First time planning a funeral in my family and it was for my mother. I only needed Lee's Funeral…read moreHome's services from getting my mother from the morgue, preparing her, transportation, and service during the visitation at our church. From beginning to end, they did an amazing job, they were punctual. My mother looked beautiful and peaceful in her casket. They communicated with me about every single step during the day and did not leave until well after the burial. Their service was professional (most of all compassionate) and they went beyond to make our grieving day perfect.

Sad !!! Anyhow place needs more parking Because I had very hard time finding one. Looks clean but…read morebuilding looks rundown. I mean you die and you won't know but I think I would like a nice place. This is very hard to put reviews because it's a very sad place. Rest In Peace

My husband passed away. A friend, who works in the funeral home business, had recommended…read moreFlanigan's Funeral Home and Crematory to me. I could not have been more pleased with the service I received. Junior E. Flanigan is the Funeral Director/Owner. Mr. Flanigan waited patiently while I delayed cremation due to complications concerning the holidays and particularly my trying to decide whether or not to have an autopsy. This required multiple phone calls and delays. I finally decided on the autopsy and Mr. Flanigan and his team handled that flawlessly. I highly recommend Flanigan's Funeral Home and Crematory; regardless of where you are in the metro-Atlanta area, they will provide the highest level of professionalism.

Contrary to their tagline, we did not experience compassionate service here…read more My friend recently lost her grandmother--a woman who raised her from the age of 8 and whom my friend had spent the last five years caring for. Her grandmother's final wishes were to be cremated, and we wanted to honor those wishes. We were told by Mr. Junior Flanigan that we could not proceed with cremation until the next of kin granted permission. When my friend explained that she was extremely reluctant to contact them because of the trauma and abuse she had experienced at their hands, she was told, "You should love your grandmother enough to want to reach out to these people." We explained again that these were traumatic and abusive relationships. After another comment along these lines, my friend became so distressed that she got up and left the room. While she was gone, I again explained the circumstances: the next of kin had been abusive and then absent from my friend's life. Despite this, Mr. Flanigan again insinuated that my friend should love her grandmother enough to make contact with them. Only after this distress did Mr. Flanigan offer to contact the next of kin himself, although he told us we would still need to help him do so. We also asked what options were available if the next of kin refused to sign the paperwork required for cremation. Rather than explaining what alternatives or legal avenues might exist, he simply suggested burial--which was not financially possible and would not have honored the deceased's wishes. Several times, even after I explained my friend's financial circumstances, Mr. Flanigan emphasized that they would need to be paid for their services. Given the circumstances, the repeated focus on payment felt especially insensitive and made us feel that financial concerns were taking priority over compassion. After leaving, we began trying to locate and contact the two living next of kin ourselves. This ultimately put my friend in exactly the situation she had explained was traumatic for her, including having to contact her biological mother. We were eventually able to obtain contact information for one of the two next of kin, and I called Mr. Flanigan expecting that this would allow us to move forward. Instead, he told me we also needed to contact the second next of kin. I explained that our research indicated this person was actively avoiding law enforcement and had blocked my friend's attempts to contact him and his girlfriend. Mr. Flanigan then told us we would need to obtain a signed and notarized document stating that. During this process, I did my own research and discovered that there were other potential courses of action if the next of kin would not cooperate. None of these options were offered or explained to us. When we asked what we could do if we encountered obstacles, Mr. Flanigan referred to the situation as a "big question mark" and told us that we would have a "big problem" if that happened. At that point, I began working with Crowell Brothers Funeral Home, and the difference in our experiences was extraordinary. Mr. Bradley offered to take on contacting the next of kin, answered all of my questions with logical courses of action, and was very persistent in getting what we needed to proceed with her grandmother's last wishes. He truly went above and beyond. The kindness, compassion, guidance, and assistance we received from Crowell Brothers were above and beyond what we experienced here--even when there was no guarantee of monetary gain for them. Losing someone you love is already incredibly difficult. Families should not have to feel judged, pressured, or left without answers while trying to carry out their loved one's final wishes. If you are looking for compassionate, knowledgeable, and supportive funeral services, I strongly recommend Crowell Brothers Funeral Home. Their services may be more expensive, but quality is shown in the difference. Our experience with them was vastly different and demonstrated what compassionate service should look like

I did not realize it until after the memorial service, but part of my family is directly related to…read morethe Wages/Tim Wages Funeral Services. Well, I'm very glad I did not choose them for my mother's death and memorial service!!!! I ended up paying less than 1/4 of the price most people pay, which is unheard of in this business. I had some unfortunate financial circumstances and Byrd and Flanagan's team made sure I was beyond taken care of!!!! They were very understanding, helpful, and compassionate throughout the whole process. This is exactly what you need when you're experiencing this type of life change. They blessed me so much by allowing me to go through all this with such ease and affordability. I did not do a lot of comparing when I selected them for the service...I just did quick price quote research and they were the most affordable I could find. Regardless of time and money, they are the best funeral/services in Gwinnett County!!!!

We used Byrd and Flanigan for my mother in law's service. They were amazing!!! I can't speak…read morehighly enough of how professional and compassionate they were. I made one call from hospice and they were there at the exact time I requested after her passing. Gave us time that we requested but yet they were prompt and professional. My mother-in-law met with Keenan before her passing and told us she knew that was where she wanted to be and she would be "cared for" there, unlike some other places she had talked to. Their prices are much less than anywhere else, but that does not mean they cut corners and are cheap in the way they do things. Nothing but the best here. Thank you Byrd and Flanigan for everything you did for our family!

