Britten, Inc.

3.0 (8 reviews)

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Britten, Inc. - Britten Sculpture with Lorne's wife and daughters - Print Media Near Me - Traverse City, Michigan

Britten, Inc. - Print Media Near Me - Traverse City, Michigan

Britten, Inc. - Large-format window decals for the 2011 Target Missoni campaign. - Print Media Near Me - Traverse City, Michigan

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Terry C.

5 years ago

These people are crooks. I am a reseller and after placing an order with them they then went around me and went straight to my customer. They damaged my relationship with my customer and they cost me a ton of money. They have zero integrity. read more

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Adam S.

7 years ago

I wanted to work at Britten because Taylor Jones was an amazing leader! They was a lot of good things going in the company when I started. I moved my way up in the company over the next 3 years until they brought in Kris Rockwood as the VP of Sales. Kris comes off as very self centered and extremely concerned about her own goals. She continuously put me down and she made me resent myself and my significant other. I'm so glad I was able to move to another company who gave me a change to be myself and feel good about who I am. I'd never go back to Britten as long as Kris Rockwood is still there. She is not a leader. read more

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Shams K.

15 years ago

I work for a large, public university. The entire team at Britten Banners has been nothing but a dream to work with. They ALWAYS answer questions on time, send proofs along and beat everyone in QUALITY, SERVICE and PRICE! We ordered multiple banners and two Event Truss system through Britten Banners, which came in flawlessly and were assembled by Britten staff faster than we could imagine. The work Britten Banners did for us creating, transporting, installing, and unveiling what could be the world largest piece of fine art (pending Guiness approval) was impeccable. We look forward to continuing our relationship with Britten. read more

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P B.

12 years ago

I am not sure if Britten is simply understaffed, but the experience I had with them was extremely poor, both in terms of banner quality and customer service. We had used them the previous year to create 3 banners for a company function and the banners looked cheap and thin, but nonetheless, we decided to give them the benefit of the doubt and returned to use them this year to fix the issues with the prior year's banners. We contacted our contact, Tim, on September 30, 2014, and requested the banner be completed and shipped to us by October 13. However, we had not gotten the banners as of October 14 and we called to follow up and apparently, Tim never received our files and did not let us know this until we followed up with him, after the banner was already supposed to have been delivered. The banner was then completed quickly and shipped to us a week after our original requested deadline. When the banner arrived, it had unfinished frayed edges. The banner looked completely unprofessional and was completely unacceptable and unusable. Once again, we decided to give Britten the benefit of the doubt and contacted them again to fix the issues, but did not receive any response again for over 4 days, in which time, we researched other vendors and ultimately went with the other vendor, who did an incredible job and listened to our requests and made a high quality product. And then the final straw is that we had provided payment information back in October for the banner that turned out poorly and I just was contacted January 20, 2015 with an invoice for payment because they never ran the credit card back in October and it had since expired. Overall, if you would like a quality banner and a seamless process, take your business elsewhere. read more

Britten, Inc. - Frayed, unfinished edges of a banner. - Print Media Near Me - Traverse City, Michigan

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Vyacheslav T.

12 years ago

This is an excellent company to do business with. Also best place to focus you working energy to move forward. Enthusiasm and energy with which bussines is done has no match. Britten Studios keep promises no mater what! read more

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Jessie B.

14 years ago

I work at a non-profit organization here in Traverse City and have worked with Britten Banners on a few different occasions. Their staff is always helpful and dedicated to their work! The company really cares about the community as well as their own staff. They have created banners for several different companies that I work with as well as supported our programs for students in need of work experience. They have excellent customer service and I will continue to recommend them and utilize them for our own business! read more

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Annie C.

14 years ago

I work for a local nonprofit that has utilized Britten's outstanding service numerous times. Not only do they create high quality, innovative products, but they also provide top-notch customer service. I'm continuously impressed with their keen ability to listen and fulfill our needs, and the ongoing perfection of their products. I highly recommend using Britten's services--they are an excellent company that genuinely cares about their customers and their community. read more

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Michelle K.

