Came in with family member that needed scans. Need show ID get sticker with name to go in. Signs not greatest to direct people around hospital. Ask employee they say a letter and it's like ok and which way do I go?? So been sitting here for a while watching same thing happened to us happen to many more people. Got off elevator need take left but 3 way hallway with no clear sign saying scans in a certain direction. As lady is this were we go at a counter yes, BUT need sign in on machine tucked in corner. Can't goto the person and say ur name and start nope need use machine. Elderly struggled, getting stressed having to use machine they can barely see and not sure how to use. Employees at counter had to leave come out and direct them how to use. ( why, can't we just check I. With the person you end up going to anyway). Man with crutches couldn't use machine and refused because he was holding g on to crutches and employee had to come help because he couldn't relax and figure out machine. Several more people baffled by having check in to machine you don't see that's tucked off to side. Older people can't handle modern tech, and people with disabilities don't want to fuss with it either. And if you're experiencing health issues and your problems stressed and panicked and don't want to have to fuss around with tech, especially when seconds later you go to the person sitting right there. And using letters instead of numbers doesn't do anything but throw people off. Ok last complaint, a man came in with arm crutches to struggle to walk. He had issues trying sign in, and asked were to sit and wait, then employee comes to get him to bring him where needs to go and walk him there and he's struggling to walk. He takes few steps asks if it's far? She said yes he said I can't walk that far can get chair and she was like uhhhhhhh. She couldn't be bothered to ca for help and made guy walk and said oh just take ur time. Unbelievable. No excuses at Al to make man struggle instead getting chair. We had scheduled appt for test, showed up early, finally found spot we had to goto , messed with machine to check I. Spot to lady at counter only be told don't have appt today. We got call last night confirming. Made a thing about it, only to be able to get MRI done anyway. I'm sure we had appt, and seems werd just so happen to have open Machine for scan. Employees should worry more about helping the confused nervous people coming into this hospital instead of gossiping and watching people struggle to fig things out. When pulling up to hospital employee parking sign then you drive further say is patient parking to left, go in park but your near surgery door. If you keep driving by what is main entrance more parking. This place has no clear directions. Employees should be well trained to handle their spots and they seem confused themselves. Unnerving when these are people supposesupposed to to do their jobs right so insurance doesn't harass me in few wks because they failed to process appt properly. read more

DO NOT go to maternity ward here on floor D. Its our worst experience in a hospital ever. The staff was more interested in gossiping about patients and cell phone use than caring for the patients. I heard them gossiping about patients first hand while charts weren't filled out and newborn diapers weren't changed. There was no excuse for that type of treatment when the maternity floor was practically empty, now we know why. My brother came up to visit, he asked me if anyone smiles on this floor. read more

They made me wait about 8 hours I wasn't allowed food water they put me in a corner with no call button I have epilepsy. I had a referral for test they wouldn't look at. They took so much blood 3 different people lost it apparently. Try seen a bowl obstructIona Dan wet suppose to get me meds and told me to prep for surgery they didn't come back and twisted my Iv and I was tangled and I started bleeding outta my ass and vagina I was trying to let someone know i needed to puke bleed and piss they laughed ignored me I had to move the bed so heavy so inwardly the iv so I can take the bag and get to a bathroo. they wouldn't let me eat or drink and just kept laughing. The doctor said it was 20 minutes take it out yourself walked away I was already bleading everywhere and they were laughing I didn't have a call button. I said that wasn't okay and the doctor said okay go. They put me in the waiting room bleeding mad me take out my own iv and hold it there was blood all over. The doctor laughed and said we know you didn't have a good experience didn't adress anything inform me after telling me i have an issue. They ignored my female anatomy again was treated like a stupid woman they didn't take my insurance info nothing. I left white my uber had to me walk and I lost so much blood. I have every sympto they said is an emergency on the paperwork and was told to watch how I talk. Mind yoh no food would t look at federal forgot half my stuff and left me in pain bleeding. Uhm i keft in worse condition and i can speak. I was punished and I'm bleeding still but they aren't answering and said I'm fine I have a bird brain. they lost my blood and ttook so much that's it ignkred everything me my pain. I just cried cause that's not heath care that's not care and if I want a woman would it be different. yes You guys didn't even check my ovaries punished me foretting you know I was trafficked. it was torchure my uber has to help me to my dorr I passed out I oat so much blood. It was all over they just laughed like I was trafficked my assholes falling out so funny. You guys were so horrible and what did you do why'd you take so much blood. I came in around 1 pm, if they were educated why would they do that. Unexceptionable they shouldn't get any money they left me bleeding never checked my female parts heart urine nothing just laughing. horrible read more

