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    BrightStar Care

    3.3 (4 reviews)
    Open Open 24 hours

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    Catalina In Home Services

    Catalina In Home Services

    4.5
    (8 reviews)
    3.4 mi

    Catalina In-Home Services has been providing us with excellent caregivers for our parents for over…read more2 years now. The office staff is helpful and professional. They have worked with us and listened to our feedback to find caregivers who are a good fit for our family members. We have tried other agencies in Tucson, and none have come close to the quality of service and care we have received from Catalina.

    I think if you need help with an aging family member this company may work, if you have a family…read moremember who is mentally handicapped they cannot help you! I have recently taken over caring for my brother who suffered a severe brain injury, and all I can say is that it was nightmare. They send out people on a temporary basis which is not good in my situation. I told them to stop sending temps to my home because my brother does not do good with change and with soooo many people coming in. They said they were going to hire someone specifically for my brother, it took about 8 weeks for them to send someone out meanwhile, I am exhausted! They send the woman out and the first day I thought she's great! Over a couple of days she's falling asleep and absolutely, could not wait to put him to bed, she determined he was tired, that's my families job, not hers. I could go on and on. Finally, I was told they would no longer help me. I absolutely could not believe it, I am continuing to struggle finding help. I would not recommend this company.

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    Arista HealthCare

    Arista HealthCare

    4.0
    (3 reviews)
    0.6 mi

    Our uncle was cared for at his home by Arista for over a year. His nearest relatives--two of…read moreus--are on the East coast. It was his choice to live in the state he loved (AZ), and as he aged, we very consciously spent more and more time with him, alternating visits traveling there multiple times every year for long visits. We were also in daily contact with him by phone and email, and his very close friends--who also became ours--called us immediately if they were concerned about him. I have a master's degree in nursing and attended many visits with him with his doctors. All of that is to say that, despite living far away, we had a close relationship with him, his tight-knit group of local friends, and stayed very knowledgeable about him and his needs over decades, not just months. The hospice he used before Arista treated us as team members with easy communication back and forth, always including him. He changed to Arista to follow a beloved care provider, a move we supported. But at Arista, there was a palpably hostile attitude in administration toward coordinating and communicating with us and that intermittently flowed downstream to care providers. We held both his POA and MPOA and had witnessed in person, at his invitation, his advanced care directives and related documents--evidence of his ongoing trust. Nevertheless, we were clear from Arista our involvement was neither wanted nor needed re: his physical, emotional, spiritual or social care, a notably different approach than with the hospice before Arista or the hospice that followed Arista. Both of those recognized the strong relationship and welcomed us by phone and in person as his family and resources who could help bridge information on his life and health history. It may be a different experience for those who live in the same area as the hospice patient, but if you live far away, I would not recommend Arista. For whatever reason, they were clearly not interested in family involvement. When relatives age, family bonds can suffer if not fostered. For whatever reason, Arista clearly didn't see that as a goal. We were with him in his last days, surrouded by the incredible support of a different hospice, and it was clear to us he was relieved as well, as he'd already quietly told us that--while he enjoyed Arista staff and knew they were dedicated--the care was "not the best."

    Caring, compassionate and competent caregivers. Dedicated staff both in the office and the field.read more

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    BrightStar Care - homehealthcare - Updated July 2026

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