I requested a deep clean from Amy Ordonez, UBI: 604 789 439…read more I was moving into a house that had not been lived in for a year, and had likely not been deep cleaned for years before that. My experience was as follows: SET-UP - shady I called before closing time as per Google reported working hours, left a message and expected a call the next day. I received text messages from 2 different numbers at 8:26pm (after their working hours) that said "hello when did you want to get this done we can come oit". No context. I responded to the second phone number that had a little more context of "you called earlier". I assumed it was for cleaning, and thankfully I was correct. We tried to get something scheduled but she had to change the dates 3 times within. I decided to go with someone else because it started to feel sketchy. Then she started to beg to keep me as a customer, showing me videos and her business reference number. I eventually caved, even though I read how she responds to negative reviews with a very unprofessional emotional backlash... I'll give a girl a break. THE WORK - lacking and dishonest Quote: $385 - 4 hours - clean everything but the walls, tax included. Real cost $450 - 3 hours - clean appliances (I'm glad they cleaned the oven and fridge), toilets and air vents. Since that time, I've had to clean all my light fixtures (fan blades, bathroom light covers, bulbs, mountings), cabinet interiors (which her workers sent pictures hinting that they had done it but in reality had not), shelves, and I expect to find more things as I continue to unpack and set up for Christmas. I should have educated myself more, paid attention to my gut and gone with someone else. $150/hr? For this? What was I thinking?!

I was moving in to my new home in lakewood wanted it nice and clean before I came I was moving from…read morenew York really didn't want to deal with having to do it myself I have a three bedroom 1 bath and all hard wood floors Amy was a very nice lady and charged me a decent price when I finally got to the home it was so clean and smelled really good I was so glad I didn't have to do it thank you so much Amy I will hire you again and I would recommend her to anyone thanks again

Kori and her crew are very easy to communicate with, they are prompt, courteous, and pay attention…read moreto details. Kori goes the extra mile to make sure we were satisfied with her service. Highly reccomend her

I've been going through tons of stress dealing with the sale of my house. I've needed several…read morecleaners to come through before the final transaction (photos, open houses, and a final move out cleaning) so I've had to hire a few helpful hands to get this done. Out of the 3 house cleaning services I've used during this process, MPL cleaning was by far the best. Kori was on the ball, very good at communicating with me and getting me scheduled fast. They were even accommodating when TPU turned off my power and water before they were supposed to. I can't remember the name of the cleaner who was at my house both days, but I really liked her. I'll even think about having them come out to my new house if I need some help keeping this place in tip top shape.

He came one hour late, stop working middle of cleaning and told me he has to go another work site…read moreand coming back to finish cleaning. never came back and blocked me. charge me $455. do not pay before complete job.

Took 4 days to partially finish a one-day job. Did not arrive on-time. Complained it was too…read moredifficult to power wash one side of my garage and one side of my house of loose paint. Refused to complete work. Also, wanted check written to an individual, not to the company that gave the bid, because they had not opened a bank account. Poor cleanup. Not trustworthy. Excuses and lies.

Superb customer service! The technician was fast and fixed the crown in record time! Very friendly…read morecustomer oriented company! Highly recommended!

So I wanted to breakdown my star rating here. I hired the company to clean and inspect my chimney…read more The services were performed but I was never informed until I called and left a voicemail. -Minus 4 Stars: Denise Dansereau the GM of the company (wife of the owner). She was pretty rude on the phone when I spoke with her. Not only that, she left two nasty voicemails on my phone demanding for the money on a Saturday (10/19/19) when I was never informed that the service was completed. I ended up paying over the phone and asked to be emailed the receipt. I never got the receipt. Customer experience doesn't really exist, was pretty disappointed. -Minus 1 Star: I asked the technician politely to not disclosed the invoice with my tenants and that I would 100% take care of the bill. The technician went ahead and disclosed that information anyways. +1 Star: The owner of the company (Husband) was very polite when he returned my phone call which I really appreciated