Awful! They use AI too much So many mistakes can't be mistakes . This is purposeful medical fraud. They give you meds that you don't take . Patients, Please Read your whole hospital report. 100% They Fraud Insurance companies Your medical file will be sent to providers you don't know. However they WILL KEEP YOU ALIVE SO THEY CAN MILK EVERY LAST DIME FROM YOUR INSURANCE COMPANY. Bristol Hospital hires the best felons ever. If you complain your records will be pummeled with lies. They get you in and bilk the insurance company for consultations you never had. Add providers to your file that you never met. I'd rather go to a veterinarian . A veterinarian knows more bodies and more educated than the doctors at Bristol Hospital . They most likely get kickbacks from the funeral homes. No Joke read more

Bristol Hospital ED sent my 80 year old mother home in AFib RVR only after five hours of observation. Thank GOD one of my daughters is a nurse and knows the consequences of AFib RVR otherwise my mother would have continued in that state until her next appointment and with a heart rate as high as 168, it could have been fatal. Get a second opinion if you go to Bristol Hospita! read more

Should be renamed: Bristol Urgent Care. If you truly have an emergency, go somewhere else. If you're not feeling well or have a sore throat, they should be able to handle that. read more

Back in 2020, I had a single episode of pulmonary embolism, for which I was put on Eliquis, by my oncologist. The following year I was seen by Dr. Marakoviz, for a single episode of arhythmia. Nothing to do with Eliquis. My oncologist now thinks I might be able to get off the Eliquis, but refuses to make that determination herself, saying it must be done by a cardiologist. I called Dr. Marakovitz' office, explaining the entire situation. I was told that, since I had not been seen there since 2021, I would be considered a "new patient", and they are not taking any new patients. read more

ER VISIT only 3/28/26. 1.5 weeks of lower flank pain front and back. Went in for kidney stones. I had a previous lithotripsy 3/28/25. DR J Martin did ct scan confirmed 3 stones. BP 191/117 lipase 97. Gave straight pain meds in iv line in the hand with NO Iv fluids given! He said if I had other pain he would be more concerned. I was then discharged and puking sick all the way home. The check in and nurses straight 10 stars all of them. DR. Martin a solid ZERO 0! read more

In the past 4 years I have had extended stays at four different hospitals. I have never had the most amazing experience with a hospital staff as what i have just had with bristol hospitals floor g. Diedra, Kate, Kristen, Angie !!!!! They are amazing and so caring !! Bristol hospital should be excited to have them as part of the team. There were many others that helped me during my stay, im sorry i cant remember all names but the whole floor was amazing . Including nurse Tom in pre op just an amazing experience !!!! Sincerely michael Gagnon read more

I came in for a foot injury around 4pm within 30 got called for an x-ray! Then put in a room and waited for results from 445 to 730 doctor comes in room and gives me my report. Taped my toes together due to injury and sent me on my way. When i asked two nurses they said we dont have results yet cant help you!! Sat back down then i stood by the door and then two nurses proceeded to whisper well i already told him we dont got the results, so then i said theres no need for your smart remark completely unprofessional. All of this happened before doctor comes, when i told the doctor what had happened she stated "Well We Have Critical Patients That We needed to Take Care Of First!! Well this hospital should be blaring with alarms and doctors running everywhere if they were THAT CRITICAL COMPLETE WASTE OF TIME THIS HOSPITAL IS THE WORST, OVER EXAGERATING TIMES TO WAIT EXTREMELY SLOW THE WORSE ONE IVE BEEN IN BY FAR ​NEVER AGAIN. read more