15 years ago

I work for a reputable wholesale company. We have used Britten Banners 3 times for screen printing orders that are printed for large big box retailers in the United States. All 3 of our orders have been completely wrong costing us business relationships with these large retailers. It is our fault for using Britten even after they have messed up our orders, however we wanted to stay local and have a means of trying to control our quality before the merchandise was shipped out to the retailers. This last time, they incorrectly printed the shirts (after proofs were sent and approved by Britten) as well as incorrectly printed various sizes. The items we received back from Britten (that were supposed to be shipped out to a retailer) were not able to be sent out per the deadline of the retailer. This has cost my wholesale company over $6000. After all this, Britten still has not tried to resolve this issue after a month of waiting for them to credit our company and replace the garments we gave to them to print. All three of these situations were handled unprofessionally and not in a timely manner whatsoever. They have cost our company irreversible damage with business relationships, as well as monetary losses that we are still out a month later. I would advise anyone who is thinking of using Britten Banners to not do so if they have extremely important business relationships they would like to keep. read more

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More info about Britten, Inc.

2322 Cass Rd
Traverse City, MI 49684
Directions
(855) 763-8205
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Visit Website
http://www.britteninc.com

Hours

What time does Britten, Inc. open?

Britten, Inc. opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.

What time does Britten, Inc. close?

Britten, Inc. closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Britten, Inc. is closed on Saturday and Sunday.

Mon-Fri 8:00 AM - 5:00 PMSat-Sun Closed

From the Business

Specialties

For 35+ years, we've leveraged our state-of-the art design, printing, fabrication, and manufacturing capabilities to propel high-impact campaigns and promotional ideas into the world. Always on time, on strategy, and on budget, we build the stuff that helps people, communities, and businesses flourish and prosper. When you want to create a buzz for your brand, trust Britten to get you noticed. From concept to completion, we're dedicated to building up the brands of our customers with the highest-level of creativity, printing, fabrication, installation, and personal service. Britten says yes to projects, no matter how big or small, delivering world-class marketing and promotional material and unforgettable event experiences for your customers.

History

Established in 1984.

While Paul Britten was an architecture student at the University of Detroit, a friend suggested they enter a banner contest to win World Series tickets. They worked tirelessly, entered their hand-painted, custom banner, and won the contest (and the tickets)--as well as an audience with General Motors' Chairman Roger Smith, who commissioned a 40-by-100-foot banner from Britten that would hang on GM's world headquarters!

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Traverse City Record-Eagle

1.3(4 reviews)

3.0 mi

We moved to Virginia and so canelleled our digital subscription on June 10. I confirmed it a few…read moredays later by trying to log into my account, which I could not. Then on August 25 I noticed I was still being charged, here is the explaination I got: "...you were unable to locate it because you had signed up on the back end, so your home address and phone number were not included in the account." I have no idea what the "back end" is, but it was obviously made available by the Record Eagle so they need to own it. The cancelled finally, but no refund. Poor business practices, the whole E-Edition interface needs work.

The operations manager, Kevin Cook was completely arrogant and disrespectful as I tried to make a…read morecomplaint about one of his early morning delivery drivers. He was dismissive and rude to me, an upstanding citizen. The driver is driving around in the middle of the stillness and quiet of the night, waking people up out of a deep sleep. Some of us cannot get back to sleep. My complaint to Kevin Cook involves a loud muffler that needs repair. Mr. Cook has no regard for the well being of the citizens of the community he serves he smugly said: " anything else? ". The problem has not been addressed and still persists. Next I will be contacting the publisher.

Northern Express Weekly

4.0(1 review)

2.9 mi

Without the Northern Express, there wouldn't be a grassroots voice in the Traverse City region. And…read moreit would be near impossible to find out what's happening in northern Michigan without this weekly newspaper. The strength of this publication is the events calendar and nightlife section. Families, singles, tourists, locals, young, old alike, will find something to do in these pages. The features are very good, though uneven at times. Also, they tend to lean to anti-establishment causes, but if you can overlook that (doesn't bother me but may others) you'll still love the NE. This magazine, which is available free from newsstands or for $52 for a full year, has little room for improvement. The publisher knows they have a winning formula and they stick to it. But to get to five stars, how about some more intriguing photos from this beautiful region (enough of the bar scene photos of whoever and whoever staring drunk into the camera) and some harder-hitting local features?

