We love British swim school! From its new ownership to their instructors, to the ease of…read more rescheduling make up classes for absences using the USER FRIENDLY app and more importantly, swim technique, we can't ask anything better for our daughter. Kudos to the whole team in making it a very effective and enjoyable way to learn how to swim!

We love British Swim School, they have a great approach to teaching swim lessons with an…read moreencouraging, fun & purposeful system. Also, the instructors are patient and well trained. We highly recommend them!

So far we are happy with this school. It is very warm and clean. coach Zara is very nice and my…read moredaughter like her. I hope she can improve fast.

I recently started adult lessons with Bella as a refresher to feel more comfortable in the water,…read moreespecially with my kids spending more time swimming this summer. While I knew the basics, Bella taught me essential breathing and safety skills that boosted my confidence. By the end of my second lesson, I was able to swim across the pool, a personal milestone I wouldn't have reached before due to fear. The pool is in a residential home backyard and is covered/heated so it's weather appropriate all year round. Although the pool is smaller than your average gym pool, there's usually only 1-2 lessons at at time so you don't have to dodge other people like you would at most swim schools. Be sure to text the number on the site after you book online and arrange payment before you show up to your lesson.

We started here in January and my girls have tried all the instructors at the Monrovia location,…read moreand I can say in confidence that the male instructors here on Thursdays are so amazing. You can pay extra to stick with one, but my girls love them all! The pool is indoors, warm, and the instructors are super patient. They know how to push the kids to improve, yet still be kind at the same time. We took a few classes at Waterworks before and they couldn't swim independently whatsoever. However, after just 3 classes here, my girls are swimming with such confidence! Biggest, biggest downside (for the 1 star down) is the admin side. The main girl in the front is so disorganized. We were told we could use one account for both kids (not true), and scheduling gets mixed up. Had to go back and forth to get even one make-up class because we were not informed to download their app. I had the biggest headache communicating with her by phone and text. Nevertheless, still highly recommend for beginners... just make sure to download their app and stay on top of your account!

Scheduled our 2:30 lesson, got there at 2:20 to get settled. No one was there, phone wasn't being…read moreanswered. It was our first time so I'm not sure of the whole process just assumed they would be open by now to get ready. 2:31 someone finally opens the door, 2:35 our instructor is putting lotion on saying he'll be right with us. There's a roach in the pool and one of the instructors yells out to the other one asking if he saw it. They then ask my child if they want to see it, it was a clear NO. But they took it up for a closer view. Like what??? When class is over, I approach the receptionist to sign up for more lessons since their website is so difficult. She's on her phone and doesn't even look up but just puts her finger up telling me to wait. I waited about 4 minutes (meanwhile she's still on her phone) and right when I was walking away she's like "hi how can I help?" RIDICULOUS. Will take my money elsewhere considering this being our first time there, it wasn't pleasant.

So thankful to have completed 6 weeks of ISR with Alina for our almost 2 year old! Alina is so…read moreconfident, caring & patient with these little ones. We don't have a pool at home, but we frequent the beach, family member's pools and are planning to go to hawaii at the end of this year. Every day for 6 weeks is a commitment, but definitely worth it knowing your little one has this survival skill under their belt.

Alina is a great instructor. I was reluctant to put my 6 month old boy in so early but it paid off…read morein the end. He was able to float on his back in 6 week. She was patient and kept the schedule on time. 10 minutes is more than enough for your little one. Will definitely return next season to continue ISR swim classes.

Absolutely loved this service!…read more Amy was my daughter's swim instructor and was so gentle and patient. Originally, we started lessons in a class at the Y, but my daughter was overwhelmed and afraid to get in the water most days. I honestly believe it was because the large class size. But while staying in California for the summer we chose wave aquatics and it was perfect. No large class, patient teachers, and beautiful pool.

So thankful my daughter swimming teacher with Jessy and Ms. Deanna. They both are really passion…read morewith our children

