We ran into many hurdles while trying to choose a schedule that fit my 90-year-old Dad's needs,…read moreboth the owner and the scheduler are much more concerned about what is convenient for them than they are about helping families under extreme stress. Caregivers are hit or miss -- a few are outstanding, some are acceptable, and one worked on her college paper the entire time she was looking after my dad. I would only recommend if you want scheduling your family member's caregivers to be your new full-time job.

Twice in three days the rep came to our address, It is a duplex but a totally different street…read morenumber and street name than their client. When I answered the door, they barged right in while talking on their phone. I corrected them, but got no apology. When asked to move their car C

I previously worked for blue dot and I can say they were one of the best places I had ever worked…read morefor. Great boss, great co workers & even better clients. You can 100% trust the care you will receive from this company and or employment.

Thank you to Nick Mace and his team Adam and Karen at Blue Dots Cares for the great care that they…read moreare providing to our mom. Our mother suffered a debilitating stroke at a fairly young age and was not ready to even think about nursing or assisted living care. After many months of in hospital therapy and a short stay in assisted living, with the help of Nick and his group she was able to move back home where they provide daily help to her as she continues her recovery. Cannot say enough about the wonderful care that she receives from Adam and Karen. They help with everything from laundry, house-cleaning, walking the dog, going to appointments, cooking/prepping food, personal grooming to simple daily companionship. Adam and Karen are very considerate and have been so very wonderful to her. They do anything she asks them to do and she is very happy with them. The whole group at Blue Dots Cares is very knowledgeable and they have worked with our family to make sure we have the best caregivers to meet our needs. We are very pleased and would highly recommend Nick and group to anyone looking.

Was an hour late for the appointment. The rep spent the first 40 minutes of the meeting complaining…read moreabout how busy she was, it's nonstop work 24/7 and her phone was ringing off the hook. After finally meeting with our dying relative she understood our needs. She said she would call us to set up a plan and caregivers. She never called or followed up. Very poor service overall. Would not recommend.

From the owner: Aurora, Bainbridge, Boston, Heights, Chagrin Falls, Cuyahoga falls, Hinckley, Hiram, Hudson, Kent,…read moreMacedonia Mantua Township, Northfield, Northfield Center, Northfield Village, Peninsula, Richfield, Sagamore Hills, Silver Lake Solon, Stow, Streetsboro, Twinsburg, Bath, Reminderville.

I left a voice mail on 07/05/24 to inquire about receiving home care. A woman called me to let me…read moreknow the person who handles what I was looking for would call the next week. On 07/10/24, a different woman returned my call and after discussing my needs, she said she would call me the next day, but she never called back. I also emailed them on 07/17/24 reminding them that I was still waiting for a return call, and that email received no response. It is now 07/26/24, and I hired a different provider this week. I can only hope other potential clients receive better treatment.

People hire caregivers because they NEED care! So many times , the assigned caregiver calls off…read moreand the company never sends a replacement. Other times...they just do not show up. This is not how to run a service that is so much need by the client. Not dependable at all!