I visited Dr. Bussa in April for a tooth extraction. After administering the novocaine, Dr. Bussa told me he would return in five minutes, but I ended up waiting nearly an hour before he came back to extract the molar. While I understand that delays can happen, I couldn't help but wonder why it took so long, especially since the only other patient in the office appeared to be there for a consultation.
After the extraction, I was given basic home care instructions and sent on my way. However, within a week, two stitches came out, followed by a sharp edge emerging at the extraction site, which irritated the side of my tongue. I called the office and was advised to return for a follow-up.
During that visit, Dr. Bussa explained that my issues were caused by being too aggressive with the prescribed mouthwash and letting my tongue touch the extraction site. He even warned that if I didn't keep my tongue away, the area wouldn't heal properly.
Luckily, I had a regular check-up scheduled with my dentist shortly after. She immediately identified the real issue: a bone fragment had come to the surface--something that can sometimes happen after extractions. She easily removed the fragment, which turned out to be large and extremely sharp. Her concern, along with that of her staff, made it clear that this should have been addressed during my follow-up with Dr. Bussa.
Overall, I was disappointed with the care I received. Whether it was a lack of knowledge about post-extraction complications, the unexplained wait time, or the failure to address the issue properly, I cannot recommend Dr. Bussa. I also reached out to the office by email to share my experience and waited for a response before posting this review. I was told that my experience would be discussed at a staff meeting. Patients deserve more attentiveness, professionalism, and respect for their time and well-being. read more