Words cannot express our gratitude to Crowell Brothers Funeral Home. Sam and his team took the…read moreextra mile to heart as our family grieved and tried to give our dad the utmost honor and respect. They helped us navigate every decision with empathy, acted as a steady guide, and managed every logistical detail seamlessly, including arrangements for full military honors. Crowell Brothers staff showed a level of dedication and efficiency that is rare, taking care of personal arrangements and honoring our unique family in a very short timeframe. They made us feel like family.

Very disappointed with our experience. I called while a close family member was actively…read moretransitioning and just needed basic guidance. The woman who answered (I believe her name was Lynn) was dismissive, loudly huffing and sighing and made me feel like my questions were a burden. She took my number and said a funeral director would call me back. After two hours with no call back, I called again and had to leave another message with the answering service. When someone named Sam finally called back, I asked for a cremation quote to share with family. The price was extremely high and didn't include a private viewing. When I expressed concern, his tone felt like the conversation was a waste of time. I was going to ask about burial options, but the overall experience completely turned me off from using them. We ended up going with Roswell Funeral Home instead.

My dad's buried here. It's a tranquil and peaceful location. The quote was reasonable for full…read moreservice burial.

I cannot say enough good things about Crowell Brothers Funeral Home, especially Mr. Bradley…read moreLedford. My friend recently lost her grandmother, who had raised her from the age of 8 and whom she had spent the last five years caring for. Her grandmother's final wishes were to be cremated, and we were determined to honor those wishes. Unfortunately, we initially encountered significant obstacles involving the next of kin, including difficult and traumatic family circumstances as well as callous treatment from Flanigan's. When we came to Crowell Brothers, the difference in service was immediately apparent. Our experience with Flanigan's had left us feeling dismissed and discouraged, while Mr. Bradley approached the situation with patience, compassion, and a genuine willingness to help. Mr. Bradley listened to the entire situation with compassion and understanding. He did not judge my friend for the complicated circumstances surrounding her family. Instead, he focused on finding solutions and helping us navigate the situation. This was in stark contrast to our experience with Flanigan's, where we felt that our circumstances were not treated with the care or sensitivity they deserved. Mr. Bradley offered to take on contacting the next of kin himself. He answered all of my questions, explained the possible courses of action, and was incredibly persistent in getting the information and cooperation we needed to move forward. At a time when we were already dealing with grief, stress, and uncertainty, having someone knowledgeable who was willing to take the situation seriously and help us navigate it meant more than I can put into words. Rather than making the process more difficult, as our earlier experience had, Mr. Bradley helped make it manageable. What stood out most was that we never felt like a burden or like we were simply a transaction. We felt like he genuinely cared about helping us honor this woman's final wishes. That level of personal attention and compassion was something we had not experienced with Flanigan's. Mr. Bradley truly went above and beyond. The kindness, compassion, patience, and guidance we received from Crowell Brothers were exactly what you hope for from a funeral home during one of the most difficult times in your life. The contrast between the two experiences could not have been clearer: Flanigan's made an already painful situation feel more difficult, while Mr. Bradley and Crowell Brothers gave us reassurance, support, and practical help when we needed it most. I am incredibly grateful that we found Crowell Brothers, and I would wholeheartedly recommend them to anyone who needs funeral services. They showed us what compassionate service should look like.

I cannot say enough great things about Crowell Brothers Funeral Home. From my initial conversation…read morewith Sam to all the accommodations, consistent communication, empathy towards us as we transition to this new phase was impeccable. I hope I do not have to do another funeral anytime soon but if I did I would only use them! Thank you for a beautiful home going for my dad!

Terrible experience. First McDonald & Son refused viewing of our grandson prior to cremation…read more Then they reluctantly allowed the viewin and made my daughter walk through a crowded room (filled will with people we knew -- playing bingo or something) to the crematory to see her son -- so our friends and acquaintances saw a grieving, weeping mother who just wanted to be left alone.... Then McDonald & Son supplied an officiant for the memorial service, who was terrible. Never again.

Our son's celebration was held at McDonald and Sons Funeral Home and Crematory. MSFHC is a…read moreclass-act family business, where the staff is welcoming, caring, and truly invested in their customers. Everyone at the funeral home was extremely nice and helpful throughout the planning process. Our funeral director was Kenny Jacobs. He is a true professional who was extremely kind, highly communicative, hard-working, efficient, accommodating ... whew, we could go on and on. He guided us through the entire process, had excellent attention to detail, and balanced his kindness, compassion, and humor in a respectful way. The entire staff helped us get through this difficult day and with a beautiful ceremony that truly honored our son. They even posted a beautiful picture of the sanctuary on their' facebook page - Dec 21, 2019. I'm so glad we chose McDonald and Son to celebrate our son's life.

Exceptional customer serive with nice young gentleman in the office. Very knowledgeable and…read moreprofessional from start to finsh. He mmade the whole process incredibly smooth, and the craftmanship is excellent.

Little communication and forget getting the job done. They took money and then wanted more money…read morebefore getting the brick removed from our family plot. I would not trust them to do anything nor would I recommend them to any family that cares about their family graves. Still have not received my cash money back. Also, never give them cash!!!