Alpine Web

1.7(7 reviews)

2.9 mi

I bought 3 shirts - 2 hoodies and a t-shirt and all 3 had the design (a Grinch hand with a…read morepersonalized Christmas ball) off center. The one shown online clearly had the ball centered on the shirt. I purchased through Facebook, but when I try to locate "Funny Shirt" on FB, they are nowhere to be found. Pretty disappointed.

The company is a shame. They lie, and take our money, and do not provide the product ordered. When…read morecontacted they directly lie. I have contacted an attorney, and the better business buearau. I advise everyone do the same.

Jenkins Group

1.0(2 reviews)

2.0 mi

Jenkins Group pretended like they were going to help me market my book and I sent them a list of…read morespecific suggestions for them to follow up on. Instead, they lumped my title in with a bunch of other titles and did some very generic, half-hearted efforts. When I contacted them to see why they didn't follow through on any of my leads, they told me my book was hard to market and no one wanted what I was selling. If that's the case, why did they take my money in the first place? Why didn't they tell me my title wasn't a good fit for their services? I asked for my money back but that was never going to happen. I would avoid them like the plague.

Waste of time and money. I sent these guys some $600 after they spammed me with multiple emails…read more I thought I would give them a chance. Lame. The press release was made from Microsoft Word - unprofessional and unpleasing to the eye, all hacked together. They promised a professional press release. What I got was an email list. They said they sent out the press release. I got one bite asking for a free copy of my book. They gave the impression that book sales would go through the roof. Just another email marketing scam.

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Ginny f.

15 years ago

I would like to share my recent experience with Britten Inc, specifically with Jenn Ryan from the Prior Life division. I had found out about this company and what they do and wanted very much to get a tote bag for my daughter who had ran her first marathon in the Marine Corp Marathon this past October. She chose this race to honor her father who had past away 2 years ago. He was a Marine and served proudly in Viet Nam. When I discovered this website and ordered the bag I was not aware that I had to pick a specific event. When I received the bag I was disappointed that it did not represent the marathon that she ran in. I called and spoke with Jenn Ryan who was eager to help provide me with something from that marathon. When I received the bag I was so delighted with it as it was more than I expected. There are two Maries in full dress blues on the front and when my daughter opens this gift I am certain it will bring tears to her eyes as she wells up in pride knowing that she did this race to honor her father who served our wonderful country with such an honorable unit. I will recommend your company to anyone that may be looking for such items to remember an important event in their lives. Jenn again I appreciate your help in correcting my mistake. Have a wonderful Holiday Sincerely Ginny Fair read more

Jim G.

165

1 year ago

A Dream Turned to Foam Reality - Thank You Britten! From the moment I reached out to Britten Foam Sculpting, I knew I was in good hands. Dan Reed responded right away, and I shared some concept images I'd made on Canva with a dream: to honour my father-in-law with a one-of-a-kind sculpture and surprise my wife with something truly meaningful. Enter Dan, Kyle Nugget (Project Manager), and the amazing team at Britten. Together, we turned a heartfelt vision into something tangible and extraordinary. They listened, advised, and used their experience and creativity to take my idea to the next level. Throughout the process, they kept me looped in, made smart suggestions, and handled everything with care and professionalism. When the sculpture arrived--WOW. Even after seeing photos, nothing prepared me for how breathtaking it looked in real life. The detail, the presence, the emotional impact... it exceeded every expectation. This wasn't just a project. It was a memory brought to life, and Britten made it happen. If you're looking to stop people in their tracks, create buzz, or just do something unforgettable--Britten is your team. I would absolutely call them again and highly recommend them to anyone who wants their vision brought to life with craftsmanship and care. Jim Gilbert A very pleased customer read more

Ashley A.

15 years ago

After doing HOURS and HOURS of research on where to buy the best quality portable tent I finally found Tent Craft. I was very concerned with the ease of setup since I am a small framed woman that needed to set up the large tent myself. I was also very set on finding an extremely stylish tent that would place me in front of my competitors. Once I decided I wanted to go with a Master Tent from Tent Craft the process was soooo easy. Brent responded to all of my calls and emails very quickly. He was very patient with me as I asked a million questions and I received artist renderings of the tent so I felt very confident in my purchase. I have been so pleased with my first tent that I just purchased a second custom tent. If you are looking for a tent that is: sturdy, easy to set up and transport, and that looks AMAZING you need not look further than Britten and Tent Craft. I look forward to many more transactions and interactions. read more

Tamra F.

