My experience here has been decent overall. The office is clean and there's calming music playing, which helps take the edge off. The front desk staff have been polite, and appointments have generally run on time. There are TVs in the rooms, but they're positioned so you can really only watch while you're waiting for the dentist to come in. Once the dentist leans your chair back for the actual work, the screen isn't visible, so it doesn't function as a distraction during the procedure itself. This was a major issue for my son who wanted to watch and was a little difficult with the screen just out of sight, almost as a tease. Would have been better on the ceiling. Or an additional tv. The care itself has been straightforward and professional. Not exceptional, but solid and reliable for routine visits. read more

Very terrible customer service. This company cannot even properly tell you if they can provide you service with your insurance After dealing with multiple bright smile locations and getting the run around from all of them how can a company operator without knowing what insurance providers they can work with read more

If I could give this place zero stars I would. My disabled mom was in search of a new dentist, went to this place because they had a promotional offer they allowed you to get all the services needed for an entire year at 1 fixed price. This included initial X-rays, all the cleanings and some sort of whitening. At some point they told my mom she needed some fillings, a root canal and deep cleanings, even though she was not experiencing any issues. Of course the quote provided was ridiculously high and she agreed to do half of the suggested work which cost her $1700. The other half was left alone until she could get the money together and here we are a year later without any issues or pain what so ever. Bright smile refused to honor the remaining cleanings in her package because "she needed a deep cleaning" which was not covered by the initial package. Fast forward to the end of her package which she was not allowed to be fully used, my mom fell and chipped her tooth, mind you this was a tiny chip at the corner of one of her front teeth. She went in to Bright smile to see what they could do and here came the sales pitch. She was told they could not fill the chip and rather told her they would need to do X-rays and would have to put a crown in on the chipped tooth. But wait it gets better! One crown was not enough, because then the singular crown would be obvious, they suggest 2 at a minimum for her two front teeth because supposedly her other tooth was showing signs of cracking as well, but why stop there she should get 4 crowns so that when she smiled she'd have 4 uniform teeth instead of just 2. My mom immediately said no because the work came with a hefty price tag of nearly $10k, with the purchase of a $700 insurance. Being in a chair and a position of weakness they continued to give her a sales pitch and forced another insurance package on her and convinced her to schedule the procedure for 4 crowns a few days later. My mother is in her 60's, disabled, with early onset dementia from a severe traumatic brain injury she incurred in 2015, she also suffers from anxiety due to the effects on her brain from the TBI. In this high pressure situation she agreed to have the work done and came home crying. Immediately I called other dentists for a second opinion and by the next morning had her chipped tooth fixed with X-rays and a cleaning done for $600. My mom called Bright smile to cancel the procedure and they were relentless. Eventually they agreed to cancel her appointment (which was still 72 hours away and cancelable by the terms of the agreement). The women on the phone did not want to cancel the insurance plan my mom was convinced to sign up for to help discount the 4 crowns by 30% but said she would see what she could do. It's now been about a week and they refuse to refund her $700 for the insurance that was bought for a procedure she will no longer have. This place has taken advantage of my mom and her inability to advocate for herself due to her health conditions. At my mothers second opinion the dentist praised her beautiful teeth and told her they would never suggest a procedure that would cause you to get rid of her real teeth when they are healthy and in good condition. Bright smiles suggestion to put 4 crowns was unethical and despicable. I highly discourage anyone come here ever, they will find some excuse to steal your money. Patient Name: Mercedes Davila read more

Absolutely wonderful experience!!! Dr V is the cutest thing since puppies So intelligent and energetic yet compassionate and professional. Helps ease the fear of being at the dentist. Great experience!!! She is now and forever my dentist read more

Bright Smile Dental - General Dentistry Near Me - Chicago, Illinois

Wonderful dental office. Dr John really cares about your health and his team is lovely and accommodating. We've been coming here for years and never any issues with oral care or office staff read more

This place is dirty from the air vents to the carpet and the dentist chairs are taped together and have wires hanging out of them very outdated practice wouldn't suggest anyone go's here read more

What a great place!Doctor Perry speaks Polish so I could communicate with him in my language.The procedur was pain free,gentle and effective.Doctor Perry was helpfull and understanding and his assistant Pani Malgosia kept me calm all the time. I would reccomend this place to anyone! read more

The service was fast, I did not have to wait long to been seen. The dentist was very nice and professional. The office being military friendly was a plus. read more

I needed a tooth filling only. Dr Alex O. wanted more money. Gave mi price for unnecessary work. Ended up with dentist specialist to remove broken file. Dishonest, does not car for patient health and needs, only for the money in his pocket. read more

I have been coming to bright smile dental for my entire life. You will not find a better dentist office than this.

