Bright Beginnings

4.0 (4 reviews)

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Melissa F.

11 years ago

I highly recommend this preschool/daycare. The owner and loving staff always worked diligently to care for my children and started them on the path to the correct education. I would often ask parenting questions of the owner as her years of insight working with many children was invaluable as a new mother. My boys have food allergies and the staff always made sure that the snacks and parties had safe options for them. The boys were always happy and loved going to school. read more

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Martine L.

11 years ago

I writing this post in regards to a situation that happened to me this past week at my son's pre-school. I would first like to state that any feelings expressed in this post are not indicative of how I feel toward the wonderful teachers that have cared for my son while he attended Bright Beginnings. Especially Ms. Jennifer. Although my son only had the pleasure of being in her class for a month and one week, she left a lasting impression on him. It is such a shame that the directive staff at Bright Beginnings is so unprofessional and they are ruining the reputation for some very nice teachers that are dedicated to helping our children. My story begins when I found out that my son was accepted to another pre-school program last week. This new pre-school is very popular and because it is so sought after there is a wait list that is created. There is a lottery for the spaces and his named was not pulled and therefore he was placed on the wait list. As September came, we still did not hear any word and enrolled him at Bright Beginnings for another year. Last week, we got the phone call that his name had been called off the wait list and he could start on Tuesday as long as all of his paper work was completed. I talked it over with my husband and we debated for days over what we should do. After a few sleepless nights, we decided that the best option for us was to send him to the new pre-school. I had informed Bright Beginnings last week that his name had been called off the wait list and we were THINKING of sending him but wanted to make an informed decision. One of the pieces to this puzzle was getting our money back from Bright Beginnings. I wrote them a check for tuition in September that paid for September through January. I asked Susan Hamilton, the director, what the policy was for refunds and she told me that I would have to speak with Mary Arnold, the owner/executive director, because she handles all money questions. I was told that she would call me but NEVER heard from her. On Thursday October 8, 2015 I dropped my son off and when I returned to pick him up I was told by his teacher that Mary and Susan were looking for me. I thought they finally had an answer for me about a refund because at this point I had not confirmed with them that my son was withdrawing from the school. When I walked into the lobby with all THREE of my children (my daughter had a half day from kindergarten), Mary was standing in her office and came to the door holding an envelope up. I approached her as she proceeded to fling the envelope at me with a look of disgust on her face and her exact words were "I do not want anyone here that does not want to be here". I was holding my 22 month old in one arm and the hand of my daughter on the other side while my 4 year old son was chatting with a friend. I was in shock because I never once said that I was not happy at Bright Beginnings. I have been a customer there for almost 3 years. I asked why she was saying that to me and with hatred in her eyes she said that she could not believe that I was taking my son out of program in October to jockey him to another program where he did not know anyone. I told her that she did not have the right to criticize my parenting because I was a making a decision to do what I felt was best for MY child and family and I am sorry that this decision did not include you and your business. When I got to the car and looked at the check, the amount was only for November - January which meant she was keeping all of October. I went back inside to ask her why October was not prorated and Mary told me that she would not do that for me. One of her reasons was because she had never met another parent who would pull their child from a school in October and because of that I was not worthy of getting all my money back. She also said that it would be too difficult for her to go back and count the days that he attended her school and she would not do that for someone like me. Well, I did the math for you Mary and you owe me $347.25. I asked Mary what I could do and could she please show me the policy regarding refunds. Her response was I could take her court, but I would never win. She said that she has the right to keep what ever she wants and it is not her policy to give any refunds. Please show me any business establishment anywhere that does not have a policy on refunds, I welcome the debate. As if that was not enough, I was berated even further when she told me that she went around and asked the other mom's in my son's class about what I was doing and told me that they all thought that what I was doing was wrong and they too think that I am a horrible mom for pulling my child out of a program that he has become comfortable with. read more

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T R.

11 years ago

Great school! My kids love coming here, the staff is amazing the owner is compassionate. My kids dont want to leave at the end of the day! Check this place out if you need a school in town, so happy we did. read more

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M D.

11 years ago

Amazing school my 2 children have both attended since infants! Keep up the good work

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More info about Bright Beginnings

74 State Route 37
New Fairfield, CT 06812
Directions
(203) 746-5994
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Visit Website
http://www.nfbrightbeginnings.com

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Yes, Bright Beginnings takes credit cards.

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