15 years ago

I recently did an interview with Jenn Ryan of Britten Banners and priorLife on the sustainability story of their products. I had first seen the priorLife bags in a shop in Sutton's Bay and fell in love with the bag not knowing the story behind it. I soon found out that Britten Banners, a local company in Traverse City, takes back the banners they make for their corporate customers and turns them into beautiful, functional totes, zippered pouches, large bags, etc. I contacted Jenn at Britten Banners and asked if I could interview her and possibly get a tour of the facility. She responded very enthusiastically and was very gracious. I personally own 4 of these bags and have been very happy with the quality and the design. I highly recommend anyone who is interested in a product that has design and a sustainable story to check out priorLife from Britten Banners. read more

Steve B.

15 years ago

As the organizer of the Bell's Beer Iceman Cometh Challenge, I have been a Britten Banners customer since 1990 and have always received personal attention from my sales representative. When there was a problem it was fixed quickly and equitably. I rely on Britten Banners for number plates, credentials, as well as sponsor banners of all sorts of shapes & sizes in coreplast, scrim, and vinyl. EventTruss rental has been key in creating a finish line that pops with color and salutes the athletes' accomplishments. I also have purchased two MasterTents from Britten Banners and they look and operate just like new after years of abuse. Finally, when it's all done, I feel good turning old signage into new shopping bags, messenger bags, and wallets via PriorLife and extending the Iceman message. read more

Carlos V.

15 years ago

I met Dave Taylor in one of the multiple shows concering POP products in the US, I was very surprised for the Britten Banner product and its development all around the world, after that I visit the firm at Traverse City and all the demonstration on the Britten products and specially on the Britten Banners satisfied me a lot and decided me to ask Britten to give the representation for Argentina and helped Britten Banners to develop the business in South America. Up to now we have installed more than 1,000 positions of Britten Banners and plan to install 1,000 more during 2012 as well as add to our POP business the other products of the Britten family. I thank every day all the Britten people for their help in increasing our business in Argentina and South America!!! read more

Salvador T.

15 years ago

I run an Experiential Marketing company in which having a professional and reliable print company is a must. Fortunately for us I found Britten while working with MasterTent USA (now TentCraft) as they partnered in creating all of our client print needs for 2009. Britten is one of the most experienced companies I've ever worked with. Their service and speed of delivery is outstanding. I have used them for a variety of print needs (tents, banners, stage prints, backdrops, etc.) and up to this date I've never had a problem. Their prices are very competitive for the quality of prints they offer. Bottom line, actions speak better than words. If you have print needs give them a call, chances are you won't use another company again! read more

Sandra P.

15 years ago

I have had the pleasure of working with the Britten Banner team for six years. Our company has a need for 80 banners over one weekend. We have never had a single problem with the Britten Banner team. Their products are consistently of the highest quality. The Britten Banner install team works efficiently and timely. They are prepared well in advance and allow our company to focus on setting up the rest of our event knowing our signage will be properly placed over our 10 mile area. If you are in need of quality, reliability and efficiency please contact the Britten Banner sales team first. I promise you will not be disappointed. read more

Ashley Q.

15 years ago

I work for an event management company. We host several triathlons all over the United States and I have been extremely pleased with our service from Britten Banners this year. Due to our hectic schedule we have several orders that need to be edited/changed last minute and Britten Banners has been so attentive and flexible to all of our needs. Every order I have purchased has always shown up on time and always looks fantastic. I have already recommend Britten Banners to several sister companies we work with and I will continue to use their service going into our 2012 season. Great company, great people, great service! read more

Bill M.

