This vendor installed my shower and door, and they refuse to come out to add additional sealant…read morearound the shower. I called and spoke with the owner, and he sounded extremely annoyed. This was very disappointing. He asked me to send him photos and I did. This was May 3, 2024 and I am still waiting on a call back and a time and date when my shower will be repaired. I have water leaking into my garage and this company refuses to come out and add sealant. Angry Sonjia Williams Lewis

I am very pleased with Matt's timely measurement, order, and installation of our shower enclosure…read moreduring the crazy holiday season! I would highly recommend this company to anyone!!

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

Highly recommend! We had a cracked bottom window on our double hung. I reached out and got a…read moreresponse within an hour, scheduled for next day, arrived on time, took the old window out and told me he'd have it back to me in two days and boarded up our window. He delivered and reinstalled our repaired window for an amazing price! Overall the total time it took to remove and then reinstall was less than 20 minutes. I highly recommend this company for window repair!

My son locked us out of our house and didn't know how to open the locks so the fire department had…read moreto come out and bust the window since he's a minor. Rapid glass and Emergency responded asap. Came out the next day after providing the quote and completed the job in under an hour. I was worried we would have to replace the entire window as it's the original 1941 windows but I didn't thankfully. I will definitely use them again, thanks!

This was the best security decision we made since purchasing our home.Bill was highly…read morerecommended!!You and your crew did an excellent job!!I can fall asleep peacefully now and it's a great feeling to not have to worry!!Thank you Bill!!Awesome job and great/beautiful security doors and windows!!!Highly Highly recommended!!!!

We felt compelled to update our already 5 star review.... and our update is another five star…read morereview! When we left our last review in August... We knew we still had a couple of windows yet to do to finish the house. Bill and his crew came over and installed, once again, with the greatest of care.....And Bill cares so much about his customers, his product and his customers experience. Living smack dab in the middle of the city... his product is not only aesthetically neutral and unbelievably well built... But the sense of calm and security is product brings to our house is bar none... You can never go wrong dealing with medallion security...

Excellent job and cleanup. The team came on time to complete the work as described. The clean up…read morewas also very good. The agent was very thorough which helped me chose the best product for me at the time. I'm glad to have used this Service. We had to make some accomodations in preparation for the work to be done. The service team was always available. If I had questions.

I worked with Lynn's Home Improvement last year for a roof replacement. I had initially connected…read morewith them for my gutters and when issues with my roof and previous contractor came up, I reached out to Lynn's Home Improvement. They were able to quote me and have my roof repaired within a week or two. Working with them was so easy, I even recommended them to my dad when he needed work done. The workers were quick and thorough and the roof looks amazing. I will definitely be reaching out again when I'm ready to do my next project.

I had a similar experience to Joe B. When the representative first came out, the scope of work was…read morediscussed as well as the price. When the representative came back, he forgot or disregarded what he said in the initial visit, and wanted to do less work than was initially discussed and wanted more money. The representative is definitely a fast talker, and if you are not careful, you will be overcharged. Please do not ask too many questions, as this appears to make the representative mad, as if you should just trust everything that he says. My advice, cut the fast talk and be upfront in the initial visit, try not to come off as money hungry.

Jack's siding and windows. Upon writing this review I typed…read moreJacks in the search bar and Jack's siding and windows was the first business to pop up! That should be enough information and warning as not to use this company. However if decide to proceed with them , my wife and I or extremely dissatisfied with this company. The "specialist" that came to our home for the initial consultation contacted us three days after coming out and assured us our loan had been approved for , by the finance company of their choosing. This wasn't the first thing Jack's specialist told us , not to be true. When he came back out to finalize the contract he started getting amnesia. Original repairs and improvements that he guaranteed to do as well as stand behind were suddenly forgotten about. As well as materials being changed that we originally decided upon using for the improvement. Then we were informed that the finance company had not only disapproved our loan but as well cost me a FOURTY point loss on my creidit score!!! Do yourself a favor and go through a reliable company. I know there is a lot of consumers out there that disagree with Lowe's and Home Depot , but going through a large corporation like these two, you'll have a much better chance of being completely satisfied with both the product as well as the improvement warranty.

Edwin and Jason come today and measured window size was…read moreperfect job Also cleaned floors. excellent.

Reached out one day after replacement windows were installed, representatives had a nonchalant…read moreattitude .. when I reached out to get a issued resolved...I was told if I wanted tinted windows go to Lowes and purchase window tint...so the phone conversation ended with we'll have some contact you within the next business day ...nasty nasty customer service....