Called to see how much it would be to mount and balance 4 tires. I said I had the tires, he asked…read moreif they were new or used. He said they cannot mount my tires because they are new. ​

First rate customer service from this family business. I had to come back the next day for a crack…read morein my wheel to be welded, and since I didn't have access to an air compressor for the inevitable overnight leakage, they let me take their portable compressor home with me. Sure enough, woke up to 11psi in the tire, and was able to pump back up to 30 to drive over to the shop. Repair done at a fair price, and they even took a look at a couple other minor issues I brought up and gave advice at no cost. Would recommend!

I have used them for several years, very good and very reliable…read more Not the cheapest, but insurance adjusters seem to be favorably impressed when they learn Steve and Stacy's are involved.

I took my vehicle to Steve and Stacy's on a recommendation, I dropped it off early in the am…read morebefore getting a ride to work. Through out the day no phone calls did I receive from them. On my return the vehicle had never been touched, and I was given no explanation. There is a sign that say''s " Professional Service", now I'm not sure what that means because I surely did not receive any professional service whatsoever. My assumption was that they did not feel like checking the vehicle out.. So I wonder if the black Buick that's been sitting there for weeks has been going through the same thing!!! Never again, if you take your vehicle there, hopefully they will be in the mood, and interested, as it is an auto service center.

I have been a customer of Bigley Auto Repair for over 7 years. While it is not the most…read moreconvenient location, it is well worth the drive. The repairs are top-notch and reasonably priced. When I first used this shop, another repair shop told us that our CRV needed $1,200 in repairs. Paul examined the vehicle and told me that nothing was needed. They have now worked on three of our vehicles and I have never had a problem.

My son tried to get an inspection sticker they tried to tell him all of his brake lights were out…read morenot a single one of his brake lights are out we went to another place that immediately passed his inspection with no issues apparently if they feel you don't understand how cars work and you're young or possibly even a female they will try to get cash out of you so buyer beware.

Great customer service. Quick turn around. The work they do is guaranteed for the life of your…read morevehicle. I definitely would use them again (hopefully won't have to).

Very detail oriented worked with my insurance. Smooth transaction. I would use there services again…read moreif needed.

They don't stand by their work. I used these folks for a few years. Most recently, they did a…read morerear brake job for me. A week later I could hear something loose in one of the rear drums - rattling around. I took it back to their shop. When I came back, they said nothing was wrong and charged me $40. There was obviously something the mechanic missed the first time during installation. It was the same mechanic who checked it out when I came back. I'm guessing he said there was nothing wrong to cover his own butt, and quietly fixed his error. I should not have been charged.

The folks here are excellent and very knowledgeable. Great service and value. They sure make you…read morefeel welcome and right at home while you wait. Highly recommend.

My daughter and I were traveling to Summersville WV we broke down close to the Eden's fork exit…read more the alternator went out on my car. my car got towed. It was 4:00 on a Fri evening Labor Day weekend. had no idea how I'd ever get it fixed. it was towed to GT Automotive. Greg the owner was so nice and helpfu. he called around and found the right parts and fixed my car the next day. it was also a very reasonable price and not thousands of dollars like I thought. he let my daughter and I hang out in his shop until someone came and picked us up. If you break dwn or need somethin, I'd definitely recommend him. Thanks for all your help Greg. you were our Angel in time of need.

My son and I broke down on the highway and had the great fortune of being referred to Greg Moses at…read moreGT Automotive about a mile off of I-77. We were completely stranded and needed an air pump which Greg secured for next morning delivery then arranged for us to be driven to a local hotel for our stay. The next morning Greg picked us up and was able to finish up the pump, all four belts, and did a once over as we still had another 4 hour ride ahead. Greg and his team were the best in how they simply took care of us at a very fair price, top quality work results, and as kind and honest as can be! We really appreciate the warm hospitality shown to us and we sure felt at home while we were there. I know we will see Greg again and I highly recommend him and his team to anyone and everyone! Please keep up the great work and the high standards you have!!

They towed our RV to their lot after we were involved in an accident on I-64 near their…read moreestablishment. They gave us cold drinks at the accident site and let my wife and cat (which was very stressed) sit in their air conditioned truck. When we got to their shop to clean out our RV they offered us popsicles to help with the heat. Everyone there was very nice and super supportive. They even drove one family to their home in War, West Virginia after they could not get a ride.

This place is amazing. We are from Texas and during a very long road trip our suv began to…read moreoverheat. It was a little after 5:00 pm and after calling several places they were willing to send a tow truck to pick us up. Since they could only carry 2 people in the tow truck, by law, a man, last name Hutchinson, picked up my family in his own truck. They took us to a hotel by their shop and even got a discount on our stay. The next morning, Daniel, (I believe was his name) the mechanic that worked on our vehicle found the problem immediately. He fixed the problem and had us back on the road by 11:00 am. They did not take advantage of our situation and just billed us for the tow and an hour of labor, didn't need any parts. What can I say, they saved our trip and didn't break the bank in the process!

These guys are so awesome and honest!…read more My little birdie is finally leaving the nest and takes a short term contract to work in Charleston, WV. He starts having trouble with his vehicle and is unsure as to where to take it as he is unfamiliar with the area. I take to yelp and immediately find this 5 star rating and give these guys a call. While they are quite busy they manage to squeeze my son's vehicle in so that he would not miss work. Here's the thing...they did not charge for the labor or parts!!! This was, at the very least, a $175 job! Gave my son the keys and he was on his way. While I am not an emotional being, I teared up. This was an absolute blessing to come across such an anomaly..honest/mechanic! To top it off, his vehicle runs like new. If I could pick this shop up and put it in Houston, I would!

caused more problems and didn't fix a thing costing me $500. The owner is rude and incompetentread more