15 years ago

I am a print broker and first learned of Britten Banners (then Britten Media) in the late 1990's. I've watched them grow and develop into the Britten Banners we all know and love today. My history with Britten Banners has run the gamut from tiny little signs that hang from the ceiling to great big banners that hang off a building. Britten Banners always makes me look good. That's crucial as a print broker and reason enough to keep Britten Banners at the top of my list of reliable vendors. I just can't say it enough. Britten Banners, Britten Banners, Britten Banners. I love me some Britten Banners! read more

Brian J.

15 years ago

In getting ready for a big offsite retail event we were in a tough spot for dressing rooms. I contacted Britten Banners at the last minute and not only did Britten Banners come thru with a great solution but they were also able to customize the portable mini tent dressing rooms (with our logo) and delivery them in just a matter of days. Since that experience I have worked with the Britten Banner team on a number of projects and in every case it has been with great results and the quality of the product is always the best in class. read more

Gregory M.

15 years ago

I chose Britten Banners for my business advertisements, work shirts & backdrops. I gave Britten Banners a basic outline of what I wanted. They gave me a reasonable quote to complete the services. They also helped me with color and design and fabric choices that would best complete my vision. I get alot of other contractors wondering where I've gotten my products made?... and I tell them "Britten Banners" The customer service is like no other, pricing is more than reasonable and the quality of workmanship speaks volumes. Greg read more

Kirsten B.

15 years ago

As an event producer, my success is dependent on the reliability of my vendors. Britten has not only made me look good to my clients, they have saved my ass on numerous occassions! I love that these guys think ahead of me by asking questions that I have not even though of (ie: will you be filming at tevent? if so, certain materials will cause a glare)... Plus, they do everything from TENTS (they are the only vendor of "Master Tents" in the us!) to shirts, to custom features! Best vendor ever. -kb read more

Richard D.

15 years ago

I have dealt with Britten Banner for many years now, and have never had a single problem. Quality, pricing, delivery time frames have always been excellent. Britten has even gone above and beyond the call of duty on several occassions for my demanding clients. I would refer Britten Banner without hesitation to anyone who needs an honest, very competitve and dependable supplier of small to large format items. They have always made our company look superb! Don't hesitate, call them...you won't be sorry!! read more

Chuck O.

15 years ago

The National Cherry Festival has enjoyed growing along with Britten Banners for many years. Britten Banners has helped us design and produce our annual 500,000 attendee community festival's main entrance truss structure, as well as all flags, signage and festival property and street banner applications. We also utilize a number of Britten Banners high-quality Master Tents. In fact, the only reason I wouldn't give them 5 stars is that there's always room for improvement! read more

Gillion C.

15 years ago

I've now used Britten Banners for several large backdrops and a wide banner. The print quality was beautiful, the finishing was excellent and Britten exceeded my expectations on timing on each project. I had a little hiccup with using the FTP upload but the response time for helping me load my graphics was within minutes. All my Britten Banners wore beautifully under somewhat harsh conditions (Arizona sand storm). I can't see any reason to go anywhere else. read more

Greg P.

15 years ago

For many years Britten Banner has been a 'go to' resource for our company when it comes to helping market our initiatives. As a small non profit in southern West Virginia, we are continually watching the budgets shrink. Amy Lewis with Britten Banner has worked with us in making sure we have a high quality product for the best cost possible. I will continually work with Britten Banner in the future and recommend working with them! read more

Liz P.

15 years ago

Britten Banners has been an incredible company to work with. They've provided me with all different kinds of printed materials from vinyl banners to mesh to backlit ad panels and more. Britten Banners is creative, responsive and affordable. The reps are always friendly and go the extra mile to provide the best serives possible. It's my pleasure to recommend Britten Banners as an excellent signage and banner company. read more

Glen W.

15 years ago

I run a not for profit organization and I found Britten Banners 7 years ago and have not gone anywhere else. The service is amazing, the people friendly and you can't beat their pricing. I recommend them to everyone. We had an issue a few years ago and something didn't get shipped, Britten made good on it, overnighted it and saved the day. Love these guys!! Glen The SMART Ride www.thesmartride.org read more

Ron B.

15 years ago

Ron B I have had a very positive relationship with Britten Banner for several years. Their employees are always looking at improving communications between Britten Banner and those individuals they are working with on various projects. Britten Banner has been nothing but professional and well run. I would recommend Britten Banner based on my personal interactions with their inside employees. read more

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