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    Brightway Insurance

    3.7 (3 reviews)
    Closed • Closed

    Services - Brightway Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

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    Adria Coleman American Family Insurance

    Adria Coleman American Family Insurance

    (1 review)

    Avoid American Family Insurance at all costs since they will go out of the way to screw you over…read more I should have cut ties when they screwed up setting up my auto payment. I gave them the bank information to put into the system and they put in the wrong information. This lead to a late payment and me being locked out of the online account. My husband had a car accident (not his fault) their response was ok you can handle it on your own or if we handle it for you if you pay your deductible. This was a shock to me since every other insurance company I have dealt with usually will take care of their insured. The final straw is my husband's 2 year old car was hit by a tire tread on the freeway. There was some damage on the undercarriage. Our mechanic submitted a request to make repairs using OEM parts American Family Insurance refuses to pay an additional $300 to use OEM parts and insists we put after market parts on a 2 year old car. In addition to this our mechanic was willing and offered to work with the American Family Insurance on his shop rate to put the OEM parts on our car because he felt it would be a better quality part. Sad a mechanic is willing to take a pay cut to do something in the best interest of his customer and the American Family Insurance is unwilling to meet the mechanic half way. The funny part is the car will now have diminished value but this will not be reflected in our monthly payment. All in all if you want crap customer service and crap repairs on your car go with American Family Insurance.

    From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

    Brightway Insurance - autoinsurance - Updated October 2026

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