned. More problems, unreachable. When I could actually reach the M.B. (they ALL use Caller ID to NOT answer calls when they are in avoidance mode), he gave us effusive assurances and guarantees and said the loan was in underwriting and we would fund within days. (I swear, three out of four months our loans were bouncing around in underwriting, despite having been supposedly approved and re-approved, and always 3-4 days from funding.) In the end, the branch VP send a memo to the group working on our loans saying that "by the client's own admission", a payment to an existing lender was not made for the month of April and they had to deny all of our loans. She totally lied!! They had all of our bank statements showing each and every payment for one entire year. We got jerked around, lied to, and were finally completely avoided - no calls taken, no calls returned - just because they somehow botched four fundable loans (we promptly got four loans through BOFI). We missed out on rates 1/2 point lower and paid two thousand dollars in wasted appraisals. And, we will never know exactly how they screwed up and why they lied to cover it up. There are many other qualified lenders and brokers out there - use one of them and avoid Tri-Emerald.

Broadview Home Loans - mortgagebrokers - Updated May 2026

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