Went in for dizziness, fatigue and headache with heart palpitations, and was given medication for dizziness and got sent home after 4 hours being their with no answer or summary, doctor wrote on my chart that he "told me he will recommend me to a specialist" in which he never did he literally explained nothing gave me my discharge paper and said basically nothing is wrong and to return if I worsen, I never knew a ekg diagram that showed up abnormal and dizziness and headaches is normal for 3 plus days. Just felt they were tryin to get rid of us cause others were more important. read more

Paramedic for 14 years. Stay away. The treat you like crap in the emergency department if you ask a question. I'm serious, shut up and stay in your room is their attitude. I'm in for chest pain and they are so nasty if I am having a cardiac problem again I'm stable enough to leave and go somewhere else. The doctor told me the nasty nurse is a known problem. Transportation staff got treated like crap in front of me by their ED staff. The nurses are just bitches, I'd get fire as a medic for just doing ONE thing they wrong. Wtf is going here? read more

First this hospital is very clean! and other than the emergency room the staff is attentive and caring. I received excellent care after being admitted to the hospital however the emergency room is a total nightmare. I don't mind waiting its a hospital. After having breast cancer twice and Multiple Sclerosis, I explained I had a port scar in back and one vein in my hand. After years my veins collapsed. I am an older woman. The Nurse was rude and unfeeling. Very Judgmental and condescending. I was in two surgical boots and was unable to walk without help. I asked to be taken to the bathroom and the nurse said " Oh you can walk" ,not a shocker. It hurt my feelings. I had two failed foot surgeries, they refused to take an incident report. I am not in a great neighborhood and they treated me like I didn't matter. That foot surgeon and his staff got sued by other people so hard the Dr can no longer practice in CT. I am still having corrective surgeries on my feet. NO APOLOGY NOTHING! I let a nurse know I wanted a phlebotomist to give me an IV. The nurse basically threatened me and said if she did not IV me I was not going to be seen by the doctor. That she would not even let the Doc know I was ready to be seen. My arms were so black and blue and there was hours of excruciating pain and that nurse, no longer works there, in the end was unable to get my vein. I had emergency surgery and she to this day 3.5 years later is a lingering nightmare. read more

I have never waited over 3 hours in an emergency room. I had an urgent concern and was uncomfortable. Staff was very dismissive, and others were taken prior to us despite them arriving afterwards. No organization, Not sure how they dictated who was seen first because evidently it was not first come first serve. Poor care. Would not return to this hospital nor recommend it to anyone. read more

I brought my wife to the Bristol Hospital ER on Oct.22,'23. She has been suffering from Sciatica for over 3 weeks and could not stand the pain anymore. She was hoping the resident MD that afternoon would do some sort of scan,be it an x-ray or other image to see if there was something irregular with her spine,discs,or some other inflammation. I have to begin by saying the intake secretary was pleasant and so was the person that took her vitals shortly after in take. Then the nightmare began. We waited in the waiting room over 5 hours before being seen. The doctor walked into the room and said. "Why are you here? Instead of hi,I'm Dr. so and so. What's your issue? When we told him about the nerve pain he never looked at or touched my wife to evaluate her pain. He prescribed some medicine and when we ask Him if he could take at least an x-Ray he told us there was no there to do that.So in essence,my wife waited painfully over 6 hours total and got no answers. The ER was not unusually busy and you'd think the s new state-of-the-art facility would have greatly improved with this new makeover. This place is a joke. By the way, when we were finally waiting for our discharge papers a lady came in our room and said you know you have a $90 co-pay due for this visit. Why couldn't they take that co-pay when we checked in 5 hours earlier. I will be going to a different hospital from now on. Bristol Hospital ER: Poor Service,Long Waits,A total waste of that brand new space. read more

After not so great er visit. Continually getting billed when Insurance paid. Each day their customer service calls with something else they need ,when they said they'd fix originally. Awful service. Also please don't keep er so cold. read more

