Terrible, I would not bother.
A few months back I lost my job. I wanted to put my son in daycare while I interviewed for a new job. When I called the daycare they told me that they accept vouchers. I explained to them that I have a few interviews lined up and that city would provide me with a voucher it was very important that my child start Oct 24. They told me they had space and would be willing to accept my son. 3 days later I get a voucher from the city and go to the school to complete my son's registration. When I arrive, they tell me that my son cannot start the day that's on the voucher. And even when he starts he cannot stay the whole day even though the city voucher covers a full day. I hear this is not the case for a paying family. This Executive Director makes special accommodations for paying families. I was very disheartened by this treatment as well as the assumption of who my and my child was because I had a voucher. My previous job paid over 100K and I only got a voucher to help with my child temporarily and once I started working was prepared to pay the 1200 a month for my son, but since they assumed I was poor they treated me as such. Not only was their customer service trash, they totally screwed my schedule and I missed out a job opportunity. Day care centers are supposed to be an extension of family as they care for your child while you are out making a living.I was beyond disappointed by their treatment and lack of concern to resolve my issue but had I been a paying parent my son would be able to start immediately. read more