I had a water leakage today which was an emergency. I went on Yelp and Google to request for a…read morequote. I came across Solutions Plumbing and noticed all 5 stars . I texted and called the business line. Sab called me back within 15 minutes. He apologized that he was unable to answer as he was still with a client. I explained the situation. He stated that he would come by today after his client to inspect what was happening. He communicated when he was en route and apologized for running late. I advised him not to worry as we were not part of his schedule today. He arrived approximately 2.5 hours from my initial call (not complaining). Sab normally does not work overtime, however, he expressed how he loves to take care of his community and did not want to leave us hanging without water and have other companies charge us astronomically for repair/replacement. Sab was transparent and honest. He explained how his part is plumbing and preferred to work with contractors (to be safe) when it comes to the house structure and all. Good thing that our issue was not major. He was able to replace the part that broke due to normal wear and tear. Sab was humble and connected well with us. He's a natural. The job overall took less than 40 minutes. If you need assistance with plumbing or other services such as the following: -Standard & Custom Showers/Tubs. -Remodel/Re-pipe Services -New Construction -Standard & Custom Plumbing Fixtures. -Solutions for all your plumbing needs. HIGHLY RECOMMENDED!!! =)) Thank you Sab!!

Great service! We had an issue and my mother in law was coming to visit later this week. Sab was…read moreprompt on time and easy to schedule with. He worked around our schedule and fixed everything within a hour and sealed a few holes in our shower as well! After a bad experience with a different local plumbing company I am glad we called Solutions plumbing! Thank you!!!

I am extremely disappointed in the service I received yesterday. I paid for a standard clean and…read morepaid extra to have my fridge cleaned. The only thing that was cleaned was my fridge. None of my windows were even touched, my stove was not cleaned, under the beds and couch was not vacuumed or mopped, my shower was not cleaned, the outside of the toilet was left as is, there are still spots on my floor after they mopped, cobwebs on the walls after they dusted. The list goes on. If I knew this is what I would be paying for, I'd just have done the work myself like I typically do. I bought this as a gift for myself to give myself a break from all the cleaning and ended up having to do it all anyway!! I called to let the manager know and she said she will fix it. I will update my review if this happens.

This is my second time hiring a professional cleaning service - and WOW WOW WOW! I'm so impressed…read moreof their professionalism, dedication, customer service and the quality of their work. Most of cleaning services charge by hours. Wellspring charge by square feet, and they won't leave your house until every square foot that you pay for is cleaned (their words, not mine :D) I love how I was able to customize what needed to be cleaned, since my whole house is pretty well maintained most of the time, yet deep-cleaning is so time-consuming and that's why I need professional help, especially for areas where I can't deep clean myself (grout, bathroom tiles...) After a phone consultation with the office manager Linh, I've got an in-home estimate with the lead technician Athena. We walked through the house and I told them what rooms needed to be cleaned, the areas that bother me the most, which are tiles/ grouts. They are good to assure me that they will be cleaned, and wow they delivered the promises. My house was so clean that I forgot to write a review right away, until the mess started to build up again and made me thinking of them :) The day of cleaning, they showed up in uniforms, with equipment- cleaners organized/ labeled so neatly that I only see from Pinterest. The crew began working, and at the end, Athena did a final sign off around the house with me to make sure I was satisfied and all items are checked. After I pointed out a few areas that got neglected, they went back to work until all issues are addressed. They didn't leave my house until 7pm that day, till my house was all clean. I'm truly impressed with their dedication and professionalism. Will be a returned customer for sure :)

I have been using Susan's Cleaning services for over three years on our apartment complex, to clean…read moreunits as they become vacate. Susan has saved me hundred's of dollars on cleaning appliances that I thought could not be saved. She has made our units look fanatic for the new tenant. I never worry about how the units are going to look nor do I have to inspect her work. She is a pro!!! II have never had a bill exceed over two hundreds for cleaning. Thanks Susan for the outstanding jobs.

Susan was contracted by my renter to clean our rental home when they moved out. Out of the…read morecleaning services that have cleaned our home, they have done the best job. However, they failed to completely clean the oven and the refrigerator. When contacted to inform her of the deficiencies, our call went only to voice mail only to not hear from her again.

Awful!!! Do not hire her. She charge me for 6 hours to do a mediocre job. Dust and dirt still on…read morewood floors, left refrigerator dirty, dirty blinds ( only one small one in the whole house, two bathroom (that they still have hair on floors and dirt on tile. When I tried to call her out to fix her mistake, she stated that she doesn't map or wax wood floors. How else would you clean wood floors.... this is by far worse experience, and still cannot believe that a cleaning maid services would claim that they don't map or wax wood floors throughout the whole house, and still take 6 hours to clean a 1400 sqf house. Worse experience ever.

Our bathroom was kind of dirty. Ellen provided a quick response and her quote was below the others…read moreto clean it. I gave it a try and the results were amazing. She has cleaned the bathroom so well and it is pristine now. I would definitely recommend her and would invite her the next time with out a second thought.