Admitted 9/18 chest CT with contrast showed clots but also BRONCHITIS. I was never told or treated Doctor noted it on 10/21/24. How sad to let a patient leave in that condition & not say ANYTHING! OR GIVE TREATMENT. SO I'VE been suffering since read more

Extremely poor care quality. Left a woman who they diagnosed with pancreaticitis a couple days earlier, that she left and went to another hospital. They left another patient bleeding heavily with pus draining in the waiting room in those blood & pus soaked clothing. After 3 hours they decided to take this person out back for a blood draw because of their heart rate was 111, so they tried to treat this individual for an elevated heart rate, which had they looked it was in their chart and being followed by a cardiologist. That patient also left AMA (against medical advice). Had they taken care of it the day prior there would have been no need to have this patient come back only to sit on a sofa seat in their own bodily fluids. Unless you want the worst care and treatment possible come here, if you want proper medical care find some other hospital to go to. Totally unsanitary, indifferent, didn't care about the patients, no updates on why the wait was so long. My personal experience, was just as bad and will be contacting the Department of health. Stay away unless you're on your death bed. I've never seen such negligence and indifference to patient care. Waste of money and time. Staying with PA'S rather than an ACTUAL MD, OR DO. cheap staff, even lower quality of care. Do not recommend! read more

This review will be of employment at Bristol. I left there because of hostile work environment. I worked for the MRI department and I was left alone for at least 4-5 hours a day with not even tech aid. A patient had an emergency happen in MRI and they just brushed it under the rug. Poor patient. Anyways, Once I left I had a hard time finding a job and wondered why. When I finally got hired the new manager told me that Danielle from Bristol Hospital called my new employer and told them not hire me. Idk if she had a personal vendetta against me for her to look for me find my new employer and slander my name which we all know it's against the law. I just want to warn anyone thinking about working here. Don't do it. If they can't help their own employees how will they help patients. Very dissatisfied!!! read more

Last week I need to be seen for an upper respiratory infection; tested negative for covid a few days prior. I am currently 8m pregnant. I checked in at the front desk at the er and then was called to have vitals taken and explain my symptoms. A man called me in then proceeded to ask me if I was vaccinated after I just told him I was covid free. I replied no. I have my personal reasons and I'm pregnant I did not explain my reasons. He then then informed me "the vaccine saves lives and the life of your unborn child". Umm excuse me.....I then replied "my body, my choice, my child". Who was he to comment on my choice while he sits there in a full hazmat suit including hood and head gear. Meanwhile no one else in the hospital er was wearing that just masks. I'm sorry but his tone, opinion, and comment was not needed or asked for. The rest of the staff and my experience was great. read more

This was the worst experience I've had in my life , so I have a very high fever and was struggling to breath , I have asthma issues so I was scared enough for me to go to the hospital. Which I can't stand going to the hospital. I sit there for over two hours taking my pump very often to try to improve my breathing , by the time they look at me I'm not wheezing anymore but my chest is hurting so bad still struggling to breath but not as much as when I went there . They take a swap to test for covid and the flu . I'm there for 3 hours . and sent home. The part that was the worst was the nurse who is handing off to the next shift and I hear her going through the list of patients as if we can't hear her and says that I was a waist of her time . Well I'm sorry that someone who came in over 6 hrs symptoms have subsided . So unprofessional. I get that it's Been crazy but professionalism should still be a thing . I'll wait till I pass out from my breathing issues instead so then maybe I won't waste her time . Oh and I almost forgot the brawl between the 5 security guys and one highly drunk guy like 2 feet away from me . stay away if you can read more

