When I became a 24/7 caregiver for my elderly father, I expected I could handle it alone. I love my…read moredad and wanted to do my best for him. As his care needs, memory loss and dementia events increased, and his mobility decreased, I could not keep up. I couldn't get enough quality sleep. There was never enough time in the day to get everything done. He had so many medical appointments each week! My mental health took a dive as I realized that my commitment to my dad meant that things would only get harder for both of us. I had no idea how I would make it through. After an extensive internet search, I called Home Care Assistance of Tucson. As one of the owners, Mark, described their services to me, one thing in particular stuck out. He said that that their aim was that the caregiver would become, in a way, part of our family. In speaking with Katie, the case manager, during a home visit, she said the same thing. She also said that while I might feel, for a few weeks, that I needed to treat their caregivers like company by putting things away or cleaning up, but that I would soon relax and accept them in without making an extra work for me. I decided to give them a try. It was then (thank God) that Patricia entered our lives and became my dad's caregiver. Since that time, I have tripled the hours I started with as my dad's needs increase. Pati knows us so well now. She knows how to get my dad to eat and drink. She knows now to get him to laugh and to share his life memories. She knows what music to play. She handles his shower, which both my dad and I are so relieved by (no more dad/daughter embarrassment). She and my dad have their own jokes, stories, and (even) dances! She takes him out for lunch or a movie or one of their "adventure rides" when I need some alone time. She has even taken him to the dentist. She also knows me now. She knows when I just need to sleep or when I need to get out and have some fun in order to remember who I was before I became a caregiver. Pati uses the information she has learned from the regular training provided by Home Care Assistance to point out to me good hygienic practices and over the counter products like shampoos, soaps, and lotions that might make my dad more comfortable. She has let me know when my dad has rashes or other skin issues which I can then point out to his doctor for medical treatment. I could go on and on with similar examples! Another comfort for me is that Pati has seen many clients exhibit dementia symptoms. So when things my Dad says or does freak me out a bit, she can tell me about her own experiences with dementia which helps me to know that these sort of things can happen. That helps tide me over with my mental state until I can tell his doctor about it. Home Care Assistance also sends substitute caregivers when needed. Patricia (the other owner) and Mary and other office staff answer the phone most times right away and are helpful and lovely to deal with. It is so nice to talk to a real and friendly person! As Mark and Katie told me would happen, Pati has become a true part of our family, standing alongside my Dad and I as we navigate this season of his life. I hope my review gives you a good idea of the commitment to quality care that I have experienced over the past 2 years with Home Care Assistance. For my dad and I, they have lived up to the service levels that they promised when I first contacted them and made a world of positive difference in our lives.

When my neighbor Dee's husband received a serious diagnosis, she was recovering from knee surgery…read moreand needed extra help--especially with the daily tasks hospice doesn't cover. I referred her to Home Care Assistance of Tucson, and she could not have been more grateful. Their team provided caring, dependable support that made a real difference during a challenging time. It gave her peace of mind knowing her husband and home were in good hands. I truly appreciate the compassion and professionalism they showed, and I highly recommend them to anyone in need of extra care and support.

They love your family like their own. The staff at Senior…read moreHelpers is amazing. Stacey has found caregivers as nurturing and loving as herself. The job they do can be fun and easy sometimes and exhausting and difficult others. We worked with a variety of caregivers for my Mom and Dad. Each brought their own unique gifts and blessings. One caregiver even traveled with us when Dad passed. She was Mom's exclusive caregiver the entire trip. This allowed Mom to feel completely comfortable knowing that her son, myself or her grandchildren wouldn't have to help with her most personal and private needs. Whether you need simple companionship for yourself or your loved ones, or 100% care for the most intimate tasks, Senior Helpers will pair you with the caregiver that fits the needs and personality of those whom they will work. Additionally, they log every visit in detail, so you know what has taken place during their shift.

Senior Helpers has taken so much stress out of my life ! The confidence I have in the expert…read morecaregiving that they have customized for my 99 year old aunt goes beyond words! Stacey, is amazing and her staff is always keeping me up to date with any issues. I highly recommend this company as I feel they really go out of their way to meet every need of the customer by putting their needs first.

Catalina In-Home Services has been providing us with excellent caregivers for our parents for over…read more2 years now. The office staff is helpful and professional. They have worked with us and listened to our feedback to find caregivers who are a good fit for our family members. We have tried other agencies in Tucson, and none have come close to the quality of service and care we have received from Catalina.