First and foremost I have to thank Bright Smile Dental for taking me on such a short notice and treating me so quickly. I was visiting Chicago this past weekend and I had a horrendous tooth ache that I absolutely could not bare. Dr Jon was able to see me on a Saturday and after hearing how uncomfortable and in pain I was, accommodated his schedule to see me. My experience was absolutely wonderful and my tooth feels much better. I'd like to thank everyone at Bright Smile Dental for their help and for being THE ABSOLUTE BEST DENTAL PRACTICE IN CHICAGO! For anyone looking for a caring and knowledgeable dentist, look no further. Bright Smile is open 7 days a week, are extremely professional and the staff speak Polish, English, Russian, just to name a few. read more

Only negative is that the forms need to be updated. Staff was friendly and knowledgeable. The facility was clean and neat.

I can't say enough about "Bright Smile" and Dr. Marina Vitkin's compassion and expertise. I was an emergency appointment on Memorial Day weekend and I was seen immediately. Thank you Dr. Vitkin! read more

I found Bright Smile by accident. It was a Sunday and, gee, lucky me, I woke up with a nasty toothache. And a hangover, but that's a whole other story. Anyhow, I figured I'd have to endure the tooth pain until the following day, but fortunately that wasn't the case. I pulled myself together to go grocery shopping. I know what you're thinking. What does grocery shopping have to do with dental care? Nothing. However, next door to the deli that I shopped at, I noticed Bright Smile. And their lights were on. I walked into the clinic and was greeted by a pleasant woman at the reception desk. I explained the situation and asked if there was any chance that a doctor could see me. She could see the distress in my eyes. Within a matter of minutes I was in a chair and a doctor came in to talk with me. Before I knew it, I was examined and the culprit was found. The good doctor put his expertise to work, my tooth was repaired and I was pain free. I give this place high marks for all around great service and hours of availability. Not only has the quality of the work been good, they've educated me about oral care. I really appreciate that. I have to tell you, it's the first time in my 4+ decades of life that a dentist has taken the time, and shown genuine interest, in making sure that I know how to properly care for my teeth. read more

I have been going to Bright Smile Dental for a very long time!!! I started with Dr Perry prior to him joining. Unfortunately, he is no longer with us. Instead of trying to find anyone closer to home, I continued at Bright Smile and I now see Dr Jon. I have seen other doctors if it was an emergency and Dr Jon was not there. They have ALWAYS been able to fit me in. Although I am not currently working full time, for many years they were able to accommodate my schedule. When I tell people I am going to the dentist on a Sunday, they are shocked!!. Besides the dentists themselves, the staff, dental assts, hygenists etc have always been very helpful. My 1 son still goes there as does my son in law. The others have moved further away so they have changed. They would not have changed if still lived closer. Thank you Bright Smile!!!!! read more

Dr Zmick is the best there is. He knows all the traditional and all of the state of the art dental techniques that there are. I have been a patient for over 10 years and Dr Zmick is very personal, conservative and excellent with providing advise on planning for any work that is necessary to get done. You will love that he is very conservative and will not be suggesting things to make himself rich, but only the necessary dentistry needed in your specific case. He is great with troublesome cases and thrives on working with his patients to find the best approach for you individually. He is never has a cookie cutter answer. He thinks about your case, you as a person, and what would be best for you not a generic patient. You will enjoy your visit, and come back for many years to come read more

I came here a few years ago and the work they did was subpar. One of my crowns fell out after a week after and they failed to replace it. They sold me a teeth whitening product that came with like 5 syringes for $250. They did an unneccessary work on a filling for my tooth and they dug in too deep and I ended up having to have a root canal. This cost me about 600 dollars. They talked to me in a very condescending way. The only positive of this place was a younger Eastern European man who was very polite and nice. The woman there were terrible. I have nothing good to say about this place and this was one of my worst experiences ever Some of the most dishonest people I have ever met in my life. If anyone would like to know more message me. read more

I got the pleasure of suggesting Bright Smile Dental to my boyfriend through a friend of mine. He was having a tooth ache and needed to see a dentist. When we found out about this office, he made his appointment and we went together. As soon as we got in he filled out paperwork, and just a couple minutes after he went in for his teeth cleaning. "The service was quick and painless", he said! He walked out with a smile and it made me happy to see him no longer in pain. The doctor made sure he was happy and made sure he had no other questions before we left. Dr. Vitkin is not only a a great dentist but also a genuine woman who is willing to help with anything. She knows how to speak: English, Polish, Spanish, and Russian. If you're looking for great and affordable dental care, I would highly recommend Bright Smile Dental! read more

Dr Cliff Zmick is always worth the drive. I've known him for over a decade, and I used to go to him at his original office on North Avenue and Harlem he is now here on Milwaukee Ave, I drive an hour to see him. So worth the drive!!! The #1 best dentist in Illinois, period. A true champion in his field. One visit and you'll understand. Thank you Dr Zmick. read more

The best dentistry in the city. Been a long time customer. Doc is beautiful and smart and great. Friendly staff and nice atmosphere. This new doc, Jon, is very good too. read more