The Barnes lll Inpatient Behavioral Health Unit.... If I could give this place negative stars I would!! This place is a JOKE. Not equipped to handle any of the 'conditions' listed below. Under the guise of 'if they aren't a danger to themselves and others and they are ambulatory, they no longer meet the criteria to be there'. Do you think a person who was admitted two days prior with (notes from the emergency BU unit who transferred her) paranoia, delusions, and tangential thought process, where the current episode is manic with psychotic features who can barely walk from drop foot (this was not addressed medically) should be out driving around or put into an UBER! Yes- they offered to put her in an Uber. Aren't they lovely? The family certainly doesn't. Unfortunately, all the flowery words in the world put into a promo piece cannot care for these patients. DON'T let anyone send your loved ones here - even if it's the only bed available. Again- NOT equipped. The Barnes III Inpatient Behavioral Health Unit provides 24-hour care and monitoring for adults aged18 and older. This unit provides the most intense level of treatment for mental health and addictive disorders, including danger of suicide or other self-harm. We treat a diverse group of patients with a wide range of conditions and problems, including bipolar disorder, addiction and substance abuse, major depression and psychotic disorders such as schizophrenia. Each patient's care and treatment is tailored specifically for their needs, life experiences and issues. We respect your heart, mind and voice at all times and will tailor an individual care plan based on your specific needs. read more

I went to pick up a friend of mine who was discharged from that poor excuse for a hospital and was shocked to find him still in his Johnny with the intravenous still sticking into his arm after the Nurse wheeled him out to my car. I had to go into the hospital and have the Nurse come out to remove it. I never go there because of their incompetence. read more

My wife had her 84 year old mother brought to Bristol Hospital from her nursing home. The transfer went well but the admissions, security, and nurses really need a better understanding of what a medical proxy is and what they are there to do. The staff would not let my wife in to be with her mother and would not provide any information. There is really no excuse for this. read more

Most places recognized their front line workers during COVID - not them. Didn't even test the employees

This is a hospital that has been sued numerous times recently and has lost each one of them. They need to either be closed or merged with another hospital. At one time Yale was to take over this hospital but back out. I was told it was because the infrastructure of Bristol Hospital is so old. In fact, a dear and close relative of mine was pushed into going to Bristol Hospital by his GP instead of going to Yale for the removal of Insulinomas. Yes, because he was so scared he made a mistake by putting his trust into his GP. The surgeon who operated on him at Bristol Hospital was a Breast surgeon not even a Pancreatic surgeon. . First, they screwed up the pathology report telling him that he had pancreatic cancer and wanted to begin chemotherapy at once. Thankfully, he got a second opinion from Johns Hopkins. The best pancreatic pathologist in the world, Dr Hruban redid the pathology and found that the pathologist at Bristol Hospital had pushed the cell out of the tumor. There was no cancer. Dr Hruban then sent a detailed report that was given to Bristol Pathology on how they had gotten it wrong. Second, he had been still experiencing episodes where he would pass out due to low blood sugar. The people at Johns Hopkins did another scan and found that the surgeon at Bristol hospital had missed three other insulinoma. He had the surgery redone at Johns Hopkins. The first surgery was over 7 hours due to the complications that the surgery at Bristol hospital had caused. Not to mention the huge pseudocyst after the original operation that the people at Bristol Hospital and his GP had not found was causing him a high fever and sever digestive problems. . He lost his spleen, all but one inch of his pancreas and part of his stomach. During his 4-month stay at Johns Hopkins he had to have another four surgeries. It has been 11 years, and his life has never been the same because of the total incompetence of Bristol Hospital. Thank God he never listened to Bristol Hospital to begin Chemotherapy for a cancer he never had. Stay away from both the Doctors associated with Bristol Hospital and never step foot in that Hospital if you value yours and loved ones well being. read more

not good at all last Sunday march 10 I was at the ER knee problems and just blood pressure,X-ray and that was it 4 hours waiting and I left the doctor never seems me never again read more

DO NOT GO HERE. Zero compassion for patients who are going through cancer. If you file a complaint all they do is defend their employees when that employee should be fired. Very aggressive towards patients. Would not recommend to anyone I know. CEO clearly not doing a great job. read more

My 102 year old mother recently had the most caring and professional care on the staff on Floor G. We are so grateful for their compassion and communication with us. read more