NOTE: This review is based on an adult taking lessons…read more TL;DR: After struggling to learn how to swim for years, I finally took private lessons at Waterworks in Alhambra with Jesse--and it was the best decision I could have made. The sign-up process was smooth, the instruction was patient and professional, and the progress was real. I went from barely floating to confidently swimming all four strokes. Highly recommend for any adult who wants to finally make a splash and conquer their fear of the water. -- For years, I tried to learn how to swim (four different times plus a friend's attempt to teach me) but nothing stuck. I never had the chance to learn when I was young, and I knew it was an important life skill to have (just in case). After another group lesson didn't work out, I decided to take the plunge and invest in private lessons. They're more expensive, but after multiple failed group attempts, I realized they were worth it. After researching several schools, I chose Waterworks in Alhambra. Reading through instructor bios, I felt Jesse would be the best fit for me. And wow, that choice made a splash! Signing up was quick and straightforward. I started with a group package just to test the waters, and I appreciated the option to add more classes later. Scheduling a recurring time slot with Jesse was simple, and even when my first package was about to expire, the customer service team helped me renew seamlessly without losing my spot. Attending class was smooth sailing too. Since I already had an LA Fitness membership, I could skip front-desk check-in and head straight to the pool. After 18 months of working with Jesse, I can confidently say every penny and minute was worth it. From my first lesson, when I only knew how to front float and was still uneasy in the water, to now being able to swim all four strokes at an intermediate level, float comfortably on my back, and even attempt flip turns, the progress has been incredible. Jesse's patience and clear guidance made all the difference. He always took time to explain techniques, offer visuals, and ensure I truly understood each movement. Writing this during my final week of lessons feels bittersweet--I'm sad to stop, but thrilled to know I can now keep making waves on my own. Here are a few takeaways from my private lesson experience: - Set realistic expectations. You won't learn everything in one class. Swimming takes time and consistency, especially if you're just getting comfortable in the water. - Practice makes progress. On non-lesson days, I made it a point to practice. Jesse often checked in to see how I was doing and encouraged me to keep up the routine. He even mentioned that my progress stood out because of my consistency. - Arrive early. Lessons are only 20 minutes, so warming up and stretching beforehand helps maximize that time and prevent injuries. - Follow LA Fitness rules. Take a quick shower before entering the pool. Pop-up changing rooms are available if needed. - Dress comfortably. I wore a rash guard and swim cap for modesty and convenience, especially since many other swimmers were kids. Thank you, Waterworks, and thank you, Jesse, for helping me dive into swimming with confidence. This experience has given me a lifelong skill, and I'm proud to say I finally made some serious waves!

As someone in their early 40s, I've learned to swim for the first time beginning this year (2026)…read more And naturally I've become just as interested in springboard diving. To my dismay, the pools I've visited within LA County (not all but quite a bit) dont offer diving lessons for adults. For the most part it's something like 17 and younger. Thanks to a Google search, I found this facility. Rose Bowl Aquatic Center. Which does have an adult lesson option. I chose the Adult Learn To Dive, 1 day option. You know, test the waters before going all in with monthly classes. See how it all works out kind of thing. Absolutely fantastic! Class was from 12:30-2:00 and it was totally worth it. Coach Jean Luc, excellent instructor! Clear, easy to understand instruction and enlightening feedback on each and every dive. When I made a mistake he was able to point out exactly what happened and how to easily correct it. His younger assistant Issac was totally awesome and helpful as well. Special thanks also to those who participated in the class. Everyone was very welcoming, upbeat, and encouraging. And most of them we're regulars from what I gathered. Also I think it's worth mentioning for those who may be in a similar situation as myself. I am currently overweight. Which I was quite self conscious about when signing up. And with diving, you're kind of on display for a short amount of time till you take that plunge. But thankfully as I mentioned, everyone was absolutely welcoming and did not make me feel judged at all.