I think if you need help with an aging family member this company may work, if you have a family…read moremember who is mentally handicapped they cannot help you! I have recently taken over caring for my brother who suffered a severe brain injury, and all I can say is that it was nightmare. They send out people on a temporary basis which is not good in my situation. I told them to stop sending temps to my home because my brother does not do good with change and with soooo many people coming in. They said they were going to hire someone specifically for my brother, it took about 8 weeks for them to send someone out meanwhile, I am exhausted! They send the woman out and the first day I thought she's great! Over a couple of days she's falling asleep and absolutely, could not wait to put him to bed, she determined he was tired, that's my families job, not hers. I could go on and on. Finally, I was told they would no longer help me. I absolutely could not believe it, I am continuing to struggle finding help. I would not recommend this company.

It has been more than two years since my mom passed away under this group's care. Nurses were…read morenice, but harried and I'm sure the whole place has turned over by now. The one thing I would tell anyone with a loved one in need of hospice is to make the time to interview at least three companies and CAREFULLY weigh whether it's ideal to keep him/her at home or transfer them to the hospice facility, which I don't think this one even has. My close neighbor and friend was over quite a bit during the final week, and she is an talented RN who doesn't put up with any B.S. After Mom passed, she told me, "Jane, that was the worst hospice I've ever seen." I think that sums it up.

This agency has caring & compassionate team members. The…read morecontinuum of care is an added benefit to patients and family members (Home Health, Hospice, Palliative and DOL services.)

I have been using homewatch for a few years now,when I need a break or just need to get to the…read morestore. It's hard with elderly parents who can't be left alone and you simplify my life. You make it possible without you I would be lost!!!! You are the best!!!

Margie Lannon and her team at Homewatch CareGivers provided 6 months of wonderful assisted living…read morecare to my parents in their home in Tucson. My parents were committed to spending their final days in their own home. Thanks to Homewatch CareGivers, we were able to honor their wish, even with my husband and me living in California. They provided the full range of services, such as, light healthcare, medication, bathing, cooking, cleaning, and shopping. They coordinated skilled nursing care, physical therapy and accompanied my parents on doctors' appointments. Most importantly, they provided warm and intelligent companionship. Homewatch CareGivers were my eyes, ears and even heart as they provided loving care for my parents. I highly recommend Margie Lannon and her team at Homewatch CareGivers. Tami and Jeff P.

I would never recommend this company to take care of your loved ones. They sent one person who lied…read moreabout her qualifications (presented herself as an EMT and a Nurse!), would sleep while on the job, mixed up medications and caused a lot of stress. When we confronted the agency they did not fire her but gave us another person. They did not respect boundaries, we asked them not to come to the hospital to visit and they would show up anyway. The other two people they sent after we asked the first care giver to stop coming were terrific, but I would not recommend the company at all.

Well this place though it may have been around for a long time I can't tell heck. I need a…read morecaregiver to be reliable and there are too many unreliable ones that just don't show up at all without warning, some of them aren't even caregivers at all they work in the office so they don't have hands-on experience for sure some of them will even rearrange your home the way they want it to be like I caught one of them rearranging things in my home the way she wanted them to be!! Who does that?? Turned the dish drainer around so that it tilted the other way so that my silverware was no longer in the back up against the wall because there are larger pieces of silverware but out in the front where it could tip out onto the floor,I asked why did she do that and she said because it's easier this way ...For who? Her? OK lovely coming into your home and everything completely turn everything around and move everything from where you have it normally and leaving things in other places because that's how "She" said it should be which is completely crazy. I'm looking for my cleaners still and they're not where they have been for years!! What's up with that? Some of them steal your stuff, Some sit around watching TV, ....and some are excellent cleaners, and take pride in their job..... but you can never tell when you're gonna get that!! Some of them don't know why things are the way they are the whole story and they have their own predisposed opinions anyway that company should " Clean up their own backyard" clearly before they pass any judgments!!! When a company starts calling the clients to see if their employee is actually at the clients (and they're not but they're supposed to be)then something must not be right!

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

We have been using Total Care for almost 2 years to keep my mom at home. Total care has not only…read morefound exceptional caregivers for my mom, but their scheduling people go above and beyond. I have especially appreciated Jas as she keeps me informed about any changes immediately and understands the needs that we have as a family. I would recommend Total Care for anyone looking for care.

The young lady i had today was very helpful and i would use her any time. I give her a five stare…read morerateing for what she did. Thank you, mark k.

I've used Home instead on two separate occasions and am very pleased with their professionalism…read more Myra, my caregiver, was excellent. Both times she arrived on time and was very attentive to all of my needs. I highly recommend!

Their measure of excellence is the finest in Tucson. There is no company I would trust more to care…read morefor my loved ones.