I was just released from Bristol Hospital yesterday after a 1 week stay from Covid 19. The staff was impeccable and I was immediately seen by a dozen ppl in the er who all did their job perfectly to the point where I went from feeling close to death to greatly improved in an hour or two. From then on I was given meds and fluids and tests and xrays and seen by several doctors and nurses and monitored on a regular basis. Little by little the iv fluids and meds were removed one by one until I was able to walk and talk without any oxygen assistance. 1 week to the day I entered Bristol Hospital and I am almost as good as new...barely coughing, breathing is greatly improved and no need for an oxygen tank. I highly recommend Bristol Hospital and their wonderful staff! read more

About the only person I'd send there is my x wife!! They've screwed up me and my family too many times over the years. Don't recommend at all read more

This was the worst experience I've had in my life , so I have a very high fever and was struggling to breath , I have asthma issues so I was scared enough for me to go to the hospital. Which I can't stand going to the hospital. I sit there for over two hours taking my pump very often to try to improve my breathing , by the time they look at me I'm not wheezing anymore but my chest is hurting so bad still struggling to breath but not as much as when I went there . They take a swap to test for covid and the flu . I'm there for 3 hours . and sent home. The part that was the worst was the nurse who is handing off to the next shift and I hear her going through the list of patients as if we can't hear her and says that I was a waist of her time . Well I'm sorry that someone who came in over 6 hrs symptoms have subsided . So unprofessional. I get that it's Been crazy but professionalism should still be a thing . I'll wait till I pass out from my breathing issues instead so then maybe I won't waste her time . Oh and I almost forgot the brawl between the 5 security guys and one highly drunk guy like 2 feet away from me . stay away if you can read more

Bad ! Took 4-5 hours in ER. When an exam room was open wife needed the bed down a little. Doctor or assistant said be back in a minute. never came back.Went to nurse station they said someone will be there in a minute. Turned around, the guy is sitting outside her room eating chips he just bought. When leaving foreign nurse said can I help you. Said I'm looking how to get out, she said only exit is behind you. I pointed out several doors in front of me lit wit LEDs saying EXIT with arrows also lit to doors under each. She could have asked the nurse she was talking to, but decided to answer without knowing what she was blubbering about. Need better nurses, assistants, everyone. Doctors seem good, but everyone else, fire them, get caring, knowledgeable, people to replace them. read more

Words cannot express the gratitude and respect I have for the team of professionals at Bristol Hospital, who skillfully and compassionately cared for my late Aunt Janet and Uncle Al Robidoux. Each staff member demonstrated the utmost care, kindness, and competence while tirelessly working to tend to their patients. Although I didn't jot down the names of all the providers involved in my aunt's and uncle's care, I would like to give a special thanks to the following: Dr. Brahaj for her clinical proficiency and advocacy on behalf of her patients; Dr. El Baz, who was in frequent contact with the family, showing immense kindheartedness and providing concise information to help with decision making; Dr. Shah for communicating frank and honest feedback to assist with end-of-life planning; Sophie and her medical team for carrying out consistently warm-hearted and compassionate hospice care; Zanaida who showed her heart of gold in her treatment of my aunt in the ICU and; Collette who was extremely caring, skillful, and educative, providing me with the support and feedback I needed to be of comfort to my aunt in the ICU prior to her passing. I apologize for not jotting down all the practitioners' names. For those unnamed, my gratitude is the same. I cannot thank you all enough! Keep up the excellent work!! read more

Would like to select zero stars but can't. Avoid this place at all costs. Went to the ER where they told me what I needed. Took in the neighborhood of 14 hours to get the medication I needed because of total communication breakdown on their part. They choose to outsource their "security" to some low budget outfit that throws security patches on shirts. They are rude and don't listen. Lastly, they also outsourced there billing to some low budget third party outfit in Pennsylvania. Rather than getting a bill first, you are going to get a notice with a big gigantic debt collector notice on it. Not cool. Barwis clearly is not fit to run a hospital of this size. read more

