Sante does a great job with Stephen and his team at The North Scottsdale building…read more Great care, good food and a helpful team!

My mother was a patient at Santé of North Scottsdale from March 21-28, 2026. During that time, our…read morefamily experienced serious concerns regarding the quality and attentiveness of her care. Following her discharge, I compiled a comprehensive day-by-day report documenting everything our family experienced -- staffing concerns, medication mismanagement, communication failures, and hygiene issues -- and formally submitted it to the Director of Nursing via email, including a link to the full report. Despite an initial acknowledgment of our concerns during my mother's stay, I never received a response or even a confirmation that my email had been received. I followed up five days later and was met with the same silence. The only outreach made to our family was a brief, unresolved phone call to my sister that was never concluded. When leadership is made aware of serious concerns in writing -- twice -- and chooses not to respond, that speaks volumes about the accountability culture at this facility. A full, detailed account of our experience from beginning to end can be read here: https://docs.google.com/document/d/1wdxEX26IixX_Cfk_qioNIAM6BDSCmVOP9wya89aMdEo/edit?usp=sharing

It has been a pleasure working with KC's. They are prompt and attentive. I trust the care that is…read moreprovided and the staff is knowledgeable and able to assist in the health care continuum. Thank you for everything!

I am so impressed with the knowledge and care that this company provides. It's a tough decision…read morewhen it comes to choosing a good home provider. You can be assured great care with KC. I would recommend them to anyone needing home health services.

I was placed at Ridgecrest Post Acute for rehab. I was there 3 weeks and I stayed in my room with…read morethe door closed, as it was so noisy from elderly patients crying for help to nurses talking very loidly between themselves. Two different days my call button didn't work. I had to get out of bed go to nurses station to ask for pain meds. There were several CNA's that went the extra mile to help me. Michelle, Genese, Chloe, Sandra did their jobs and made me feel I mattered! The PT/OT dept was awesome. They helped me get over my fears of falling over curbs. They even took me outside to conquer my fear! Cheryl, PT and Stephanie, OT are especially good at their job! Another real problem is the food! Some days it was hardly edible. How can someone get well without proper nutrition? I hope I never have to return there!

If I could give negative stars I would. I'm posting this review for my 70 year old mother who…read morearrived at this facility post-injury and after leaving Banner Thunderbird. I would not recommend this facility. The response time for the call button for anything my mom needed was between 10-25 minutes, IF anyone ever came to help. The facility left a wheelchair in her room and allowed my mom to use it to wheel herself, unassisted, into the bathroom when she needed assistance with a walker to get strength in her leg after a hip surgery. I requested it be removed so my mom would have to use the walker to strengthen her leg and the wheelchair was never got removed. My mother could have been seriously injured. She said she needed to do it herself because no one ever came after she would click the assistance button. This is unacceptable for a "rehabilitation facility" and I use that term loosely. My mother is diabetic and I told 3 different people this information, including the social services dept., her direct nurse and the liaison before we arrived. She was given sugary food the entire time and high carb meals. We had to beg for a shower for her when she arrived and the employee that cared at all to ever help my mom was Susie, an aide. The nurses never smiled and spent more time joking and laughing at the nurses station than they did assisting patients. On any given visit when I arrived, there would be several (more than 5 lights lit up) patients needing assistance. Additionally, they were NEVER quiet at the station, even late into the night. The overall morale from the good employees was obviously very bad due to work load. We were told by one of these good employees that showers for patients are put off until she arrives. Upon leaving, I had to ask several times to get help getting her to the car, when Susie (the best employee there) offered to help. She was awesome. The other staff - AWFUL. In fact, when I left, paperwork with HIPPA info was inadvertently included in my mom's discharge papers. Wow. Do NOT allow your loved ones to be left alone at this facility. One reviewer said an investigation needs to be done on this place and I AGREE 100%.

My husband was in the Rehab to Home section for about a month. He was treated so well and with…read moresuch a positive attitude. (The food was very good too!). I can't say enough about what a great experience it was.

We had the best experience after my mom fell and fractured her hip last spring. My mom stayed at…read morethe Rehabilitation area. The staff was efficient, professional and extremely caring. The facilities were impeccable and provided a soothing environment for my mom's recovery. I would definitely recommend this site. I even looked into respite care for help if we want to take a vacation and rest assured my mom is in good hands!

My wife has been at this facility for 9 months. She has received nothing but outstanding care from…read moreevery one of her Caregivers. The Memory Care Unit manager is outstanding and stays directly involved in every facet of her care. She receives weekly welfare checks from Hospice of the Valley and I am provided personal info on her condition and vital signs after those visits. I couldn't be more comfortable with my precious wife being cared for by Sunrise of Scottsdale.

AMZING attentive, caring, and warm staff. Empathetic, patient, informed. Genuine and loving…read morecommunity. Mom could not be in better hands. Truly home for mom. Peace of mind for family. 5 Stars all the way.

i'm a resident here at shea parc for 4yrs now and during those years this place has been very good…read moreto me and others. As a former healthcare worker myself i found this place to be very inviting and the staff here cares about their patients very much. the care quality is very good and at times surpases expectations. food here is good and they do try to cater to everyone's nutritional needs. As far as the nursing management they are excellent neil,mindy, miranda, and katie are all very kind and caring when it comes to patients needs. They are all like brother and sisters to me thats how close we have became because they care. if i have a complaint they act quickly to resolve it. All in all this place make you feel like family and they strive to do all they can to make you feel right at home. the therapy dept. they work with you and strive to get you feeling great again. I've been to other facilities and this place come out on top as more respectful and inviting and cares about every individual. To sum up this place in all i can say in my 4yrs here i feel very comfortable and valued. Again as a former healthcare worker this place either meets or exceeds my expectations. the rest of shea parc team are excellent i have no problems with them and the to also try to make every patient feel right at home. my father is a patient here to and i brought him in here for medical treatment long term because he is in the right hands and the DON team ( director of nursing ) always make sure his needs are met. like i said i've been to other places and none of them felt right, here your like family. Neil, miranda, katie and mindy again treat me and others with respect and dignity and like i said they are my brother and sisters. and if i had a brother or sisters they would be it. resident, Steven T.