I have a monthly membership here and I enjoy coming and swimming here. They have two large pools,…read moreare open often and have lots of lanes. However, as lap swimmer, I really think there are a lot of things they can improve to create a better experience for lap swimmers to determine when lanes are open. They have pretty poor communication, despite online tools for determining when lanes are open. First they post a link to a google calendar for each pool and the schedule. The problem is the way the schedule is laid out is confusing. For example they will not bracket the schedule changes for the pool, by that I mean they will tell you when a change starts, but not always when it ends. Or they communicate for what his going on for the other lanes during certain times. 9am Diving - Lanes 14-20 9:30 Lap Swim - Lanes 6-9 There's 5 lanes completely unaccounted for. Or sometimes they will post times like this and the lanes listed conflict with on another for example it shows below that lane 9 ends at two different times. Laps are listed, twice instead of one. 8 - 9:30 am Lap Swim - Lanes 11-20 8 - 9am Lap Swim - Lanes 6-9 8:55am - 2:05pm Swim Lessons - Lanes 1-9 They list the lanes open, but they don't actually label the lanes at the pool, so I'm not sure why. It feels like this is an internal calendar not a consumer facing one. They should just make this simple. Show the start and end times of a changeover and list the available changes like 8AM-9AM - 13 lap lanes (list the lanes), 9 Swim lesson lanes (list the lanes) 9AM - 2PM - 3 lap lanes (list the lanes), 9 Swim lesson lanes (list the lanes) The way they layout the information is extremely confusing, complicated and you have to do a lot of math to figure out what's available, when it can be much clearer, simpler and easier to communicate. They should really lay this out visually like a Google calendar broken down in color coded blocks of time or in columns broken down by categories for Lessons, Lap Swim, Diving, Classes... That way you can just turn off what isn't relevant to you and see what's available quickly. Sometimes change overs don't occur at the listed time and you're stuck wondering if the calendar is wrong. Then they have a camera feed online so you can see the pool live. Great idea, but completely useless in practice. It's clear the camera is old, so the resolution is poor. It's also placed at the short end of the pool near the front. so you can't actually see any of the lap lanes in the distance with any clarity, so you have to zoom in to see if anyone is the lanes but you can't. The way the site is implemented is the feed auto switches between the two camera (the one for the other pool) before you can make anything out and if you can zoom it it's too hard to make anything out. So it serves no purpose. It's ridiculous. Upgrade the camera. Put them on both ends, or at least move it to the long end so you can see clearly if the lanes are full. And let the user control what they see. They also have this cone system they've implemented to let people know when a lane is open for swimming, lessons or something else at the time of the change over. But the problem is the key for what the cones mean, is at the front of the building. Why not just print what the cones mean directly not the cone itself. So you don't have to walk back and read it? The showers constantly have broken soap dispensers and shower heads. And even though they break the time, the keep replacing everything with the same shower heads and soap dispensers. I get that this can be a cost but they don't have that many showers and these days there are so many options I can not image it's that hard to find something both quality and budget friendly to avoid this problem. Finally their communication of closures can be a lot better. I buy a monthly pass, and swim often. There have been many times when the facility was closed with a weeks notice, sometimes for an entire week. If you're going to do that you need to let people know in advance so they don't waste money on membership they can't use a quarter of. Or the pool has been closed for 'contamination.' They do not specify what that means, even when asked. That is crazy. I get that some of these things might cost money. But some of them cost nothing at all. They are just simple changes that can be made tomorrow if there was more thoughtfulness and care put into the experience of the user. It feels like this place is trapped in time and put on auto pilot. Every single solution doesn't need to be the cheapest lowest effort solution all the time. You can create a better experience.

非常满意这家游泳馆！Blake校长非常专业很有耐心，会根据孩子的具体情况来调整教学方法，氛围也很轻松有趣，孩子每次上课都非常开心，进步也非常明显，环境非常整洁，工作人员服务态度也非常好，课程安排也很合…read more，值得推荐！！ I'm very satisfied with this swimming pool! Principal Blake is very professional and patient. He will adjust the teaching method according to the specific situation of the child. The atmosphere is also very relaxed and interesting. The child is very happy in every class, and the progress is also very obvious. The environment is very clean, and the staff's service attitude is also very good. It is worth recommending!!

We've been bringing our son, to Blake swim school for almost a year, and until now we had a good…read moreexperience. We were happy enough to refer several friends because we believed in the program. Unfortunately, our experience yesterday, Friday 7/31 completely changed my opinion. When we arrived for Blake's regular swim lesson yesterday, we were told that his time slot had been given to another child. No one called, emailed, or texted us to let us know. We showed up expecting his usual lesson only to find out that his spot was gone. When I asked why, I was told that my lesson package had expired. I had purchased a 20-lesson package, and I was never verbally informed that it expired after six months. The staff member simply said, "It's on the paperwork. You should have read it." I was never given that paper when I paired for that 20 lessons package. I'm not upset that the lessons expired, I understand businesses have policies. What upset me was that they took away my child's regular time slot without any notice or courtesy call. A simple phone call or email would have prevented us from wasting a trip and would have given us the opportunity to renew before losing our spot. The response I received made the situation even worse. I was told, "We're very busy. That's just how it works if you don't pay." After being a loyal customer for almost a year and referring multiple families, that level of customer service was incredibly disappointing. This experience made me feel like existing customers are no longer valued now that the school has grown. Policies are one thing, but treating customers with respect and communicating important changes should be a basic expectation. Sadly, because of how this situation was handled, I'll be taking my business elsewhere. I hope the school improves its communication and customer service so other families don't have the same experience. UPDATE: Thank you for taking the time to respond. I appreciate that the two expired lessons were restored. However, my concerns go beyond the lessons themselves. The app logged me out, my password no longer worked, and there was no option to reset it on my own. In the past, the previous staff member was always patient, helpful, and willing to assist with password issues. Unfortunately, my recent experience was completely different. The current staff member was rude and unprofessional. She demanded my phone and repeatedly raised her voice, saying three times that she wanted to see my password. She appeared frustrated by my questions instead of trying to help resolve the issue. I also still have concerns about the lesson expiration policy. I purchased a 20-lesson package, yet all 20 lessons expired after only six months. If the policy is that 10 lessons expire after six months, it doesn't make sense that a 20-lesson package would have the same six-month expiration period. I would appreciate a clear explanation of how that policy works. My goal in leaving this review is not simply to complain, but to encourage better customer service, clearer communication, and improvements to the app so other families don't have the same experience.