We brought our daughter to the emergency room this evening, she's been throwing up, has congestion, a bad cough and running a temperature of 103.5, she isn't drinking fluids and is very lethargic and not herself. They take her temperature in triage and says its 98.2, I explained that's not right at all, then couldn't figure out the scale and put her weight at 32lbs and again i pointed out that's not correct ( she's 40lbs ) when we were moved into a room I demanded they take temp again and sure enough was 102.4 this time! A few minutes after getting her into a room DR Anthony P Depalma comes, listens to her breathing and confirms he can hear congestion, then says "well she looks good" I couldn't believe he even said that cause the poor kid looked awful, then without even touching her he states she "most likely has a viral infection like "Covid", "RSV", "Bronchitis" or "Flu", we asked if he was going to test to find out, and he only replied "NO" then told us to watch her pee and we can go home! He not only showed no interest in my 4-year-old daughters well-being but blatantly showed callousness. The discharge nurse was nice and was trying to defend the DR when we addressed all these issues we had with him and his "diagnosis" actually lack of a real diagnosis, she proceeded to say and these are her EXACT words "you have to understand that he ( the DR) has been dealing with REALLY sick children who have needed to be admitted" Meanwhile my poor daughter is laying on the hospital bed all out of it burning up looking at us to make her better, was just so sad. We will NEVER go to Bristol Hospital EVER again and I really highly recommend that if you care about yourself and your loved ones then you shouldn't either. read more

Terrible experience here. Brought my boyfriend here and they didn't even do all the basics for the symptoms he was experiencing. After 2.5 hrs, they sent him home and advised to use OTC remedies. Went to urgent care two days later after worsening symptoms to find out he had a respiratory infection that the hospital could have determined with a simple ear and nose scope. Would not recommend this place as they are unqualified and not professional at all. read more

A huge mistake which I will regret for the rest of my life. I had my mother taken here via ambulance to the ER because it was the closest hospital. She was having difficulty breathing. She was there from approx. 9:00 am - 4:00 pm before being taken to a room in ICU. The one star is for the ICU physician, Dr. ElBaz, who was a compassionate and wonderful person, and the nurse's aide on the day shift who was also compassionate and caring. The nurses were unfriendly and lacked compassion. I was there every day, all day. My mother told me a nurse on the night shift was mean to her and called me one morning at 6:30 to please come and get her. No one would tell me who the nurse was on that shift. After a week, my mother was transferred to the 5th floor on F South and put in a room with a woman who had a severe cough. My mother had respiratory issues. Her nurse acted like she hated her job. My mother was discharged 2 days later. The 2 nurses who helped prepare her for discharge didn't normally work on that floor. They were very professional and compassionate. My mother was transported home by ambulance. I noticed a large bandage on her tibia. It was a deep laceration that had been bleeding and was 3-4 inches long. It was NOT noted on her discharge papers. I called the hospital and was bounced around until the head nurse on F South, Allison, returned my call several days later, who claimed it must have been a "skin tear." A blatant lie (The nurse who treated my mother at home saw the laceration and couldn't believe no one had any answers). Nurse Allison said she didn't know what happened or who administered the bandage. Then she called back a couple of days later to tell me it must have happened in ICU. Answer? No one knew. When pressed, her tone was snippy and defensive. I was then referred to "Patient Relations." At that point, I was beyond disgusted. Another run around. It has taken me a year to write this because the thought of this experience makes me ill. Taking my mother here was one of the worst decisions I've ever made. read more

We were treated well and they took my husband in promptly to be seen for having a large amount of blood in his urine. I'm glad we came here.

Went in for a shoulder surgery on 10/26. Going into the operating room the nurse asked me to remove my wedding ring and she showed me that she put it in a plastic bag and put it with my belongings. Came out into recovery and left with my left arm in a sling/immobilizer. A couple days later I removed my arm from the immobilizer and saw that my ring was not on my finger. I immediately called the hospital and spoke to Judy at the recovery nurse's desk. Told her the last time I saw my ring and asked if she could look into the location of my ring. She called me back and said that the nurse in recovery had tried to put it on my finger but wasn't able to so she put in with my belongings. Lie #1. I asked for the manager Jenny to call and was told she would. Lie #2 I called again a couple of days later and still couldn't speak to a manager or supervisor. Left a message to please call me ,two weeks later still nothing. Caution there is a thief in Bristol Hospital read more