My father was here after a fall . He was not able to get out of bed himself so he needed help using…read morethe bathroom. He would ring for help and would wait for 45 minutes often too late. There was not much rehabilitation happening. One hour during the week maybe. Unless you are there all day advocating for your loved one... they won't get what they need. He was there for almost 2 weeks and barely had any progress. He began feeling terrible one night. When I arrived there , it was an extreme difference from the day before. I wanted to take him to the hospital and the doctor there just wanted to do an xray and do some labs. I insisted and the kind nurse helped us make it happen. His kidney's had shut down and he needed dialysis. If we had stayed there he would probably have died.

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

My mother is currently staying here right now. She is coming up on her fourth day at Advanced…read moreHealth Care. 12/5/2025. It is important to note that This facility is actually located in Mesa, not Scottsdale. Advanced Health care is INCREDIBLE! I am only 55 and even though I look and feel 35 (if I do say so myself) I am already looking into making darn sure I have the right insurance in place so whenever a time comes that I need to be admitted to an inpatient rehab facility, I can make sure I have the ability to choose this place. My mother has straight medicare with a supplement. We learned the HARD WAY about advantage plans after her stroke 2 years ago. Advantage plans are disgusting, worthless options and I would never recommend anyone who is over the medicare age of 75 to be on anything other than straight medicare with a quality supplement plan . But that is a review for another time and place. Advanced Health Care is five stars all the way. The staff is attentive, caring, professional, friendly and work hard to make sure your loved one is welcomed and made comfortable from the moment they arrive. The therapists are amazing. They make sure your loved one works hard from day one so they can get back as much of their old life as possible once they leave. I researched the facility and discovered that it is owned by Larry H Miller. He must've built this place in honor of his parents or either he's just an incredibly phenomenal human being because this place is as close to perfect as homemade apple pie and the fourth of July. The building and interior is designed to look and feel just like a warm and cozy, well cared for home. The beautiful stone fireplace, the living room set-up, the little library and dining room area is very well decorated. The private rooms are nice and big and decorated in warm, Earth-toned colors. The whole facility feels exactly like you could be in your own home. It isn't sterile or cold or unfriendly feeling. I highly recommend this cozy, intimate, quiet rehab facility for anyone needing care or for anyone concerned with leaving a loved one in the care of others for several weeks at a time. You will feel good about your decision I promise you.

My mom was there for over a month to recoup from sx from a nasty fall w a really bad femur…read more fracture. The place is more like a Victorian hotel than a sterile hospital rehab. I can't say enough thank you's to her care team. From the administration, to the CNAs, her nurses and PT & OT. A special shout out to Nurse Jesslyn, CNA Brandon, CNA Etu, CNA Erica, CNA Andrea, CNA Demetri, CNA Bernard, CNA Sara & CNA Annabella. Jayce that always kept her room clean, Bill who always kept the activities fun. Her PT and OT rockstars Megan & Chris that got my mama up & going and strong with every workout! I appreciate every single one of you more than you know!!! You all made a great difference in her days & nights while going thru such a painful time. Miss Annie misses you all so much but is thriving at home!!! Xoxo thx again for taking such good care of my best friend & mama - C Navarro

My wife and I moved into Sagewood three months ago and we have have been extremely impressed with…read morethe personnel, the place and everything we have experienced. The meals, now delivered to apartments due to the pandemic, are excellent. The once-a-week maid service is thorough and excellent. All of the many people who staff Sagewood are well-trained, extremely pleasant and understanding and always provide immediate solutions to our requests for help. Top management is superb. The apartments are designed for older people like us and there is always immediate assistance which can be summoned if needed. We know many people here whom we have been friends with over our many years in Phoenix and we all agree that this is a wonderful place. We cannot think of a better place to spend our final years-in comfort and safety and with plenty of things to do and enjoy. We recommend Sagewood heartily

This review is for the Sunday brunch at Palo Verde. I thought the quality of the items served were…read moreexcellent.. It would've been nice to have some kind of decoration like floral arrangement or some kind of ice carving.on the buffet. The fresh fruit, shrimp, and smoked salmon were particularly delicious. There was a really nice variety of items . The service was nice, but could've been a bit friendlier..

My experience for my PT session was pretty good but I got passed on to a less experienced therapist…read morewho was helping three other people so he wasn't exactly attentive. The most frustrating part has been my interaction with my main therapist post appointment. He assigned exercises in an online portal that comes with videos but one exercise had a broken video, which still hasn't been fixed, and many of the exercises don't tell you what the target muscles are. Furthermore, there is a feedback section with each exercise: I filled out some question after my first workout and never heard back. After contacting my therapist about this he told me it's better to do via email, which isn't very convenient. What's the point of the feedback section. Overall, I just feel like my therapist isn't putting the work in and it's very frustrating.

Having undergone back surgery I needed to start physical therapy. I found Endurance Rehabilitation…read morenear my home. It was very easy setting up my appointments. I was able to make all 12 of my appointments in advance. On my first visit I found the person at the front desk to be friendly and helpful. My therapist Karen greeted me and explained very clearly what I was going to have done and the expected results. The evaluation was very thorough and was followed with a series of exercises. The facility is clean, well lit and large. I felt very comfortable there and look forward to completing my therapy and feeling a lot better.