This location has always been my fave (9978 170 street NW), but in the last year or so, I've…read moreobserved a drop in customer happiness and a greater emphasis on profit! It could be under new administration or something, but it simply doesn't feel the same. I'm going to try the downtown location, hoping for better management!

Location is a bit tricky but once you figure it out it's ok . Prices and products are all excellent…read morequality with low prices compared to competitors . The staff that were working were very helpful . They were happy and enjoying helping customers . I got lucky and hit a good sale for what I was looking for . Will keep coming here from all my past experiences . Recommend this place

What a wonderful experience!…read more I was looking for a few specific items which are sometimes hard to find. I had looked in their website and this location had them so off I went. This location was great, easy parking and it was so bright and open. The sales staff was amazing, friendly and super sweet! They helped me find exactly what I was looking for and also made some suggestions, which were super helpful. They even casually called me gorgeous. It totally gave me the warm and fuzzies. Absolutely makes me want to come back here, just for the service!

I thought this place closed up shop, but they were just closed for one week to celebrate Chinese…read moreNew Year. It's a nice, clean and tidy store with all the racks well organized. Unfortunately, my short, stout body will not fit into any of these gorgeous imports. They really are lovely. You'd be the only one wearing that item. There are shoes as well, but they are cheaply made and are only meant to get you through a season. That's OK, but I like my stuff to last a decade. The staff was attentive, but not buggy.

Great staff. Prices are mid range. Parking here is weird if in the area I would recommend stopping…read moreby

We went to elevate to learn more about cannabis products. We were extremely impressed with the…read morefriendliness and knowledge of the store owner/manager. This helped immensely for a newer cannabis user! The store was clean and easy to find and they even have parking which is great! We will be back again!

We procrastinated and left grad dress shopping to the last minute. It's just really…read moreoverwhelming... how do you decide which of the many dress shops to walk into!? We took a chance on Sara's and I'm so glad we did. It was the second store we went to. We walked in on May 19th, with Grad coming up on June 7th. The saleslady acknowledged that it was a tight timeline, but wasn't worried. She explained the layout of the store and let us look around for a few minutes. She was incredibly helpful with pulling dresses and getting them done up. We found THE dress quite easily. It was only the second or third one that was tried on, but there was no interest in anything else after that. They had the correct size/colour combo in their warehouse and said it would be in in a week. So, back we went on May 24th to try on the dress again. The seamstress was standing by to make note of what we wanted done, and made a few suggestions. I was worried but she assured me that the dress would be ready by June 5th and it would be perfect. She was right. It was absolutely stunning. It fit perfect and the alterations were amazing. The dress was $525 and the alterations were $189, but hey... you only graduate once! I would definitely recommend this store to others. All of the staff were very friendly and helpful. Side note... on one of our visits to the store, there was a lady there trying on dresses for her wedding. She was probably in her 40s or 50s and mentioned that this was her 3rd wedding. The staff gushed over her like they would any young bride and helped her find the dress of her dreams. It was so heartwarming to watch.

Wow. Despite this place being quite busy when I visited, the staff made the effort to get to know…read moreme and what I was looking for and helped me not only find THE DRESS, but were able to help ensure that I had the correct size ordered. I am truly pleased that it ought to arrive in plenty of time for the special occasion for which I have ordered this dress. While this place only has limited space, they use every inch of it for dresses and the three dressing rooms. I liked how there were a couple of chairs for people to sit along with candies to eat. Additionally staff were very helpful in ensuring good fit and picking out options.